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Your local Cold Stone Creamery in Fitchburg, WI is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Spring just got sweeter with two new Signature Creations™. Try Lemon Berry Batter and The Berry Best S’More, featuring bright lemon and sweet strawberry marshmallow flavors.
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Address and Contact Information
Address: 2970 Cahill Main Ste 103, Fitchburg, WI 53711
Phone: (608) 277-0769
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Order and Reservations
Order: Order online
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Ice Cream in Fitchburg WI 53711 Cold Stone Creamery Shop Store …
For more than 30 years Cold Stone Creamery® Fitchburg, WI has been serving up the finest, freshest Ice Cream Creations™, Cakes, Shakes and Smoothies. We use …
Cold Stone Creamery – Home
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Ice Cream Cakes, Shakes, and Smoothies the Way You Want It.
Cold Stone Creamery Store Locator
Find Cold Stone Creamery locations, directions, store hours, and contact information … Fitchburg, WI 53711. 230.51 mi – Cahill Main and Fish Hatchery / Cahill …
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Reviews
Los Reviews
We love Cold Stone, specifically this location! The owner is Great, very happy to always serve anyone that walks thru his shop. Everything we’ve gotten from here was superb, and it continues to be our top choice for ice cream.
Try any mix flavor as a shake, lots of topping options available.
… moreTry any mix flavor as a shake, lots of topping options available.
Krisia Pagan
Bought ice cream cake which looked different than usual. Whipped cream on top looked green-ish/black-ish which is normally just a light brown. When I tasted a piece of the ice cream cake,
it tasted weird and texture was off. The outer layer had a different texture to it which is not normal or the usual taste. (I have bought this cake for years, since it is my favorite.)
I wanted to call the store to verify if there was anything wrong, if i could exchange it or what. First time I called, the associates didn’t know what to tell me, since there wasn’t a supervisor or manager. Called the next day and the associate took my contact info to give the manager. Manager called the next day and just plain out laughed like 4 times saying there wasn’t anything wrong with it. I called 2 other stores to confirm what the policy is regarding returns, exchanges, etc. 1 store said that it was final sale (in a nice manner) and the other store said I could come in and get a refund. Both were very polite. Can’t believe they let such rude people be managers…I know companies don’t care about losing a customer, so i know i don’t matter. Customer service positions should be monitored, so they don’t behave rudely to people who are just wanting to make sure that whatever they bought is how it should be. Did confirm the policy online and will be throwing the cake away. Very disappointed.
… moreit tasted weird and texture was off. The outer layer had a different texture to it which is not normal or the usual taste. (I have bought this cake for years, since it is my favorite.)
I wanted to call the store to verify if there was anything wrong, if i could exchange it or what. First time I called, the associates didn’t know what to tell me, since there wasn’t a supervisor or manager. Called the next day and the associate took my contact info to give the manager. Manager called the next day and just plain out laughed like 4 times saying there wasn’t anything wrong with it. I called 2 other stores to confirm what the policy is regarding returns, exchanges, etc. 1 store said that it was final sale (in a nice manner) and the other store said I could come in and get a refund. Both were very polite. Can’t believe they let such rude people be managers…I know companies don’t care about losing a customer, so i know i don’t matter. Customer service positions should be monitored, so they don’t behave rudely to people who are just wanting to make sure that whatever they bought is how it should be. Did confirm the policy online and will be throwing the cake away. Very disappointed.
Dean Krapf
Always a tasty treat for us and the kids!
Seevice was good but with a smile would of made it 5 stars. She was friendly and efficient for sure, especially for working solo.
We’ll be back when we come out this way again!
… moreSeevice was good but with a smile would of made it 5 stars. She was friendly and efficient for sure, especially for working solo.
We’ll be back when we come out this way again!
Nicole Wittkopp
Cold Stone is legit. It’s very tasty and fun to watch them make your creations! The ice cream cakes are unique- different main flavor options, such as Oreo, and then cake layered inside. Very good. But let thaw a bit before cut and serve.
… moreAmanda Brown
Eh. I wouldn’t recommend going to this location. Was really disappointed with my creation. Ordered a founders favorite with cookie dough. Visually there are barely any toppings and the taste, or lack there of, backs it up.
… moreEric Roegner
This was the most expensive and disappointing experience I have had buying ice cream. I ordered 2 small bowls (without a cone) and 1 small almond milk shake, and the total was $20! The almond milk shake didn’t have a price listed on the ads or menu, but it must have been almost $10 and was very mediocre in flavor. When I asked for the shake, the girl behind the counter must have been new because she had to get the manager to make it, and they spent more than 5 minutes making it. The ice cream bowls were ok, but my kids didn’t even want to finish them. I felt ripped off and will not be going back. Although the flavor and topping choices are many, I’ll just go to Culver’s next time for better tasting custard and to save money.
… moreMichael Huttenhoff
The overall service feels to have gone down a lot. Everybody had an attitude last night. My Ice cream tasted off and I couldn’t figure out why. My wife’s ice cream had at least 2 pieces of long hair in it. We will not be back again after last night.
… morelinda j hager
Picked especially to try the root beer ice cream before end of month and wanted sample first and girl employee said no…I thought that was one thing could always do…could have picked Michael’s
… more1LT Kim
Been here over 3 times. Each time thinking it would be better since it’s part of our community. Absolute trash. The place is filthy the workers are careless and don’t care. Double charged us cause they claim our gift card didn’t work. Only cold stone I’ve been too that don’t allow samples. Door is broke, constantly dirty. They should be ashamed of themselves. Calling food inspector here with the sanitation issue. Avoid at all cost
… moreLJ Weber
The store itself was dirty, but I went ahead and ordered and I wish I hadn’t. I spent $7 on ice cream that tasted like it was old or had something wrong with it. I literally pulled around the corner so I didn’t have to throw it away in the trash can right outside.
… more