Jonathan Ewen
This Subway was very convenient to a local Ice Arena, The Ponds of Brookfield. I certainly recommend this shop for a good quick lunch. The young lady working did a great job of making the patrons Sub Sandwiches to each customer’s preferences. Seating was available to enjoy your meal and relax for a few minutes. A clean eating area, ample and easy in and out of the large parking lot.
… moreMichael Papa
Didn’t go there for myself but my son. He was ecstatic about the footlong cookie which I have to say was soft and amazing. Their subs to me are average at best, but he was blown out of the water by it.
… moreNic Buss
To say I’m upset is an understatement. My daughter and her friends had a half day of school and decided to go to your establishment after to grab some food.
Immediately upon entry, the gentleman behind the counter (middle aged and heavier set according to my daughter) looked at the 3 of them and said something along the lines of “So you’re just leaving school?”
They were rushed through their order, and while one of her friends was at the register, she asked if she could get a footlong cookie. The gentleman straight up said no, she should have asked for that before and refused to make the cookie.
When my daughter went to go pay for her churro, her Apple Pay wasn’t working, and as she was trying to get it to work, he said “This is why kids should stay in school.”
The level of disrespect my daughter and her friends were shown is unbelievable to me. As a career restaurant operator, this type of behavior is unacceptable.
I will never step foot in this location ever again, and I will be sure to let everyone I know of what happened, so they don’t either.
… moreCarol White
Stopped in on July 10 at 1:30 for lunch. Two people working didn’t even acknowledge that I walked in. They never looked up, never said “be with you in a minute”. I stood there for about 5 min, they never acknowledged me, I walked out. Pathetic!
… moreAshley Mitchell
I came in for lunch, the person who I assume was the manager said the other person working had started literaly three days ago. This manager was so rude to this new employee. The new employee was just trying to figure out how to finish up an order and the manager was so rude to him. When I checked out the new employee rang me up and I ensured him he was doing a great job. That manager sucks and I wanted to tell that new employee to run
… moreHeather oscarson
We were in and got steak sandwiches and I added the extra montery cheddar on one sandwich and they charged me almost 3 dollars because the charged me for a monster #3. When I spoke with the girl at the counter she did nothing and didn’t understand why I was upset. I emailed the customer service email on the receipt and never got a response. This is sad because we used to go there quite a bit.
I asked the guy who made the sandwich twice if there was double cheese and he said yes. There was pretty much no cheese when we got home.
… moreTristan Butkiewicz
Terrible customer experience showed up on 1/18/25 at 10:30 am and the man just simply shouldn’t have a directly with a customer service job. Was a dick the whole ordering process then tried to be friendly at check out like he just wasn’t an asshole the whole time.
… moreMichele Pemble
Don’t let the pictures of the subs fool you, there isn’t much food that goes on the bun. I ordered the Philly cheese and there wasn’t enough meat put on it. When you unwrapped it, it was bun, nothing showing. It tasted like bun too. At least the pretzel and churro were pretty good!
… moreNeely Tipton
6/7 @11:30am Food is fine but the person in front of me ordered a foot long cookie and the man seemed upset. He went on a rant and said “this is why America is fat”. How uncomfortable for that customer. Definitely some room for improved customer service.
… moreNicholas Putz
Honestly the new sandwich selections are pretty impressive. I have since shifted my favorite sub place back to Subway due to the new menu. This location is always good too. Occasionally an employee seems a bit testy, I think they may be the owners. But this one young dude was super nice. Anyway, the new menu is pretty great.
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