Address and Contact Information
Address: 925 Providence Rd, Secane, PA 19018
Phone: (610) 622-5215
Website: https://www.secanepizza.com/
Order and Reservations
Order: Order online
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Related Web Results
Secane Pizza: Home
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Secane Pizza: Cozy Local Spot for Authentic Slices & Greek Flavors
Reviews
I had a terrible experience with both the food and customer service at Secane Pizza. From the moment I called to place my order, one of the female staff members was rude and dismissive. I made a small mistake in my order and called back within a minute to increase it, not cancel it, yet she immediately told me it was “too late” because the food was already cooking. That made no sense. When I questioned it, she snapped, “Well, it’s a Friday night, and we’re very busy.” Then, without warning, she hung up on me mid-conversation.
When I arrived to pick up my food, the same woman was just as rude in person. Not only was the total higher than what I was quoted on the phone, but she was also impatient and dismissive when I asked about the price difference. Instead of offering any explanation or solution, she acted as if I was inconveniencing her.
Now, onto the food. I ordered a special that included two large pizzas and a soda for $27.95, but what I received was shockingly small. The so-called “large” pizza looked like an extra-small, I’ve had bigger single slices elsewhere. This was my second time ordering from here, and ironically, the slice I got on my first visit was bigger than the whole pizza I received this time. The pizzas were burnt, the chicken fingers were cold and unappetizing, and they were thrown into a box far too large, causing them to slide around everywhere. No sauce was included, and I had to ask for it. The bag wasn’t even sealed properly, just balled up and handed to me.
To top it all off, the food was completely inedible, so bad that my family refused to eat it. I spent $38 and some change on food that went straight into the trash. I want my money back!
I do not recommend this place to anyone. The poor customer service and misleading portion sizes make it a complete waste of money. If you’re thinking about eating here………DON’T!
The pizza tasted great while it was hot, when it started to cool down it started to taste kind of basic, but we would definitely return to try more of their food!
The service was exceptional the staff was on point and courteous . The food was awesome nice and hot. No issues no hassle no worries smooth operations at this location. My experience was top tear here.