Bill Wright
Oh my Lord! You cannot beat the Croaker Spot! The home-style soul food and seafood is OFF THE CHAIN! Great service too! This is the place when you want to get your EAT ON! And they have Karaoke too!
… moreD Solomon
Honestly, whoever is working the drive thru tonight (a young woman who was at the window about 10:20pm on 11/28) eas very rude. Mind you, this was our first impression of this location. We were so upset by her attitude, we will never be back. I hope they can work on their customer service and treat customers as people going forward.
Also, in addition, the place was FILTHY. The employees also looked unclean and I do not recommend eating here for that reason as well.
If yiu look at the photo, there is what appears to be a bug leg in my sandwich. I paid for extra mayo, so I opened it to see whh it was so dry. Had I not, I would have eaten this.
DO NOT EAT HERE. I ALMOST THREW UP. THEY ARE GOING TO MAKE SOMEONE ILL LIKE THIS.
… moresary mounif
I came in at 7:30 after placing an order online. The store was open, but no one attended to help me when I arrived. I waited for over 20 minutes before I canceled the order.
… moreRon Rowe
Why is it that the staff operating the registers can’t reprint receipts? I ordered at the kiosk and paid at the counter. After I paid for my order, I needed a receipt to turn in. While waiting the employee decided to sit just outside the counter area and proceeded to indulge herself in some phone time with her earbuds in. Once I was able to have someone address the issue, the first person set an order on the counter and just walked away without calling out the order number. The employee that helped with getting the receipt printed told me that they are short help in the back. If you are short staffed then maybe this employee shouldn’t be sitting and on her phone.
… moreGary Garlinghouse
If I coild leave a negative score I would. I travel the country and eat at many different places with McDonald’s being normally typical fast food. This location is attempted to go through the drive through twice only to be left sitting at the order speaker both times. Then I go inside and order my meal #9 with a mini Ore McFlurry with extra oreo. I had to wait 10 min. To get my food with old cold fries and be told that they are working on the ice cream machine. Keep in mind, my intentions was to have my order to go. No biggie. I sit for 20 min. Eating my meal figuring they would have time to either let me know the ice cream wasn’t coming and refund me or have my ice cream made. I ate my entire meal and sat for another 5 min. and nobody had said anything to me. I walk to the counter and see all the employees standing in the kitchen staring at their phones. I said excuse me and they act as if they were surprised and said “Oh, sorry, our ice cream machine is down. Let us refund your money”. Come on Richmond. You can do better. A lot better!!!
… moreSahar Iqbal
A quick stop during a road trip, this place was small and next to a gas station/pit stop. The coffee was hot and good and the nuggets were fresh! Staff were attentive and polite – no complaints.
… moreMichael Cayo
Garbage service. Everyday I come in for just a coffee and it takes 10 just to see a living person because the are always in the back. Then its usually the lady with the black round glasses that comes out eventually and no matter how nice you are or how many times i tell her good morning… she wont even responded. Ill get my coffee someplace else. Miserable people work here. Don’t buy from this store. Save yourself the trouble
… moreKareem C.
Just lazy, they want more money but do the minimum work.. might as well let McDonald’s be run by A.I. now. They accepted my order then cancelled. Called for hours and no one answered the phone. The McDonald’s on commerce is cool but the employees are TRASH and don’t give a damn about customer service.
… moreKaii Gayle
Just make McDonald’s trash me and my daughter sat in there for 45 minutes. Didn’t get no food when I asked about it. They told me they haven’t even made it yet. Trash close it down fire everybody.
… moreJames Brown
They don’t address customer but yet sit in the back and converse with no sense of urgency. It is fast food. They do the same thing everyday I’m lost at why it take so long
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