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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Hours
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
Address and Contact Information
Address: 4360 Kenowa Ave SW, Grandville, MI 49418
Phone: (616) 667-0744
Website: https://www.steaknshake.com/locations/mi-grandville-kenowa-avenue-sw/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Steak ‘n Shake, 4360 Kenowa Ave SW, Grandville, MI 49418, US
Get more information for Steak ‘n Shake in Grandville, MI. See reviews, map, get the address, and find directions.
Reviews
Aaron Lehrman
Excellent quality burgers with an aggressively low price. The only option for dine in is to order at the kiosk, which is a HUGE drawback.
– Double Steakburger with Cheese- $5.79: Better quality burger. You can tell. The high quality beef components have been maintained over the years and are still their emphasis. The toppings were well balanced and fresh. The cheese was just about right for their burger and flavor. The bun was average, but good. Overall YUMMY.
– Fries (combo with Double Steakburger): My favorite fries EVER! I’ve always prized Steak ‘n Shakes fries. They are super thinly cut, hot when you get it, perfectly salted, and all the right textures. You do have to eat them fast because they cool fast, but they are AMAZING!
– Frisco Melt – $6.70: My favorite sandwich here and the only place I know where I can get it just right. The burger is their awesome quality and mixture. The bread is toasted perfectly on the grill. The cheese combination adds wonderfully. But the “secret sauce” of the sandwich perfects it: Frisco sauce!
– Oreo Shake – $5.29: A friend of mine ordered this. For the price, it is fairly large.
– Service: The people were great, helpful, and brought out our meals since it was slow. Later, they were placing the trays as the pick-up area and people’s names were called.
KIOSK ORDERING MEANS THE DEATH OF TABLE SERVICE. This is my BIGGEST beef (pun intended) with Steak ‘n Shake. They used to have table service and I loved hanging out with friends getting our orders taken. Taking this away takes a huge chunk out of what defines a diner. Disappointing. I’d gladly pay an extra dollar AND a tip. Their overall quality and motif BEGS for it.
– Atmosphere: Still kept that old diner feel I remember more than 20 years ago. It is even cleaner and kept updated with repairs. Years ago, I remember the seats were falling apart, but they are repaired and look brand new now. The only real complaint I have with the dining area was that the floor was sticky when I was there (recent spill not completely cleaned?).
– Conclusion: I wish I could highly recommend Steak ‘n Shake because their food is great, but they have lost their personal touch. The people that work there are great, too.
Visited Friday at 11:30am.
… more– Double Steakburger with Cheese- $5.79: Better quality burger. You can tell. The high quality beef components have been maintained over the years and are still their emphasis. The toppings were well balanced and fresh. The cheese was just about right for their burger and flavor. The bun was average, but good. Overall YUMMY.
– Fries (combo with Double Steakburger): My favorite fries EVER! I’ve always prized Steak ‘n Shakes fries. They are super thinly cut, hot when you get it, perfectly salted, and all the right textures. You do have to eat them fast because they cool fast, but they are AMAZING!
– Frisco Melt – $6.70: My favorite sandwich here and the only place I know where I can get it just right. The burger is their awesome quality and mixture. The bread is toasted perfectly on the grill. The cheese combination adds wonderfully. But the “secret sauce” of the sandwich perfects it: Frisco sauce!
– Oreo Shake – $5.29: A friend of mine ordered this. For the price, it is fairly large.
– Service: The people were great, helpful, and brought out our meals since it was slow. Later, they were placing the trays as the pick-up area and people’s names were called.
KIOSK ORDERING MEANS THE DEATH OF TABLE SERVICE. This is my BIGGEST beef (pun intended) with Steak ‘n Shake. They used to have table service and I loved hanging out with friends getting our orders taken. Taking this away takes a huge chunk out of what defines a diner. Disappointing. I’d gladly pay an extra dollar AND a tip. Their overall quality and motif BEGS for it.
– Atmosphere: Still kept that old diner feel I remember more than 20 years ago. It is even cleaner and kept updated with repairs. Years ago, I remember the seats were falling apart, but they are repaired and look brand new now. The only real complaint I have with the dining area was that the floor was sticky when I was there (recent spill not completely cleaned?).
– Conclusion: I wish I could highly recommend Steak ‘n Shake because their food is great, but they have lost their personal touch. The people that work there are great, too.
Visited Friday at 11:30am.
SJ D
What a gem! I live 45 minutes away and haven’t been here in years due to distance and diets. Today I remembered how amazing this particular S&S is! My mom, husband and I had 3 different shakes – AMAZING!! and hubby had a burger meal (#1) delicious. Staff was polite, friendly and efficient ‐ all deserve a pay increase, especially your shake maker. Generous toppings/fillings, beautifully presented and worth every calorie. Run don’t walk to this place!!!
… moreDavid Nanyes
Amazing experience! Fresh, hot, and delicious! We need more establishments like this!
… moredanicajhey
I was happy to find a Steak ‘n Shake location. I thought they were all closed. They’ve innovated to continue offering good food at a super affordable price. Now you order yourself and pick up the food. In summary, no more wait staff. I would’ve given the food 4 stars, but what I thought was mayo on my burger was unmelted butter stuck to the lettuce. I guess they didn’t cook it long enough on the bun. But it is a super affordable lunch, and coupled with the nostalgic feelings, I would definitely give this spot another try in the future!
… moreElaine Troehler
I need to let all know how wonderful Ciera was when I and a friend chose to have lunch at Steak and Shake–she knows what excellent customer service is. We so appreciated her coming over and checking on us after we had gotten our food. More importantly, Ciera was genuine in her caring about the customers. REAL service, people–not found very often any more!!
… moreDiane G.
We arrived on Sunday at 9, we were seated right away. We ordered a breakfast sandwich, banana pancakes, the skillet breakfast and kids meal chicken nuggets and fries with a chocolate shake. Food arrived timely, was fresh, pretty good. My nephew loves their special seasoning that sits on the table by the salt. I tried it and it was pretty good. Shake looked great! Service was good, nice and not slow. This is a good Steak n Shake, and I’ve been to several. As a bonus, kids under 12 eat free on weekends when the accompanying adult(s) spend over $9. (Doesn’t include kids drink or dessert, only their kids plate.). Pretty clean place.
… moreBrad Mekkes
Food was fresh off the grill, Service was amazing! Clean, staff was very welcoming and friendly! My favorite location for this business! Burgers were made with love very presentable not sloppy! Thankyou for a wonderful experience!
… moreBethany Elliott
I ordered a burger it was amazing, I ordered a chocolate shake and I could hardly taste any chocolate in it. The floor was super sticky, some tables were absolutely disgusting, and the woman’s bathroom had used toiletries on the floor. Other than that the food was fresh and tasted yummy. My mom did end up getting very bad food poisoning though.
… moreCesar & Rachel Aguirre
It only seems to get worse..NEWER: just lost a star! I stopped by this Steak n Shake again and I really don’t know why I keep going back! Due to COVID19 precautions I had to use the drive thru and there was no contact with the employee at the window (ie gloves, masks, debit card in dish, food served via tray, etc.) I was given my food and told, “he is just mixing your shakes so it will just be a couple minutes more.” And I was totally fine with waiting. Then I looked into the window.. I saw the employee toss a cherry on top of one of my two shakes, but something was missing. Not in the shake, but the employee..HE WAS NOT WEARING GLOVES!!! I couldnt believe what I was looking at. I watched as this guy just started making my second shake with no gloves and without even washing his hands in between the shakes. I could sit there and do nothing. I knew I and nobody in my house was going to eat those after what I seen. So I knocked on the window. I informed the very nice lady of what I seen and watched as she turned around and told the gentlemen what I had said. He did not take it well I proceeded to hear him cuss multiple times and throw a fit about having to wear gloves. Then I watched as the kind lady at the window changed her gloves and remade my shakes. Aside from Covid19 precautions, any employee working with food is legally required to wear gloves when handling ANY food! This guy was definitely not doing this and even threw a fit when it was pointed out. He is lucky my phone was dead at the time otherwise I would have taken a picture. UNACCEPTABLE!! I wonder what other laws they dont follow?
NEW: at my most recent visit to this steak n shake, my “double steak burger” was really more like 2 half patties and the onions I had asked for didn’t even fit on the bun, let alone the burger. Our waitress came to take our order and bring us our food when it was ready, but not really any interaction after that. All of our waters were were gone, but nobody was in sight to even ask. Overall I was not impressed, again.
OLDER: Been to this Steak ‘n Shake many times and have had more good experiences than bad, but my most recent visit was not a good one. Our first problem was that my burger was some how deleted from the order, but the waitress came and told us as soon as she realized it happened and seemed to genuinely feel bad about it. Then she brought out my fiance’s and my burger (keep in mind mine was the one deleted) but not my friends, but told us hers would be right out. My friend is gluten free, so she ordered her burger without a bun. When her burger came the only thing correct about it was that there was no bun. She ordered a dbl w/cheese, w/ pickles and no tomato…when it came there was no cheese or pickles and it did have a tomato and to top it off the shake she ordered was incorrect. Apparently there was a new cook,(who really shouldn’t have been working) based on the receipt, there was a 2-3$ discount, but nobody said anything about it to us…on a different visit I had an even worse experience…I spent probably close to an hour in the drive thru which is bad in itself, but then when I got my burger it was a sloppy mess (see pix) and my fries were cold. Thankfully I hadn’t left the parking lot yet. I had parked to open my burger to eat it while I was driving, so I went inside, like I should have done to start with and nobody seemed concerned about what I was so upset about. The only person who did was an employee who was on break at the bar/counter, he kept me sane and indirectly kept me from exploding and saying things might regret…I sent the company a message and pictures and they apologized and reimbursed me, so they are not that bad. This location is not terrible, but its definitely not great. These are really the only very bad experiences I have had here and I have come here many many times over the past five or six years. like I said I have had more good experiences than bad, but this location has not proven to be great all the time. Don’t count them out, but don’t be surprised if you have a bad experience.
… moreNEW: at my most recent visit to this steak n shake, my “double steak burger” was really more like 2 half patties and the onions I had asked for didn’t even fit on the bun, let alone the burger. Our waitress came to take our order and bring us our food when it was ready, but not really any interaction after that. All of our waters were were gone, but nobody was in sight to even ask. Overall I was not impressed, again.
OLDER: Been to this Steak ‘n Shake many times and have had more good experiences than bad, but my most recent visit was not a good one. Our first problem was that my burger was some how deleted from the order, but the waitress came and told us as soon as she realized it happened and seemed to genuinely feel bad about it. Then she brought out my fiance’s and my burger (keep in mind mine was the one deleted) but not my friends, but told us hers would be right out. My friend is gluten free, so she ordered her burger without a bun. When her burger came the only thing correct about it was that there was no bun. She ordered a dbl w/cheese, w/ pickles and no tomato…when it came there was no cheese or pickles and it did have a tomato and to top it off the shake she ordered was incorrect. Apparently there was a new cook,(who really shouldn’t have been working) based on the receipt, there was a 2-3$ discount, but nobody said anything about it to us…on a different visit I had an even worse experience…I spent probably close to an hour in the drive thru which is bad in itself, but then when I got my burger it was a sloppy mess (see pix) and my fries were cold. Thankfully I hadn’t left the parking lot yet. I had parked to open my burger to eat it while I was driving, so I went inside, like I should have done to start with and nobody seemed concerned about what I was so upset about. The only person who did was an employee who was on break at the bar/counter, he kept me sane and indirectly kept me from exploding and saying things might regret…I sent the company a message and pictures and they apologized and reimbursed me, so they are not that bad. This location is not terrible, but its definitely not great. These are really the only very bad experiences I have had here and I have come here many many times over the past five or six years. like I said I have had more good experiences than bad, but this location has not proven to be great all the time. Don’t count them out, but don’t be surprised if you have a bad experience.
Elizabeth Molina
Super oldies diner feel with a great food selection. The food was nongreasy and the service was great! Although we did self-order as no one worked the front and the AC was cranked up high, it was a great place to dine.
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