3.8 – 2,275 reviews • Chicken restaurant
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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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pollotropical.com
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Pollo Tropical
Some of our favorites · Topped Tostones with Ropa Vieja · TropiChop Bowl with Ropa Vieja · Cinnamon Sugar Churros · Grilled Chicken Caesar Wrap · Grilled.
Reviews
Armando Diaz
I visit this location often and always had a good service and food though today I bought a family meal!to take home and they did not deliver the whole chicken but half of the breast was missing. Perhaps it was a mistake but if it wasn’t I hope the one who stole my half breast enjoyed it for dinner!
… moreyami j
Do not go , Do not go
to this location if you don’t want to get sick what me and my family saw is absolutely disgusting there was this guy in the kitchen that was cutting up the chicken and literally he came out of the kitchen sat on one of the tables beside us and started putting his socks on his feet. He was touching his feet. Also Then he returned back to the kitchen didn’t even wash his hands. He started, touching all the chicken with his bare hands no gloves he started putting pieces of chicken in his mouth. And eating the chicken Literally what me and my family saw was so nasty we could not believe it this guy was touching everything in the kitchen. He never washed his hands. My daughter went to tell one of the managers I think her name was marry I know she was the team leader she didn’t do anything about it, and she also was wrapping a wrap for someone and she was literally touching her phone. with the same gloves that she was using to touch the food do not go to this place. I don’t recommend it. It’s absolutely disgusting.
… moreJustine Lemon
Ordered dinner from here last night for delivery. They failed to include the cilantro garlic sauce. I did not eat the bowl as it lacks considerable flavor without the sauce. I just put it in the fridge and ate the side (plantains, delicious). Today for lunch I ordered a side and a BUNCH of sauces. Still, no sauces. It was basically the only thing I ordered. I also did not receive the drink I ordered. The sauce is not marked as out of stock and the restaurant did not contact me that they were out. I like the food but the tropical bowls plain without sauce, and it’s not like they put some other sauce in there to replace it. Stuck with dry, boring food.
… moreMoamin Alzouabi
i loved this place, everything was made fresh. the employees are very very polite and quick service.
… moreMila Martin
I’ve noticed a consistent issue with this location. Whenever I use the drive-thru, the servings are extremely small much less than what I receive when I order inside. This has happened every time I go through the drive-thru, which is frustrating. I hope the management can address this so that drive thru customers get the same portions as dine in guests.
… moreRaul Gomez Garcia
Long time not visiting Pollo Tropical, and recently decided to sop at one found in my route. It was a great lunch. I love their particular delicious grilled chicken in combination with white rice and black beans.
… moreD C
The food is always good, prepared well and healthy, depending on your choices. The problem I’ve had is communication. I order no corn but get corn. I order salsa and get BBQ sauce. Mind you since it was a to go order, I didnt notice the issues until I got home so I ate it rather than go back to let them know. Would I go back? Yes, because Im sure they were simple mistakes probably made in haste. The food has always been tasty.
… morecacimar torres
Since it does not let me reply to your message I’ll do it here. First, the chicken was tasteless, the rice had hard grains, the cheesy plantain bites were not sweet like its supposed. The staff is very nice, that’s something you shoud be proud of. On the atmosphere, maybe I was a bit unfair, there is nothing you can do if customers feel the need to force everybody into hearing whatever crap they are hearing on their speakerphones… use headphones!
… moreAdolfo Aguirre
Small portion for $15 won’t be coming back here again! I remember when they first opened up and use to have big portions for the big platter meals…
… moreStephen Mann
Our food looked nothing like the adverted product. There were things missing from each dinner and the food was mediocre. Our first experience was incredible in Homestead Fl but this was truly bad. While I understand they were busy there was little effort at presentation. Totally different experience than the first time. Probably wont go back. Was definitely not worth the $34 we paid!!!
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