

Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Address and Contact Information
Address: 901 Mountain Ave, Springfield, NJ 07081
Phone: (973) 467-9095
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Outback Steakhouse in Springfield NJ
Springfield, NJ – Order Online – Outback Steakhouse
Steakhouse Restaurant Near You in Springfield
Reviews
We are both veterans and they gave us a three course meal each.
Jada, our server, was very efficient, friendly, and respectful. They also had the table set up for the fallen soldier, which I find to be very sobering and honoring to those who can’t be here to enjoy this awesome meal.
A very enjoyable meal! We’ll be back!
The steak was delivered pre-cut, a presentation choice I already dislike, but in this case, it was damning. Because it was sliced, the kitchen staff could not have missed the fact that the meat was blue—cold, raw, and barely seared. This wasn’t even rare; it was dangerously undercooked and completely unacceptable.
The decision to send out a piece of meat that was so clearly, visibly, not cooked to the requested temperature, and was, in fact, almost raw, suggests a disturbing indifference. It felt as though the staff simply did not care about the quality of the food leaving the pass or, more importantly, the experience of the customer receiving it.
I immediately sent the plate back. At that point, my appetite was gone, and my faith in the kitchen was completely shattered. I declined a replacement and ended up not eating anything during the meal. When I pay a premium for a steak, I expect it to be cooked correctly, or at the very least, checked before being plated. This was poor execution compounded by a careless presentation that served only to highlight the error. I left feeling undervalued as a customer and hungry. I cannot recommend dining here based on this experience.
I placed a delivery order through the website and it was taking a long time to arrive. I called the restaurant to see if someone from DoorDash picked it up. Felix confirmed, but went above and beyond and offered to reach out to DoorDash for me, check the status of my delivery, call me back for an update, and ensure that my food was still getting delivered. I worked in the restaurant industry for years and I deeply appreciate staff members who actually care. Food anywhere can be a hit or miss (tonight’s meal was a hit), but service truly makes the experience for me. Thank you to Felix for being so kind!
It is as if Outback Steakhouse also scored a perfect landing itself with Mark, the manager, and somewhat with our disinterested waiter, Michael, who was somewhat curt and condescending at times with a smile.
The servers were amazing, minus the Black tall male who literally coughed in our potato soup when one of the senior citizens said a joke that made most of us laugh to their defense. The other shorter lady, perhaps mixed Hispanic and Black, was very professional as a server. She was also willing to pass our plates and reorder them when we got them wrong. She insisted with a smile. Excellent service from her! Give her a raise before you hire anyone else, including ourselves, really!
We loved the experience here and even shook the manager’s hand, though he did not know who we are as volunteers. We were tempted to ask him for a job! That is how much we love this place!
Please read this professional review again, Manager Mark. You, your hostess (a nice, older Caucasian woman), and the aforementioned Hispanic or mixed Black server were part of the best experience “down under”! She was the best server we have ever had in our dining experience ever and played a major part to why we are leaving this type of review today!
■A Quyloon Reese Report on Experiences & Custom (QR-REC)®:
•Food: 90/100 (A little to rare on the 8 oz. sirloin for our liking)
•Portion to Cost Ratio: 55/100 (could do better though we understand times are hard)
•Comfortable: 90/100 (spacious; could have had most booths facing the televisions for proper viewing or asked the hostess to include that in their welcoming statements as a suggestion)
•Hospitality (Staff): 78/100 (Mark and the short lady who is Hispanic or part Black were amazing, the tall Black man who was our server was also nice but coughed in our potato soup, and Mike, our waiter, was curt but very condescending with a smile)
•Clean: 100/100 (not including restrooms)
Overall Score: 413/500 (82.6%) ⭐⭐⭐⭐☆
GOAL: “Our intent is to design innovative expository to provide daunting critiques that command attention and force heads to turn unapologetically.”
Winner of the 2025 Quyloon Reese Report on Experiences & Custom (QR-REC)® Best Server Ever Award (featuring a minority lady who was very professional during our Outback experience; see above!)