Lindsay Gray
Very, very upsetting. The last dozen or so times, I’ve ordered a smoothie here each time I get one, it’s never filled up. They fill it 75-80%. Just look at this one I got today, it’s 80% full. This is absolutely UNACCEPTABLE! If I’m going to be paying $4-$5 dollars for a smoothie, it should be filled up. Again, this has happened the last dozen times I’ve ordered one from here. GM if you see this please talk to your employees about filling up the smoothie cups. This should not be a regular, ongoing thing especially when customers are paying nearly $5 for it!!
… moredeck thompson
The quality of service has gone down tremendously at this location. The employees need to get the order right the first time. When Im ordering food I expect it to be the way that I ask for. I drove all the way home and discovered this thinking I got what I paid for. This is unacceptable and if things don’t improve with this location I will take my business to a different location that’s professional.
… moreSheryl
I am very disappointed with the service at this location. My daughter was given the wrong order and charged for it. When she returned to correct the mistake, the staff took back the food and attempted to charge her again. She was made to feel like an inconvenience for requesting that the error be fixed. Unfortunately, the order was still incorrect after being remade. When I called to discuss the issue, I was transferred between managers without any meaningful resolution. I hope management takes steps to improve both accuracy and customer service moving forward.
… moreMatt Stroud
One of the worst locations I have ever been to with regards to accuracy. If you come here, do not leave the window without checking the entirety of your bag every single time, because chances are high that you will not receive everything you ordered.
The best part is they fight tooth and nail to prevent trying to give your money back.
… moreDashe’Rae Bradby
My husband ordered me a 10 piece nugget and a medium fry with a sweet-and-sour sauce. I got zero sauce. I got the nuggets. They tasted fantastic but the fries had no flavor. They were cold with no salt. Please do better when somebody comes and order his food from you. They expect the food to be at least decent quality and with me working at a McDonald’s in the past, I know for a fact, you guys are supposed to clear out any old fries after they hit a certain amount of time and these were definitely old fries.
… moreJosh Farebrother
Wouldnt order here, one of my fries had a mustache hair clump embedded in it. Comfortable environment and no problems otherwise but didn’t feel like finishing my food after seeing that. Im gonna remove this review once its seen just need yall to know at this restaurant make sure you got your hair nets on or whatever and shave if you got loose facial hair please. Dont let the fries sit out too long or stuff like that will happen even if its an accident its really narsty. It was just the one fry though so good food otherwise besides the fries I liked the mocha frappe
… morePanda
I order food from McDonald’s on Monday I had a hair in my food my order was drinks were wrong. I called to speak to a manager refused to give me a name who am I speaking to. Then my number was blocked I had to call my sister-in-law to actually make a phone call for me to call mcdonalds. When I finally was able to speak to a manager that would finally give me their name they took my information down and said someone to reach out to me no one reached out to me I’ve been reaching out to the McDonald’s over here in Frederickson Washington. And I’m going to write a review every single day until someone responds back and I’m going to reach out to whomever I need to reach out to you because food is not to have hair in it.
… moreAlex
We went here on November 15th since our kids got their report cards we wanted to see if they recognize good grades. They dont at this location but the General Manager was so nice He did this time and made our kids so happy.
… moreAnthony G.
Waited almost 30 minutes for my curb side and when I finally received my order the fries was cold.
… moreLalaina Miller
Have you ever been to a McDonald’s and had fresh food fast with friendly customer service? Neither have I until today this location proved to me it is possible to be friendly to provide fresh food and to provide it any speedy manner much love.
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