

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gardendale is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Hours
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 7 AM–9 PM |
| Monday | 6 AM–9 PM |
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
Address and Contact Information
Address: 521 Fieldstown Rd Suite 125, Gardendale, AL 35071
Phone: (205) 631-3491
Order and Reservations
Order: Order online
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Panera Bread at 521 Fieldstown Rd Gardendale, AL
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Reviews
Whoever bags the other checks all four checks, seals the bag, and still doesn’t get what I ordered in the bag, the Creme Brulee bites.
I called and spoke to the GM Daniel, who seemed way too comfortable with refusing a partial refund, which is against Visa merchant terms and conditions, per some supposed Panera policy, which evidently allows customers to be ripped off. He threw his cashier under the bus, blaming him for not getting it. Where is the integrity?
He gave me a non-working corporate number, told me he’s given it out so much that he memorized it.
This should scream “we might not be doing something right,” but it seems all we get for taking the money and not providing the product is a cheap apology.
Here’s the fun part. I wore AI glasses, and have video of this, and a recording of the call. They should be embarrassed not because they got caught, but because McDonald’s treats customers better.
My broccoli cheddar soup arrived looking over-microwaved, missing the usual small pieces of broccoli, and just appeared old. The avocado on my Chicken Avocado Sandwich was not only covered in prominent brown spots but also completely mushy. To make matters worse, the lettuce and tomato were old, wilted, dried out, and flimsy. The bread on the sandwich was also old and fell apart, which, combined with the other issues, meant the entire sandwich was impossible to eat.
The quality of the ingredients and preparation for this order was far below acceptable standards. It’s incredibly frustrating to pay for a meal that ends up being this poor. I sincerely hope Panera addresses these significant quality control issues, especially for delivery orders.
And I just want to make note and thank the employee in the drive thru last week (Sept. 2025) for treating me with such kindness.
So, thank you to this employee at the Panera in Gardendale for being kind to this military family. We have been going through some of the hardest things we have ever had to face and it’s just nice when someone smiles, looks you in the eye, and helps you out no questions asked.
Definitely 5⭐s