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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 908 Hwy 380, Decatur, TX 76234
Phone: (940) 627-5950
Website: https://www.mcdonalds.com/us/en-us/location/TX/DECATUR/908-HWY-380/6634.html?cid=RF:YXT:GMB::Clicks
Order and Reservations
Order: Order online
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Fast Food in Decatur, TX at 908 Hwy 380 | McDonald’s
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Get more information for McDonald’s in Decatur, TX. See reviews, map, get the address, and find directions.
Reviews
Andy Soto
This McDonald’s is a 10/10 the food is delicious and tasty..I will say both McChicken plain and the nuggets and fries are delicious and the Hot honey is so tasty I hope they keep the sauce it’s so good.. The Quarter cheese deluxe meal is so good and tasty, the atmosphere is clean and peaceful the people working here are kind and friendly.
… moreTessa Fano
My only complaint is they keep cutting 30 plus year employee Melissa Tucker’s hours! The whole town of Decatur loves her. She does a fabulous job.
… moreJessica Durham
Pulled up half asleep and left a new person. I ordered a McGriddle, Hi-C, breakfast burrito, and a hash brown and let me tell you, that hash brown hit like a warm hug from grandma. The McGriddle? Syrupy greatness. Burrito? Cheesy happiness in a tortilla. And that Hi-C? Straight-up childhood in a cup. Fast, fresh, and no drive-thru drama. 10/10 would breakfast here again before I even finish digesting.
… morekyle calabrese
Came for fries, got attitude
If customer service were an Olympic sport, Andrea would be competing in the eye-roll division. I walked into this McDonald’s expecting the usual — lukewarm fries and questionable life choices — but instead I was greeted with a level of hostility usually reserved for people who personally offended someone’s ancestors.
Andrea acted like taking my order was a personal attack. Asking a simple question felt like I had just requested the secrets of the universe. The tone? Sharp. The attitude? Legendary. The vibe? “Why are you breathing in my presence?”
I fully understand fast food is stressful — I’ve worked customer service — but treating customers like an inconvenience isn’t part of the job description. A little courtesy goes a long way. Or at least neutrality. Or maybe just not sounding annoyed that customers exist.
The food was fine. The experience? Left a bad taste long after the fries were gone.
One star for the food. Zero stars for Andrea’s attitude. I’ll be back… but hopefully when she’s on break.
… moreIf customer service were an Olympic sport, Andrea would be competing in the eye-roll division. I walked into this McDonald’s expecting the usual — lukewarm fries and questionable life choices — but instead I was greeted with a level of hostility usually reserved for people who personally offended someone’s ancestors.
Andrea acted like taking my order was a personal attack. Asking a simple question felt like I had just requested the secrets of the universe. The tone? Sharp. The attitude? Legendary. The vibe? “Why are you breathing in my presence?”
I fully understand fast food is stressful — I’ve worked customer service — but treating customers like an inconvenience isn’t part of the job description. A little courtesy goes a long way. Or at least neutrality. Or maybe just not sounding annoyed that customers exist.
The food was fine. The experience? Left a bad taste long after the fries were gone.
One star for the food. Zero stars for Andrea’s attitude. I’ll be back… but hopefully when she’s on break.
Tamara Klaus
Ordered a large coffee around 6:30 p.m. ask for them to make a fresh pot. I have ask at other McDonald’s for this and they have always made a fresh pot. Pull up to the window, the guy hands me my coffee, I ask if it was a fresh pot. He picks up the pot, no completely empty. I told him I wanted a fresh pot. He puts the coffee on and proceeds to put my cup under the brewing coffee!!! Needless to say the old coffee would probably have been better
… moreJessica Ybarra
We had to wait an hour in town for an appointment, we so chose breakfast. We ordered 3 combos with coffee selections & a chocolate milk. The place was busy, the lady taking our order was stressed. She got our order wrong 2 times. However, the manager was kind & fast to correct it. We ended up with an extra Frappuccino we didn’t order and didn’t get refunded. Overall it was good just busy.
… moreThomas Benbow
There is self service up to the point where you get coffee with unfiltered grounds floating in the cup. UGH! The drive thru is packed in the morning, so inside service is limited to a kiosk if you do not want another fast food app on your phone.
… moreDaniel Ramos
Customer service did not try to accommodate with me ordering and ordered me to order INSIDE because they were not able to create a “Daily double meal deal” through drive thru and when I explained it is literally on the drive thru menu and I am only reading what it states the gentleman with a heavy Hispanic accent told me he is not able to do it period unless it’s on a kiosk inside.
I’ve ordered this meal many times through this drive thru and never had issues.
I had to get a daily double by itself.
Ridiculous their team does not know how to add that as a meal through the drive thru.
Even when I bought the daily double my spouse promptly threw it away stating it was dry and not even edible in the sense of it being tasty.
Step it up come on.
Time was 7:45-8:15 pm when ordered.
… moreI’ve ordered this meal many times through this drive thru and never had issues.
I had to get a daily double by itself.
Ridiculous their team does not know how to add that as a meal through the drive thru.
Even when I bought the daily double my spouse promptly threw it away stating it was dry and not even edible in the sense of it being tasty.
Step it up come on.
Time was 7:45-8:15 pm when ordered.
Sweet T’s Tattoos
We waited 27 minutes without bothering anyone before I finally got out of my car to check on our order—only because the parking lot and building lights were being turned off and there were just two cars left waiting. I obviously understand that it’s Christmas Eve and knew there would be a wait.
When I reached the window, I discovered my food was in another customer’s bag after they tracked it down. I have celiac disease, and my order was extremely simple: two burgers, meat and cheese only, no bread—all clearly marked. Despite this, it took 30 minutes, and both customers had the wrong food.
The employee at the window with glasses and short hair had a very poor attitude and immediately blamed Andrea instead of resolving the issue professionally. She snatched the bags back, removed my food from the other customer’s bag, tossed it into mine, offered no apology, said “here you go,” and walked away.
I have eaten at many McDonald’s locations, but I have never experienced this level of disorganization and lack of customer service. If there were other options in Decatur, I would not return.
… moreWhen I reached the window, I discovered my food was in another customer’s bag after they tracked it down. I have celiac disease, and my order was extremely simple: two burgers, meat and cheese only, no bread—all clearly marked. Despite this, it took 30 minutes, and both customers had the wrong food.
The employee at the window with glasses and short hair had a very poor attitude and immediately blamed Andrea instead of resolving the issue professionally. She snatched the bags back, removed my food from the other customer’s bag, tossed it into mine, offered no apology, said “here you go,” and walked away.
I have eaten at many McDonald’s locations, but I have never experienced this level of disorganization and lack of customer service. If there were other options in Decatur, I would not return.
rhonda Russo
I ordered the steak egg cheese bagel meal. One of my favorites. It was so dry and way over salted. I think it only had 2 grilled onions at most on it. And I ordered a Mocha Frapp. I get a Carmel Frapp. Do people not take pride in their job any more. It was a waste of $14.00. If you are the manager please speak to your staff if they can not do any better then this find new employees.
… more