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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hampton, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2001 West Mercury Blvd. for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Address and Contact Information
Address: 2001 W Mercury Blvd, Hampton, VA 23666
Phone: (757) 262-0985
Menu Photos
Order and Reservations
Order: Order online
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Sonic Locations in Hampton, Virginia
Hampton. 2001 West Mercury Blvd. Hampton, VA. Open 24H. Drive-thru, Delivery, Online Ordering. Order Here. Learn More.
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Reviews
Frank Sullivan
So, we ordered two RT 44 slushies, one cherry and one blue coconut water. We received a cherry syrup and slush (meaning it was completely unmixed), and a blue coconut water in ice. I came back and said “hey we have a couple issues with our order.” Long story short they said they do not mix there slushes (which makes no sense to me, but as you can see from my other review, she lied). So I got a refund because the lady was so disrespectful. I would have given a little bit better of a review had they been polite. Working in fast food you need to have some kind of communication skills and professionalism. She had neither. Mercury Ave customer service strikes again… let’s do better people, life’s to short.
… moreJasmine Katerina
Visited this location and had an incredibly disappointing experience.
My partner asked a simple question about our order and was met with a dismissive, rude tone from the employee on the speaker. When I requested to speak with a manager, I was told they were “very busy.” However, it did not appear that the location was particularly busy at the time, and the employee carrying our food spent several minutes engaged in conversation outside while holding our order.
When the manager came to address the situation, instead of calmly listening, she became defensive. My partner began explaining that where he’s from, people don’t speak to customers that way and referenced Southern hospitality. Before he could finish his sentence, the manager interrupted him and stated that those were “fighting words” and additionally, the manager referenced being “from Jersey” during the exchange, which felt irrelevant, unprofessional, and threatening. Rather than de-escalating and addressing the concern calmly, management responded defensively.
To be clear, the employee’s dismissive tone was inappropriate from the start — being “busy” does not justify speaking to customers disrespectfully. We were calmly addressing a question about our order while our infant was asleep in the back seat, and nothing about our tone or language was aggressive or threatening in a way that would justify the dismissive and disrespectful response we received.
However, instead of calmly addressing the concern, the manager escalated it with defensive and unprofessional remarks. Both the initial interaction and the response from leadership fell short of basic customer service standards.
As a service member, I value respect, accountability, and basic standards of conduct. Unfortunately, those standards were not upheld during this interaction, and we will not be returning.
… moreMy partner asked a simple question about our order and was met with a dismissive, rude tone from the employee on the speaker. When I requested to speak with a manager, I was told they were “very busy.” However, it did not appear that the location was particularly busy at the time, and the employee carrying our food spent several minutes engaged in conversation outside while holding our order.
When the manager came to address the situation, instead of calmly listening, she became defensive. My partner began explaining that where he’s from, people don’t speak to customers that way and referenced Southern hospitality. Before he could finish his sentence, the manager interrupted him and stated that those were “fighting words” and additionally, the manager referenced being “from Jersey” during the exchange, which felt irrelevant, unprofessional, and threatening. Rather than de-escalating and addressing the concern calmly, management responded defensively.
To be clear, the employee’s dismissive tone was inappropriate from the start — being “busy” does not justify speaking to customers disrespectfully. We were calmly addressing a question about our order while our infant was asleep in the back seat, and nothing about our tone or language was aggressive or threatening in a way that would justify the dismissive and disrespectful response we received.
However, instead of calmly addressing the concern, the manager escalated it with defensive and unprofessional remarks. Both the initial interaction and the response from leadership fell short of basic customer service standards.
As a service member, I value respect, accountability, and basic standards of conduct. Unfortunately, those standards were not upheld during this interaction, and we will not be returning.
Alessia Jones
I had a mobile order to be pick up. I pulled in to a stall and checked in through the app. Usually it take about 5 minutes for my order to come, after 15 minutes of waiting, I pressed the button to see if they receive my order and if it was coming. They sounded very confused as if they didn’t know my order. They thought I was a completely different order in a different stall. After asking was my order coming out I didn’t get an answer. The microphone went dead. About two seconds later, my order was at my car, which means they had my order sitting on the counter somewhere for who knows how long my slushy is completely juice now. It’s not even a slushy anymore, so yes would not recommend coming to this sonic at all doing a mobile order.
… moreT
Spent 5 minutes going from the drive thru to a stall, back to the drive thru, then being told to go back to a stall. The employees are not team players and seem to feel that simply because it’s barely raining that it’s appropriate to play this back and forth with customers. Ended up leaving without ordering and instead took our business to Rally’s. They were a lot more respectful and even called me Sir whilst being patient and not trying to rush me unlike Sonic crew who chose to rush me after not even a minute and a half (timed it) despite there being no other vehicles in line in the drive thru behind us.
… moreRebecca Woods
I used to love this Sonic and came here all the time, but unfortunately it’s gone downhill. The drinks and slushies are rarely mixed properly anymore and usually just taste like water. The food is just as disappointing — hard, stale buns and food that’s cold like it’s been sitting too long. Overall it feels sloppy and rushed, which is really frustrating for a place I used to enjoy so much. I hope management takes this feedback seriously and improves the quality.
… moreHeesoo Kim
My first experience with Sonic was here! I’m pretty happy with the overall vibes and price of food here. My friends and I normally come here for the deals, and the price is very affordable for what you get. Obviously, the food is average (in the fast food world) but I think the cheap prices make up for it!
… moreTerri K
The employee who took our order in the drive-thru line was very short & sounded impatient, which came across as rude. When we asked her to repeat the order back to us, part of it was incorrect. She also repeated it back so fast it was hard to catch everything she said.
The foot long chili cheese dog was burnt & the flavor was not up to Sonic standards. The Coke Zero syrup to carbonation ratio was off, so it wasn’t as flavorful as usual.
The women’s bathroom was disgusting.
The young lady at the window & the young man who brought out our Blast were both very polite, & their positive, friendly attitudes were appreciated.
Overall though, definite improvement needed at this location.
… moreThe foot long chili cheese dog was burnt & the flavor was not up to Sonic standards. The Coke Zero syrup to carbonation ratio was off, so it wasn’t as flavorful as usual.
The women’s bathroom was disgusting.
The young lady at the window & the young man who brought out our Blast were both very polite, & their positive, friendly attitudes were appreciated.
Overall though, definite improvement needed at this location.
Kaioken Attack
This is a 3 star place for a reason Don’t waste your money to find out why. Staff gave attitude while we were ordering, the popcorn chicken tasted like it was made at beginning lunch shift, we went there around 6pm. There was barely any honey bbq sauce on my chicken and it did not taste like bbq sauce or honey. My wife’s buffalo chicken was the same barely any sauce. I ordered a strawberry shake, caramel shake and vanilla shake and they all tasted like a vanilla shake. Don’t waste your money here. Hopefully a different location has better service and food.
… moreJeffrey Pennington
I made a mobile order with five different meal combos with customization. Everything was accurate, fresh, and made on time for pick-up.
… moreDanielle Harris
Waited over 30 minutes for food to never arrive. Was marked as someone bringing it out yet never came. 10+ cars went through drive thru the whole time and not once did anyone bring anything out. Will be filing a payment dispute.
… more