Madison Sheard
Awful customer service.
My food was great minus the large shake i ordered missing a good amount of ice cream.
Anyway, the Hispanic lady at the window was incredibly helpful fixing the mistake that was made while I was ordering. The African lady however was incredibly rude when taking my order. Sighing and having an attitude while I was trying to order. Then when I said thank you all she said was ill have your total at the window. Okay fine, cool. No worries.
Then when I got to the window the Hispanic lady was going to hand me an oreo cheese cake shake and I let her know that wasn’t mine. And then the African lady came up anf was saying that I ordered an oreo cheese cake shake. I dont know how you mix up new York with oreo but okay? “No, she SAID oreo.” Twice. With an attitude and raising her voice. Then she took my payment and proceeded to raise her voice and repeat herself saying my total. Idk what I did to this lady but I was nice and respect all while dealing with her being rude to me. I, as a cashier/customer service worker, understand that my position consists of kindness and helping people have a good day. This woman does not care about her customers. I really did not appreciate this, and I will NOT be coming back. Totally uncalled for. Must have been having a bad day, but that had nothing to do with me.
I did the survey on the receipt saying the same thing. I ordered at 11:16, so whoever reads this can find out who i am talking about if needed. She wasn’t wearing a name tag.
… moreElizabeth Halloran
I was so excited to see they were offering the footlong chili dogs. I placed my order in the drive through, asking for onions rings and a large Dr.Pepper. Once I had received my order I found a nice quiet spot to park and eat. I open the bag. . . .french fries instead of onion rings. Stupid me, I didn’t check before leaving the window. So back in line. I get the onion rings and find another nice spot to sit and eat. The onion rings were great, the Dr. Pepper was great. Now for the footlong chili dog. At first glance it looked picture perfect. Oh boy! This is gonna be good! NO, great! It’s gonna be great! Nope, nope. It sure wasn’t. That had to be the foulest tasting thing on earth! It was horrible. It was nauseating. That sucker got stuffed back into the bag along with the dried out, starchy, over salted fries! I couldn’t believe they were selling such a repellent item. I know that hot dogs are a crap-shoot but it looks like Dairy Queen has made selling these putrid thing as their number one goal! I am not kidding either! I dare you to Google “why do DQ’S hot dogs taste so bad?”. I wish I had done that before ordering that thing. No just driving by the DQ brings on waves of nausea. An entire bottle of mouth wash didn’t do anything to wash away that horrible taste. That chili dog stayed with me for at least 3 days. Do NOT, I repeat, do NOT order that botulism in a bun. They got two stars for the onion rings and the Dr. Pepper. Plus they make some truly delicious ice cream treats.
… moreSi Eun
Literally the meanest people work here. Rude to you in the drive thru. When I ordered they had a nasty attitude and dismissive.
I guess that’s who they want to work here now a days. I’ll just go to freezing point for my ice cream. Local, kind, delicious.
Seems like no one cares, since a lot of other customers are complaining about the same thing.
… moreCTX Traveler
Friendly staff. Cashier was nice and helpful. Repeated my order back to me. Place was clean and nice. Cooks weren’t wearing gloves, not everyone enforces it but for me that’s a big issue. Also saw them throw away old fries and rotate new ones, so they shows they keep up with freshness and food quality. Food was good. Mustard seemed to be watery. But besides that everything was nice and fresh. Free treat included with the kids meal so can’t beat that. Don’t come here often usually just when I’m missing my grandparents. Helps having places like this that help with memory lane. Bathrooms were clean. Good job Dairy Queen
… moreAnita Barnes
Employees need to be MORE FRIENDLIER !
And when you ask for a BLIZZARD …THEY should ALWAYS FLIP it.. because I almost took ours back…and ask them to REdo it but employee seemed like she didn’t care either way..
We were PRACTICALLY DRINKING our Blizzard within 3 to 5 min.. Totally soft soft, soft Ice-cream and NOOOOO she DID NOT FLIP it.. and It was MY mistake for not reminding her or I DEFINITELY WOULD NOT HAVE PURCHASED IT!!! smh
… moreBarbara C
Food hot and fresh, friendly employees, clean restaurant.
Service: …
… moreMs Wright (T.Wright)
A week ago they ran out of ice cream. Today 02/15/24 the coke was flat with no carbonation. The burger patty was half cooked. The Peanut Buster Parfait tasted like ice milk, there was literally only FOUR (4) small peanuts on top and hardly any chocolate. The fries were hot and fresh. All for the overpriced amount of over $21. I feel robbed. I believe I was overcharged as well. So not worth it. Don’t waste your time or money here. No wonder there was only one car in drive thru and one customer inside.
… moreDonna Castillo
The ice cream is always good. The window service was good too. It always smells weird inside though. Recommended the drive through instead.
… moreDan Curtis
Wife ordered a shake, the lady that took the order was extremely RUDE, we paid. As she was making thw shake another employee reach to take a cup that they used to catch the ice cream that drips after they use the dispenser, the lady grabbed it from him and poured it into my wifes cup and was using it to make the shake. We just walked out. They was nasty and no telling what all was in the drippings catch cup.
Unbelievable.
… moreElizabeth Valdez
I ordered 6 chicken straps. They gave small gravy. It’s not enough gravy for 6 chicken strips.;/
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