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At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Lansing Red Lobster.
Address and Contact Information
Address: FRANDOR MALL, 3130 E Saginaw St, Lansing, MI 48912
Phone: (517) 351-0610
Website: https://www.redlobster.com/seafood-restaurants/locations/mi/lansing/3130-east-saginaw-street
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Red Lobster Lansing, MI
Lansing, MI. 3130 East Saginaw Street Lansing, MI 48912. Get directions · Find a different Red Lobster. Contact Us. (517) 351-0610Order Now. Hours of Operation …
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Red Lobster – Lansing, MI – Frandor Shopping Center
300 Frandor Avenue 2nd Floor Lansing, MI 48912 Phone (517) 333-5300 Social Hours Sunday: 12pm-6pm Monday: 9am-9pm Tuesday: 9am-9pm Wednesday:
Reviews
Elizabeth Dudley
We love, love, love this Red Lobster and drive past other Red Lobsters to get here. The service is always top notch and the food delicious. Jennifer, Melissa and Tori are just a few of the outstanding servers here who go out of their way to ensure you have a great dining experience. We love the Wednesday Steak and Lobster special and I tried the new Spend-less Shrimp special today and was wowed away by the taste and portion size. Thanks for all the great food and service, keep up the great work!
… moreRandom Traveler
Our server Flo was great. Very attentive and friendly. The food was seasoned so well. Last time we were here the food was hit or miss but today everything was fabulous.
… morePj Stephens
The atmosphere was amazing. We were sat at a table right away. Our server had quite a few tables and was keeping up with everybody all of the wants and needs, Morgan did such an amazing job. We can’t say enough about the manager Steve, & Trisha who stopped by our table, treated us with such kindness. It was an amazing experience. I can’t wait to go back. Thanks again red lobster
… moreLisa Gonzales
I celebrated my birthday here with my family, and everything about the experience was fantastic. Our waitress, Melissa, provided outstanding service—she was attentive, and friendly, and made sure we were well taken care of throughout our meal. The food was absolutely delicious! Compliments to the chef..every dish was bursting with flavor and cooked to perfection. This place made my birthday truly special. Highly recommend!
… moreChristina Buell
We don’t eat out a lot but when we do, we come to Red Lobster. I love the Lobster Shrimp and Salmon and my husband always gets the Surf and Turf. If you like Brussel Sprouts you’ll love the crispy ones here. I always order a double batch from our favorite waitress, Kim. She knows I love brown butter so I never have to ask for it and she is the only one who makes my husband’s drinks right (he is very picky about his drinks). Highly recommend giving this place a try if you’ve never been.
… moreMazzy Violet
I love coming here. Last time though, was on a Saturday night and I didn’t have a reservation and it was a 45 minute wait, then we went and shopped somewhere else, came back, and it was another hour wait so we just went somewhere else. Make reservations so you don’t have to wait!
… moreDiana Hartley
This has always been a favorite restaurant of mine. I didn’t get to eat there often because the rest of my family is more the steak house genre. I was sooo disappointed when we came in for my birthday dinner. It felt so dark and cold, not welcoming at all. The menu is dedicated to high-priced entrees, nothing I could afford. Even if I could, I refuse to pay $30-40 for dinner! I remember a time when there were several different platters available, also a few different bowls. It was Lobsterfest, but I knew I couldn’t get any of those meals. I’ve always been able to find something else that I liked. My husband ended up with fish and fries. The fish and hush puppies were both overcooked. I had a trio of shrimp and a side order of hush puppies. I really didn’t want shrimp but there wasn’t much of a choice in our budget. The shrimp was fine, not spectacular. The salad not at all as good as I expected. The hush puppies tasted more like the corn bread bites I make at home. Our server was fine, I guess, when we saw her. She spent most of her time having a conversation with the customers in the booth behind us. Just trying to get a refill of our water was hard. I think I won’t be asking anyone to go back to Red Lobster with me again!
… moreLalita Dhareshwar
Excellent service from Shima, our server. The manager, Trisha took special care to make sure we were having a good time. The greeter Drena was very friendly. Food was good. Had a good time.
… moreHaydon Leung
My wife and I hadn’t been to Red Lobster in over a decade. With all the recent advertising about reconstruction and modernization, we decided to give the Red Lobster – Frandor location another try for Valentine’s Day 2026. Unfortunately, that decision turned out to be a mistake.
We made a 7:30 PM reservation through Google several days in advance and even called at 6:00 PM the night of to confirm. They verified that we were on the schedule.
We arrived at 7:20 PM to find a long line stretching out the door and under the overhang in 36-degree weather. Assuming this was the walk-in line, we went inside to clarify. When I politely asked the host whether reservation holders needed to wait in that line or check in separately, he responded sharply, “EVERYBODY in the line has a reservation.” Taken aback by the tone, I apologized and explained I was just confirming.
We waited about 25 mins outside in the cold and another 25 mins inside, finally getting seated around 8:10 PM. During the wait, we overheard guests discussing various reservation times (7:15, 7:30, 7:45) mixed together with no apparent organization. The couple directly in front of us openly stated they didn’t even have a reservation and were seated before us. Throughout the wait, the host continued making negative remarks, including, “You would think that people would see the line and just go home.” In hindsight, he wasn’t wrong.
When we were finally seated, the hostess dropped a bundle of silverware and napkins on the table saying, “I don’t have time to roll your silverware.” Not exactly the Valentine’s welcome we expected.
Our waitress came about five minutes later. Trying to be efficient, we had reviewed the menu during our wait and were ready to place our entire order (drinks, entrée, and dessert). She initially came to take drink orders only, but agreed to take the full order around 8:15 PM. Our drinks arrived around 8:20–8:25 PM, followed by the comment, “Let me see if I can find you some bread,” accompanied by an eye roll. She returned around 8:30 PM with three rolls.
That was the last time we saw her.
By 8:50 PM, we watched another couple — who had arrived and ordered after us with a different server — finish their meal and leave. We had ordered the Lobsterfest seafood boil, so I initially assumed it required extra time, but watching multiple later-arriving tables complete their meals while ours never appeared was extremely frustrating.
At 8:55 PM, I asked a busser for an update. Around 9:00 PM, he told us it would be another 15–20 minutes and offered more bread. We declined. We understood it was Valentine’s Day and busy — that’s expected. What’s not expected is overbooking to the point of clear operational breakdown, especially when other tables are being served out of order.
At 9:05 PM, I flagged down another server and explained that we were done waiting and just wanted to pay for our drinks. Our waitress returned, again saying, “Sorry, it’s just really busy.” My card was charged $14.39 at 9:09 PM for two mocktails. We left at 9:12 PM without ever receiving our food.
We had a 10:00 PM movie reservation and couldn’t afford to wait any longer and risk losing more money. Instead, we stopped by Taqueria Tomatitos Food Truck, had hot food in hand within five minutes, and salvaged our date night.
We’re extremely disappointed in the lack of preparation, organization, and professionalism we experienced. Valentine’s Day being busy is not an excuse — it’s predictable. Proper staffing, reservation management, and basic courtesy should be standard.
We were hopeful about Red Lobster’s “comeback,” but this felt more like a fallback. After this experience, I’m not sure we’ll be returning anytime soon, if ever.
For those looking for quality seafood and better service in the area, we’re planning to make up our date night at The Tangy Crab — and based on this experience, I would recommend exploring other options before choosing this Red Lobster location.
… moreWe made a 7:30 PM reservation through Google several days in advance and even called at 6:00 PM the night of to confirm. They verified that we were on the schedule.
We arrived at 7:20 PM to find a long line stretching out the door and under the overhang in 36-degree weather. Assuming this was the walk-in line, we went inside to clarify. When I politely asked the host whether reservation holders needed to wait in that line or check in separately, he responded sharply, “EVERYBODY in the line has a reservation.” Taken aback by the tone, I apologized and explained I was just confirming.
We waited about 25 mins outside in the cold and another 25 mins inside, finally getting seated around 8:10 PM. During the wait, we overheard guests discussing various reservation times (7:15, 7:30, 7:45) mixed together with no apparent organization. The couple directly in front of us openly stated they didn’t even have a reservation and were seated before us. Throughout the wait, the host continued making negative remarks, including, “You would think that people would see the line and just go home.” In hindsight, he wasn’t wrong.
When we were finally seated, the hostess dropped a bundle of silverware and napkins on the table saying, “I don’t have time to roll your silverware.” Not exactly the Valentine’s welcome we expected.
Our waitress came about five minutes later. Trying to be efficient, we had reviewed the menu during our wait and were ready to place our entire order (drinks, entrée, and dessert). She initially came to take drink orders only, but agreed to take the full order around 8:15 PM. Our drinks arrived around 8:20–8:25 PM, followed by the comment, “Let me see if I can find you some bread,” accompanied by an eye roll. She returned around 8:30 PM with three rolls.
That was the last time we saw her.
By 8:50 PM, we watched another couple — who had arrived and ordered after us with a different server — finish their meal and leave. We had ordered the Lobsterfest seafood boil, so I initially assumed it required extra time, but watching multiple later-arriving tables complete their meals while ours never appeared was extremely frustrating.
At 8:55 PM, I asked a busser for an update. Around 9:00 PM, he told us it would be another 15–20 minutes and offered more bread. We declined. We understood it was Valentine’s Day and busy — that’s expected. What’s not expected is overbooking to the point of clear operational breakdown, especially when other tables are being served out of order.
At 9:05 PM, I flagged down another server and explained that we were done waiting and just wanted to pay for our drinks. Our waitress returned, again saying, “Sorry, it’s just really busy.” My card was charged $14.39 at 9:09 PM for two mocktails. We left at 9:12 PM without ever receiving our food.
We had a 10:00 PM movie reservation and couldn’t afford to wait any longer and risk losing more money. Instead, we stopped by Taqueria Tomatitos Food Truck, had hot food in hand within five minutes, and salvaged our date night.
We’re extremely disappointed in the lack of preparation, organization, and professionalism we experienced. Valentine’s Day being busy is not an excuse — it’s predictable. Proper staffing, reservation management, and basic courtesy should be standard.
We were hopeful about Red Lobster’s “comeback,” but this felt more like a fallback. After this experience, I’m not sure we’ll be returning anytime soon, if ever.
For those looking for quality seafood and better service in the area, we’re planning to make up our date night at The Tangy Crab — and based on this experience, I would recommend exploring other options before choosing this Red Lobster location.
Mari
I dont remember the servers name unfortunately but she worked 12/10/25 at 8pm and she was fantastic! Super friendly, understood the hustle for the biscuits lol. She was funny and communicative. Told us our drinks might take awhile but she had our drinks out immediately! Awesome sauce service!
… more