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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1225 N Valley Mills Dr, Waco, TX 76710
Phone: (254) 772-2082
Menu Photos
Order and Reservations
Order: Order online
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Reviews
aaliyah lawson
So we went through the drive through, I was trying to use my points to get two free cheeseburgers. Mind you I had 3055 points and each free cheeseburger is 1,500 points and basic math says 1,500+1,500=3,000 THEREFORE I had enough points for two cheeseburgers yet they still said that I did not have enough points for the two cheeseburgers. And made us pay for the second one. As someone who is scraping by that money meant a lot to me and we really needed it. Very disappointed. Not to mention the employee that was helping us was very disrespectful talking to their peer while they’re head set was still on saying “this headset is shit” and also “she told me a 9 instead of a 1 and then changed it to a 1” and i felt like she was accusing me of lying and that completely unacceptable and unprofessional.
… moretom silva
Honestly this McDonald’s does not even deserve one star. This is just a repeat of numerous events at this location. Placed an order with 40 nuggets and 2 Spicy McChickens etc. NO sauces came in the bag. No cheese was added on my McChickens that I paid extra for. I called and the girl told me it was my Door Dashers fault when clearly it’s the McDonald’s employee job to put cheese on my sandwich and sauce in my bag. Not the door dashers! Her response to my solution of taking MY time to drive down there to pick up the sauces I was owed was to hang up in my face. After the fact that I was willing to make the drive although I paid DoorDash to pick my order up earlier. Worst customer service & bad attitudes. That entire staff on 9/14/25 just cost you to lose a customer.
… moreTara Felina
Everytime I go to this location the staff is very pleasant, even when other customers are rude. I order from my app mostly and walk in during my lunch to pick it up. I have never had a problem and the staff is always very helpful. I know working in service is hard and staff deserve their props for dealing with a lot!
… moreTremaine Edwards
Went through the drive thru. I ordered a spicy mcchicken & a fry. I received old nasty fries, so I went back around & asked for some fresh fries. They told me to pull forward & they would bring them out. They said it would take 3 mins. 1 min later they come out & bring me the same fries that they just re-dipped in the oil to make them hot. My baby was crying in the backseat so I wasn’t able to go back around & say anything. My sandwich was nasty as well.
Nov.28 around 3pm is when this happened
… moreNov.28 around 3pm is when this happened
Taran
The place was empty except for a few people. It was freezing outside and on a Sunday night, so there wouldn’t have been a lot of people anyway. We ordered our food off the kiosk and sat down. The foot was out to us in less than 5 minutes. The fries weren’t entirely fresh, being squishy and possibly were sitting under the heat lamp. But the nuggets were freshly fried. Overall the food is consistently what you’d expect from a McDonald’s. The interior was very clean (I saw workers wiping tables and there was no trash or fallen food anywhere) but it lacked any character to it and the play place looked like an afterthought. So tiny, I feel bad if multiple kids (more than two) tried to play there.
… moreGary Makries
The staff was amazing but the food was less than stellar. So much grease, it was dripping from both double quarter pounders like crazy. To top it off, my burger originally came as a single patty and they “fixed” it but the second patty was not completely cooked. Like I said the staff was awesome but the food, not so much.
… morebitch
Food was good, EMPLOYEES ATTITUDE ARE HORRIBLE!!! Rude and rushed me even though it is 6pm on a wednesday with a empty line. NO NEED for the attitude or the rush! This girl needs to drop the attitude and realize where she’s working
… moreAmy Thompson
Customer service is horrible! I drove all the way back to my office only to find out my order was wrong. Drove back to the location, then had to wait another 30 mins. for my order. No one was even working the register. The manager is extremely rude!
… moreCamarra B.
I haven’t been to McDonald’s in years, but I decided to give them a try again because I was craving it. I’m actually happy with my decision because the food was fresh and tasty, the restaurant was extremely clean and it felt comfortable, and the staff was friendly and quick to handle my order.
… moreDonna Guerrero
Don’t ever come here !! My experience was absolutely the worst customer service experience I’ve ever experienced and I work retail so that should speak volumes! I understand you get busy but waiting 40 mins for 4 mcdoubles and 2 large fries is absolutely unacceptable. I went in to ask how much longer it was going to be and saw they were backed up. I went to ask an employee to just check on where my food was and she flat out said she couldn’t help me she had too much to do. Then we proceeded to go back to the window to be told they gave our food to the wrong person. Asked for a manager to get a refund only to be told that he couldn’t give us a refund. Had to wait another 10 mins for the order that he personally remade. This is the second time in a row that this place has taken for ever but it will definitely be my last time coming and I will steer all of my family and friends away from here.
… more