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Chipotle Colerain is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 9430C Colerain Ave, Cincinnati, OH 45251
Phone: (513) 385-2156
Menu Photos
Order and Reservations
Order: Order online
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Chipotle Mexican Grill: Mexican Food – Restaurant & Catering
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Chipotle Mexican Grill in Blue Ash, OH
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Reviews
Amy Butterfly
Just went in to grab a bowl around 7pm and the line wasn’t too bad okay cool….by the time i get to the front the lady puts my rice and protein in the bowl and another employee comes up to help her he starts giving me the toppings.. I specifically ask him if he could give me “heavy cheese” instead of this goofy giving me a lot he literally sprinkles a little bit of cheese on top of my food…ig he was having a bad day and I could care less idk if you all are trained to give a certain portion that is fine but please don’t play in people’s face and we are paying for food…it literally costs zero dollars to open your ears and listen…he also asked the girl who scooped my chicken did i get double chicken and she acted like she didn’t know…girl you just made it and why are you asking her and not confirming with me…chipotle goes up on pricing and skimps the customers…normally I would walk out and leave the food at the counter right before I’m supposed to pay for it…if I feel like my time is being wasted I’ll return the favor and have you waste food…
… moreTroy Hardesty
Workers are lazier than a box of rocks. The food tastes terrible. Definitely need a rewire of workers fire all of them got a burrito barely got any chicken and it tastes terrible and the rice is hard fire the cooks and fire the burrito maker
… moreAT EM
Always crowded, lines long, you would think that means fresh. Food looks old, had to ask for fresh food to be brought out. Cooked very well. Needs to look cleaner and more inviting. Counter needed to be wiped down. It Is okay to wait one more minute to wipe down instead of sliding food bowls down through the previous order. Everyone was pleasant. Food did taste good. Someone also needs to tend to dining room constantly.
… moreemmie lou
The doors are supposed to be open at 1045am. They are still setting up food and cutting up meat. They are not ready. All of this is supposed to be done before the doors are open. They served the first customer that 11am. I asked for tortilla chips and they didn’t have any. They are unprofessional, unprepared, and run out of food items constantly.
… moreCincinnati Glass, LLC
1st time ever at this location. Line was extremely long. This isn’t uncommon at a Chipotle, but this time it took 40 minutes to get thru the line. That isn’t typical in my experience. They were out of products such as the veggies, but that is also common with most of the Chipotle locations lately. Food was pretty good overall. Service was mediocre.
… moreMichelle Beckman
I placed a pickup order, and one of the bowls looked like it was half eaten—definitely not up to the standard of the other bowls in my order. To make things more frustrating, I couldn’t find a phone number to contact the restaurant about a credit or replacement. Disappointed with the experience.
… moreskylinn grace
I placed a DoorDash order for pickup and sent my mother into the restaurant to collect it. When she arrived, the staff told her the order had already been picked up. My mother explained that the order was not assigned to a Dasher and should not have been taken, and she showed proof that it was still marked as ready for pickup.
Despite this, the staff were dismissive and spoke to her in a rude manner, even exchanging looks that made it seem as though they did not believe her. This was upsetting, as my mother is a very kind and honest person and would never misrepresent a situation like this.
While I appreciate that the food was eventually remade, I am very disappointed by how my mother was treated. The situation could have been handled with much more professionalism and respect.
… moreDespite this, the staff were dismissive and spoke to her in a rude manner, even exchanging looks that made it seem as though they did not believe her. This was upsetting, as my mother is a very kind and honest person and would never misrepresent a situation like this.
While I appreciate that the food was eventually remade, I am very disappointed by how my mother was treated. The situation could have been handled with much more professionalism and respect.
Sarah Hedger
This is a close contender for the worst location in Cincinnati. Do yourself a favor and don’t waste your time or money here. Seriously, it’s consistently bad. There is always a wait (even if the place is dead, the employees just stand around doing nothing), the food is never right, and the portions are always skimpy. *Look at the uploaded photo. See how small the steak is cut? There was about one tablespoon of meat on the whole bowl, and half of it was gristle. I’m not exaggerating. If you want a good Chipotle location, you’ll have to drive to Harrison Avenue.
… morerelevnt
The perfect place to waste your money. I usually avoid going to this chipotle location, but when I do go (for convenience sake) 1 regret it every single time. They never fail to disappoint. Beyond incompetent staff, consistently out of cheese or corn or perhaps lying to make people leave. Rice is too hard or soggy, the food doesn’t even taste consistent with other chipotle’s, it’s disgusting slop.
The only thing they are good at is being consistently bad. Go see for yourself. This place needs to be shut down or put under new management.
… moreThe only thing they are good at is being consistently bad. Go see for yourself. This place needs to be shut down or put under new management.
Jay
Tried to go today at 11:45, when they’re supposed to be open. All doors locked. Employees just staring while a larger and larger crown builds outside. Not one of them came to the door, or acknowledged the presence of their customers. No sign on the door or anything. If they were short-staffed, had equipment issues, etc all they had to do was put up a sign to let their customers know, but instead they chose to waste people’s time and not have enough common decency and courtesy to communicate with customers. Extremely poor customer service and management decision.
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