McDonald’s

  3.5 – 2,034 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 98032

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Reviews

Earl Fitzpatrick
I am very saddened by the devolving nature of McDonalds customer service. Now, they do not have anyone greeting you, smiling, or welcoming you to the counter to order. They only allow ordering through kiosk. The people who are there are rude. I personally am shifting them from a regular fun spot to a ‘drive through only’ when really convenient’ … which is kinda sad. I used to enjoy a short experience with them. Thier new model makes them not a restaurant, but an automate from stupid 60’s sci fi
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Cameron Thomas
They didn’t give me my large coke that I ordered through the drive through and it was closed after I tried to get if fixed. I got a shamrock mcflurry instead of an oreo mcflurry which I didn’t want to eat. It was very slow and had to say hello 10 times before I got a response. Waste of my money and time. I politely request some compensation for this from McDonalds
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Shawn Strasburg
Ordered at 11:54 was told 12 minutes and I agreed to wait, it was nearly 1240 before I was given the pies. They pulled a refund at 1220. Idk what caused the delay. I’m pretty sure they pulled the refund before I went back through the drive-thru
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James Bradshaw
Order a Bacon Quarter pounder meal. Waited 23 mins to get my food. No one said 1 word to me except my order number. Burger wasn’t even right burger in the correct box and raw in middle, fries stale as petrified wood. You charge prices same as a sit down yet you poison your customers. Manager probably the start to the problems their response “i dont have time for to take care of this” . This dumpster of a restaurant should just disappear. Cooks in back no gloves while handling food. Drivetru cashier going straight from touching money/cards to straight up food, no gloves no wash. Corporate needs to surprise visit this place. Im pissed no refund, no fix of my order wow McDonald’s just wow. Won’t be spending money at ANY McDonald’s again.
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Lacey Gladden
Don’t go to this location, they treat paying customers like trash. Irene the night manager that I unfortunately met was so rude to me and did not treat me fairly as a paying customer.

I USUALLY swear by this location because they always have hot fries… and it’s closest to my house.
BUT last Thursday November 13th 2025 at 5pm I went through the drive through for my daughter, in between her practices, spent 10$ on food and asked for sauce…. They said that I’d have to pay, so I asked for the manager to confirm I had to pay for the one sauce packet that I was asking for. Manager came to window and said you have to pay for a sauce…….. I didn’t have any change on me and proceeded to pay with my phone and she informed me that they could not touch my phone, which they have at this location at the pick up window before, even though they can’t touch my phone.. at that point I was willing to pay and they were unable to provide me with 1 sauce for my young daughter. Not only did the manager not seem to want to help me but was completely rude to me even when I was willing to pay for 1 sauce she went on about how she couldn’t help me anymore and I needed to move my car and that it wasn’t her problem that I didn’t have any change and had to pay with my phone…… I work in customer care and never had to treat anyone they way she treated me in front of my young child. Before I could finish speaking to her she closed the window on my face and walked away. Never once did I raise my voice or be rude… I actually pled with her about the sauce because I was in a rush myself!
A manager probably should never act/ be rude and unreasonable the way she was or close the window on a paying customer.

The is the 2nd time I’ve had an issue with this location this month. It’s actually really inconvenient as I am a busy mother with kids that do a ton of sports so their eatting in the go.
Save yourself the bad mood they put you in and the time it’ll take you to write a shitty review about your experience!
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Talia W
Terrible experience at this McDonald’s. The lady who handed us our food had a horrible attitude — she literally snatched the bag from us, was laughing and being disrespectful, and couldn’t communicate properly at all. When we asked politely for fresh food because what we got was cold, she acted like it was a problem. If you’re paying for your meal, the least you deserve is basic respect and hot food. Definitely disappointed with the service and management for allowing that kind of behavior.
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J*** J***
The McDonald’s on Meeker St. in Kent was best described as “average”. I’ve been there more than once around noon, & the parking lot appeared pretty clean & quiet. I know it gets very congested around 5-ish and is harder to find parking etc. I had trouble a couple times using the app as it wasn’t allowing me to send my order via some issue they couldn’t help me with there?? My boyfriend was able to use it and I have used it since, but ??? The wifi is not very powerful if you’re trying to use their free wifi. Normally I seem to get pretty good WiFi service at some McDonald’s-(i.e., it was working faster than my personal wifi at some locations), but slow or spotty at others? They got our order correct 2 out of 3 times using the drive thru, but forgot napkins &/or sauces another time? Hopefully this helps answer questions if anyone has any about this McDonald’s
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Silver
These guys just got their lobby renovated, and it looks really great. One huge upgrade is the new order taking booths, you can use their big touch screens to take your own orders. I would imagine this easily speeds up the process of getting your food :]
Good job guys.
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Robert T
My order came with no receipt and a side of dust bunnies last night. When I brought it in to the shop this morning for a refund, I was told they could not have cooked my food there, because it was too dark. As most people know, when food is left on heat longer than specified, it tends to get darker than usual. Friers also have their oil replaced on a regular basis. Gonna have to contact corporate about this nonsense.
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Lu Pele
I’ve had a bad experience with this location. I bought Quarter Pounders, and right when my son bit into his, the patty was raw. I know it’s a busy place and time, but please, staff needs to serve us with care, not just wasting our money, especially considering our health. This is why most McDonald’s have been shut down due to a lack of care, and salmonella is one of the main causes.
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