Cheyenne Savage
This chic-fil-a is the most incredible fast food restaurant I’ve ever been to. They get 5 stars across the board. The food is great, the service is friendly and attentive, it is very clean and decorated. They have a small play area that is safe for my kids to play in, get out their energy and have a great time! I can’t recommend spending your time here enough! Great job to this wonderful team who makes meals for my children a fun, delicious and nutritious time!! We come here all the time!
… moreC
Autism AWARENESS! I asked them to cook well done fries because my daughter has sensory issues and they just wouldn’t do it. They got the manager of Chick-fil-A and they said sorry we can’t do that. My baby can’t eat mushy fries. This is a problem when you can’t do a simple request for a customer. Maybe if I make a review they will change their ways. 10/9/2025 between 1:40pm and 2:00pm #chikfila #autismawareness #sensoryissues
… moreClaudia Jensen
I wanted to highlight the great customer service at the Chick-fil-A Northridge location. The staff was incredibly friendly and welcoming, and my food came out very quick. Everything was fresh, the restaurant was clean, and the service truly made the visit feel special. I have to mention Treena—she was so kind and stopped by our table multiple times to make sure everything was okay and to see if we needed anything else. I’ll happily return!
… moreDaniel Mozes (DaDa)
The food here was good when they first came to the neighborhood, but now it’s just a shell of what it used to be. The nuggets were overcooked, dry, and gave me heartburn with every bite. Even my toddler wouldn’t eat them, and he usually judges food based on how it looks, not how it tastes.
The nuggets used to be cooked to perfection, with a flaky crust that practically fell off the meat. Now, they’re so overcooked that the breading and the chicken feel like one dense, inseparable entity. The only good items here are the grilled chicken options, waffle fries, milkshakes, and lemonades. Anything fried just doesn’t cut it anymore—it’s definitely not a vibe.
On the bright side, they have plenty of parking for customers and a two-lane drive-through that merges into one, allowing them to take more orders efficiently. The staff are always super nice and finish their sentences with “my pleasure.” The building, both inside and out, is immaculate and clean.
I guess it’s just the fried chicken items I have beef with. See what I did there?
… moreTealy Truong
My friends and I went here yesterday. Our experience was delightful because of the great customer service from the staff. Sergio took my order, and he was really nice and approachable when answering any questions I had related to my order.
Also, I would shout out to Sofia specifically. She was attentive and asked us if we had a good time so far. Sofia even asked if we needed to refill our drinks and quickly served us what we wanted 😀 We felt taken care of and enjoyed our food deliciously.
Thanks so much for the great customer service!
… moreMichael Bailey
The sandwiches are very underwhelming. They don’t taste bad, however for a fried chicken sandwich, it wasn’t very crispy. The flavor is okay. 3 stars because there are much better options for chicken sandwiches in the area and if those ones are 4s and 5s, I can’t possibly give this place higher than 3. The peach milkshake was good, but once again, you can get better shakes and sandwiches at places like urban skillet for not that much more.
… moreStewart Cowell
I went in to the store because I had an Uber Eats order. I went to the counter to pick up the order and the manager couldn’t find the order. Mind you this is a 4 combo order. The manager comes back and says they gave it away. Girl what? How do you give away such a large order without even checking to make sure that order is going to the correct person. A Manager made this kind of mistake? So I asked if they could remake it and she said no they couldn’t. I asked her how that would make any sense, since they were the ones to give it away. And she just said sorry. I’m 24 and the girl looked around my age.. Why is this location hiring young managers if they can’t even run the store properly by doing their job. Just because someone worked at a register does not mean they’re qualified to manage anyone. Especially when that manager is incompetent and lets people come into that location to steal orders and THEN refuse to remake it, when it is brought to their attention. How does a manager mess up like that and then be LAZY and refuse to remake the food they GAVE AWAY to the wrong person. It felt like talking to a toddler when interacting with her. I hope this business fires her and hires better people that actually will do their job and won’t be lazy.
… moreL Castillejo
My order was taken for a new employee so take a longer time cuz my transaction was doing wrong and I need return back again to bring my order to fix the food but was my first time getting yogurt as a dessert.,
… moreMehron Javani
I love this restaurant. They are ALWAYS so polite, so positive and so quick. The food always comes out hot and fresh and is absolutely delicious. There are options if you feel like comfort fast food and healthier options as well. Visit this location every chance you get. The only downside is that they are closed on Sundays.
… moreLarissa M
I stopped by Chick-Fil-A to check out their location after its new remodel and was impressed with the changes they made. They fixed their drive thru situation which used to be a nightmare, now it’s so much better! This location has lots of seating areas to eat while the kids can play in an indoor play area that my little one absolutely loves. I decided this time around to give frozen frosted lemonade a try and it is amazing! The staff here are super friendly too; checking on us multiple times during our visit making sure everything met our satisfaction.
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