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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2359 Richmond Rd, Lexington, KY 40502
Phone: (859) 266-7816
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Gyspy Rose
This place has consistently maintained a great level of cleanliness. The food is always prepared correctly, and I’ve never had any negative experiences. The staff here is incredibly friendly, which makes the visit even better. If you’re craving McDonald’s, I highly recommend coming here. Plus, I’m thrilled that they’ve just started serving strawberry cheesecake today—I’ve been waiting for this to come back for a while!
… moreChristopher Rios Mendoza
The bag broke & all the food fell off when we were taking it. We’re Devastated . With how expensive things are getting, they should at least make their bags better or put stuff in other bags
… moreSudikxya Bhattarai
We were there at 2am. We got mc.chicken which was not cooked properly. The chicken pattie was raw . The attitude of the lady pissed everyone off. Better hire some good people who can serve customer in a better way.
… moreRoza Belikov
We ordered on the app, ordered a medium lemonade which was given to us in a small McCafe cup, granted ive ordered a large before and gotten it in a regular cup, got home and nothing was fresh. The fries stale and floppy, my chicken nuggets were rubbery and chewy as if they had been setting out for a while. They were so gross I just threw them out. Most of the time when ive ordered food its been pretty on par. Yes fries being stale on occasion but having everything not fresh was very disappointing. Makes me want to go all the way across town to a differnet location instead of the one closer to my place.
… moreJulie C
Horrible experience!! Placed my order at the drive-thru window. Pulled up to get my food. They gave me the drinks and had me pull forward. I sat there for over 10 minutes while cars behind me were getting their food and driving off. My daughter got out of the car and walked inside to check. One girl looked at her and walked off without helping and no one else even offered to help. My daughter came back out and got in the car so we decided to pull back up to the drive-thru speaker. The employee told me to pull forward when I told them I still hadn’t received my food. They had not even started fixing my order. I had to sit there another 10 minutes. The employees were RUDE. Oh, and it wasn’t even busy. You could pull straight up to a drive-thru speaker without having to wait in line. Will definitely not go back to this location. Horrible service!! Additionally, the fries were cold and gross.
… moreLeelee Coffey
If I could give negative stars I would!!!! The staff on duty right, 12/04/2025 6:00pm workers, are absolutely horrible!!!! I understand it being rush hour, but it’s the poor low vibrational attitudes from the staff altogether… Especially the woman who wore her hair net over her two buns and not her actual head… She had the worst attitude of them all!!! Just gross… As if they embodied the Grinch!!!! -100 is what I give!!! Pissed me off!!!!
… moreAnnemarie Neisz
Absolutely horrible customer service from Window 2. Horrible. She looks pissed the whole time and acts as if you are a bother. My order was incorrect so I told her and she brought me back the exact same thing that was incorrect. I should’ve gone to chick fil a. Horrible customer service.
… moreEdgar Maldonado
Don’t know what tall kid in the red shirt had going on tonight, but he was severely dismissive and rude. I get it. It’s 3am, you’re at work…I’m sorry. But he BARKED at me through the speaker when I was taking apparently too long for his liking, and then when he handed me my food I went to ask him a question but he was gone before I could even say “thank you”…I hope your day gets better, this was such an awful experience. I too was at work late, and was trying to just get food on my way home. I would have never spoken to you that way at my restaurant. I’m sorry, it turned me off so hard.
… moreThe Carnivore
Purchased a plain hamburger from the self service terminal and a double quarter pounder.
1 I couldn’t use my rewards points
2 no recite was printed
3 the soda fountains were very messy
4 we discovered at home that the burger came with NO PATTY
very disappointing experience
… more1 I couldn’t use my rewards points
2 no recite was printed
3 the soda fountains were very messy
4 we discovered at home that the burger came with NO PATTY
very disappointing experience
Brandon Adams
This is the worst McDonald’s In the state. The service is terrible, the attention to order detail is even worse. I have never had someone mess up my order more than this establishment. Its as simple as making a burger PLAIN!!!!! it’s not hard to put just cheese on a burger. there unapologetic and cant even have the decency to offer you something for they’re constant screwups. Do yourself a favor and drive to the next closest McDonald’s.
… more