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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 6808 Midlothian Tpke, Richmond, VA 23225
Phone: (804) 276-3219
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Tone Daone
I come to this location often doing door dash and when I say for the past couple of months that I have came in I have had to always wait over 30 minutes but yesterday morning I came over five times and this new worker she said her name was Jasmine if I’m NT mitstaking and that was fastest that It was in and out. Then the other managers was very rude to her but through that she still workered with a smile the other workers need to learn from her. She was very helpful and sweet her attitude bright life to the place. I just wanting to let that be known as long as she is there I will continue to come. The older lady I didn’t like the way she spoke to her as if they don’t want her there, they need keep her if u ask me.
… moreAngie Lee
I was disappointed with my experience at this McDonald’s. My burger had a hair in it, which is not acceptable for any restaurant. On top of that, the service was very slow, and it felt like the staff were not attentive. I hope management addresses these issues, as customers expect clean food and timely service. Improvements in both areas would go a long way toward making this location a place people want to return to.
… morecorina Santos
Store is not functional during nighttime hours even though it says drive through orders are accepted. Tried to pick up mobile order, however resturant workwrs avoid the window/drive through instead of saying they’re unable to fulfill orders. We should bot be able to place an order online then. Turn mobile ordering off.
… moreI Hate Me
I been here a total of like 4 times at 4 different times of day and it was like a Christmas miracle. It’s been a solid 3 years since I’ve been to a McDonald’s that had good food AND MORE than pleasant staff. Beautiful, Elegant, 1 million stars
… moreMonique Riley
The person at the first window was super sweet, but the woman at the second window… I told her I got the wrong drink, and she said, “Well, they put it in as a sweet tea.” And just stared at me…When I asked, “Can I at least get some lemon?” she looked annoyed and said, “Can you pull up then?” — then never came out with it. After waiting about five minutes, I had to go inside myself. The girl at the front counter was polite and quickly corrected my drink, which I appreciated.
Also, they forgot my sauce — even though they charged me for it. It’s frustrating having to chase down something you already paid for, especially when the attitude at the window makes a simple fix feel impossible.
… moreAlso, they forgot my sauce — even though they charged me for it. It’s frustrating having to chase down something you already paid for, especially when the attitude at the window makes a simple fix feel impossible.
Ivanna Nicole
The customer service at this McDonald’s is terrible. Every time I go, the employees are grumpy and have a terrible attitude, making the experience very unpleasant. To make matters worse, they messed up my $34 order and gave me something that was only $17. It’s frustrating and disappointing that such a big, well-known chain handles service and orders so poorly.
… moreAdam
The hair on my steak and egg cheese bagel ruined it for me. First impression ruined
… moreAlexis Barton
Me and my coworkers got some coffee for breakfast, 3 out of 4 iced coffees had flys swimming around the top. When we went back for a refund they tried to say it was coffee grounds and not bugs but if you zoom in you can clearly see a bug floating on the top of all 3 of them.
… moreJustin Jones
Letting a drive thru line wrap around the building for 20 mins just to announce that they aren’t taking orders because they are short staffed. Perhaps close or mention this to customers before they just sit in the parking lot. Honestly awful customer service even for the area. 720pm on a Fri night as well.
… moreChristian Colon Jr
I had one of the worst experiences at this McDonald’s. I placed a mobile order and ended up waiting over 40 minutes — even after the drive-thru line was completely cleared. The staff working after hours had terrible attitudes, were unhelpful, and seemed uninterested in doing their jobs.
Ultimately, I never even received my food and just left. That completely defeats the whole point of mobile ordering. Management needs to seriously reevaluate how this location is run and how employees are trained, because this was unacceptable.
… moreUltimately, I never even received my food and just left. That completely defeats the whole point of mobile ordering. Management needs to seriously reevaluate how this location is run and how employees are trained, because this was unacceptable.