Smashburger

  4.4 – 2,084 reviews   • Hamburger restaurant

Social Profile:

Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading internationa…

Counter-serve chain featuring signature smashed burgers, plus sides & shakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Smashburger 28211

Hours

Wednesday11 AM–9 PM
Thursday11 AM–9 PM
Friday11 AM–9 PM
Saturday11 AM–9 PM
Sunday11 AM–9 PM
Monday11 AM–9 PM
Tuesday11 AM–9 PM

Address and Contact Information

Address: 4400 Randolph Rd, Charlotte, NC 28211

Phone: (704) 626-1110

Website: https://smashburger.com/locations/us/nc/charlotte/4400-randolph-rd?utm_medium=organic&utm_source=local&utm_campaign=googlelistings&utm_content=website&utm_term=1349

Menu Photos

Order and Reservations

Order: Order online

smashburger.com

Photo Gallery

Related Web Results

Charlotte’s Best Burgers & Shakes | 4400 Randolph Rd.

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Smashburger Locations in Charlotte, NC

Find your nearest Smashburger location in Charlotte, NC. Get deliciously crafted burgers, milkshakes, & more. Available for delivery, dine-in, and takeout.

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Reviews

Stephanie McLain
Heyyyyy
I’m baaaack! Another review for your review…
This visit was on a Wednesday between 4 and 5 pm….shout out to Latia..!!
She was the young lady overseeing the shift
She was sweet … friendly and professional WHICH IS RARE OUT HERE IN THESE CUSTOMER SERVICE STREETS!!!
Thank you Latia!!! SMASHBURGER RANDOLPH ROAD, HOLD ON TO HER
AND Whoever was cooking today…! I ordered the Double classic and sweet potato waffle fries… Vicki ordered crispy Brussel sprouts and tots (my napoleon dynamite voice )

I frequently DoorDash from here …. GUYS…. This locatioN IS ALWAYS CONSISTENT IN FLAVOR AND QUALITY OF FOOD and CLEANLINESS….WHICH IS RARE IN THESE CUSTOMER SERVICE STREETS!!!
Shout out to the kitchen!!!

I was happy to have this experience today .

*Plenty of space for dining outdoors.
*Vegetarian options
*Kids eat free on wednesdays
*( can’t get better than that )
*11a-9pm 7 days a week

Thank you for reviewing my review!

ItsMeStef ‍♀️

Let’s Go eat!!!
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Jasmine
My husband and I tried Smashburger for the first time today and it was absolutely Amazing!! 10/10 would 100% recommend. It was delicious. And our host Latia was the sweetest. We didn’t know what to order and she was so patient and made the best recommendations. Perfect customer service! Thank you Latia!! You’re the best!! We plan to come back with our family next time. Best burger I have ever had and the smash fries are amazing!! Everything was seasoned and cooked so yummy!! Will be back soon!!
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Steele Dadkhah
the burgers and service here are solid in my experience, but i’m just posting this as a warning to anyone thinking about trying the mac and cheese. look at it, it’s an abomination. and even if it were appetizing it’s $6 for them to fill it up not even half way. no success in trying to get my money back.
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Anjelica Alarcon
First time here and 100% recommend this place. Al greeted me so enthusiastically and helped me choose the right burger based on my preferences. He also kept checking if everything’s good while I’m dining. Got the bacon cheese burger with grilled mushrooms&onions and chili cheese fries. A+ on it being well seasoned. Ended up getting a milkshake and Klohe very patiently helped me choose and described the flavors exactly. Got the cinnamon bread pudding and it did taste like Cinnamon Toast Crunch. Appreciate the whole team making my experience here very pleasant! Highly recommend!
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Jakhai R.
The food was amazing but the customer service was even better! Not too many fast food places I can say that for. Al & Jayden were great. They were super friendly, Charismatic, & attentive. I got the brisket burger & the Cinnamon bread pudding milkshake(which was too good to grab a picture for lol). We enjoyed our experience and will certainly be back again!
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Jordan Ciara
Al and khloe were amazing! The ambiance was great and the food was so tasteful! Had a great experience and Al and khloe were the highlight of our visit!

Update (DEC 8 2025): I am completely disgusted and frustrated that my burger was this undercooked. We arrived around 8:36pm and it’s clear that the people in the kitchen didn’t want to cook nor be there. First we had to get them to rewrap one of the burgers because it looked so sloppy with all the sauce all around the wrapper and it didn’t look pleasing. Then we arrive home, I get a few bites in, to then get to the center and see the burger was raw and undercooked. I am very frustrated and disappointed that I couldn’t eat my burger.
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Mee Me
9/27/25 5:04pm First time here the team was welcoming, atmosphere amazing. Stephanie & Meshala are so professional, they are holding the front end down! Serving & accommodating customers with a pleasant attitude, a welcoming spirit and no complaints. The team in the kitchen adjusting to the customer’s sudden changes of the orders with grace! Now this is what you can fast friendly food. Service better than Chic-Fil-A! I will be back.
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Daniela Chouloute
Happened to spot this place while driving in the area and I absolutely loved it. I got the double truffle mushroom burger and it was so good, the burger was cooked to perfection! The service was amazing, Al greeted us with a warm smile and great energy and helped us a lot throughout our entire dining experience . Totally coming back !!
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Nef Corea
Meshala showed great coustmer service. Greeted us with smile and interacted with my son and made him feel special it made his day. It’s hard to find good service like that now and days. I would most definitely come back again and recommend other to come by.
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Christopher Barcase
Smash Burger always has amazing food and the best staff!! This location is no exception is by far one of my favorites for a good quick bite. Not to mention Chloe is amazing! She definitely should be running the place!
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