

Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Nashville, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty dinner meal with families and friends. Chili’s offers a lively atmosphere with a bar area for unwinding and catching the game. Enjoy dine-in, takeout, delivery, or catering. Download the Chili’s App for rewards and free food!
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Address and Contact Information
Address: 2322 West End Ave, Nashville, TN 37203
Phone: (615) 327-1588
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Reviews
Instead of my usual Triple Dipper, I decided to try something different and ordered a burger. Unfortunately, it didn’t meet expectations at all. The burger was, frankly, awful. It wasn’t cooked properly and just tasted off. To make matters worse, my mozzarella sticks came out cold. Anyone who’s had mozzarella sticks knows they need to be hot and crispy, but these were far from that. I wasn’t happy with my meal, so I had to send the cheese sticks back, hoping for a fresh batch. Even when the new ones came out, they still weren’t great, and I couldn’t help but feel a little disappointed.
As if the food wasn’t bad enough, there was the issue of how we were treated. It seemed like the staff had some preconceived notions about us, simply because we were a group of teens. The vibe from the staff was skeptical, like they were expecting trouble or thinking we weren’t going to be responsible customers. But that wasn’t the case at all. We had money, we were well-behaved, and all we wanted was to have a nice meal and enjoy the time together. We dressed well, carried ourselves with respect, and didn’t cause any problems. But still, it felt like the staff was watching us, and it wasn’t comfortable.
Even when we were packing up to leave, there were three or four staff members lingering near our table, which was awkward. It felt like they were waiting for us to do something wrong, but we were just waiting for a friend’s phone to charge. We paid our bill and weren’t trying to cause any issues. It wasn’t horrible overall, but I really hate when assumptions are made based on appearances or age. It’s frustrating, especially when all we wanted was to have a nice meal without feeling judged.
David at the Chili’s on West End Avenue absolutely knocked it out of the park. Hands down one of the best server–bartender combos I’ve had in a long time. From the first pour to the last bite, the service was smooth, attentive, and genuinely welcoming—no rushed vibes, no missed beats.
The food? Flat-out delicious. Hot, fresh, and clearly made with care. The drinks? Dangerous in the best way—perfectly mixed and on point.
I’ll be honest: this used to be a Chili’s I avoided like bad traffic on a Friday afternoon. It was rough. Chaotic. Not it. But wow—what a turnaround. New staff, new energy, and it shows. This place has reinvented itself, and David is a huge reason why.
If you’re on the fence about coming back, hop off it. This Chili’s is back, and David is the kind of professional who makes you want to stay for “just one more.”