McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Jordan Greene
McDonalds Corp Make note, this location is not doing what there suppose to be doing, no one in the drive thru line pulled me up to spot #1 for 15 mins, then served spot #2 that came in after me, and this masterpiece is what I un wrapped to eat, are you kidding me. Will never come back, I hope something gets done here and employees get reprimanded.
Very Poor Experience.
Jordan CLE OH
… moreRomane Mendes
If you don’t want to work then don’t sign up for a job I walked into this location on what by McDonald’s standards is a slow night there were no lines, walked up to the register and Noone came to see I stood there for over five minutes while 4 staff members stood right there looking and laughing till they all went to the back one by one Noone even acknowledging my presence, I had to yell & ask if Noone was working the registers only then someone came to take my order, slavey been abolished Noone forcing yall to work, but hey idk why I expected different behavior from this hood location. To the location owner if you see this & want you business to flourish get better staff
… moreJason Lindsay Crockett
They refuse to sell ez dairy. They are not very courteous or polite. They are neglectful and arrogant. Serious Black Panther attitude problems…involving froot bats. They do not defer to customers much. Food quality is pretty good. You have to wait and wait.
… moreWilson Wen
No professionalism. Love to mind their own business while leave their customer waiting for the cup that they always forget to give you when serving your togo bag. And please use some detergent when cleaning your damn floor feels like engine oil got spill on it.
… moreAndrew W
Second time they didn’t include my sauce in a door dash purchase. Also no straw or napkins In the bag.
When I called the manager wasn’t interested in improving her staffs consistency. Instead, she yelled at me to come pick it up like it was my fault I didn’t get what I paid for.
… moreRas Gato
Came here twice in 2 days and my orders were askew each time, both having to do with the sweet tea. They got the 2 plain fish sandwiches correct, which has proven to be a feat at the 222nd street Micky Dee’s but on day 1 the tea was NOT sweet. On day 2, my sweet tea with NO ice, (that’s how I always order the tea), came with ice in it. When I told the young lady that I asked for NO ice, to my disbelief, she picked up an ice-scoop and actually scooped the ice out of the drink and gave it back to me, instead of just pouring me another one..! Whatever happened to customer service?
… moreKyle Musat
Manger refused to open the dining room with a “cashier” but magically if you placed a mobile order you were fine, could even pay in line I witnessed! As I sat waiting for my mobile order which then made me late to my doctor’s appointment because they refused to open rhe dining nor say “hey if you order online we can take care of you!” Manager didn’t really seem like he even wanted to be there because it took asking WHEN the dining room opened, twice mind you, did he finally divulge the absentee cashier…. which shouldnt matter, cause theres a manager to take orders…. or someone since they were doing drive ups
… moreX.o. O.x (GG)
The girl at the drive-through was courteous when there was ice cream equipment failure and offered substitution or refund. I opted for substitution. She offered drink selections, I chose O.J. That dispenser, too, wasn’t working as well given two attempts. She then offered lemonade. I admired her patience. We were missing a large no ice Coke from our mobile order and did not get a paper receipt. The order had already been removed from the overhead monitor. She looked resolute and provided the missing drink. When life gives you lemons, make lemonade! She deserves positive recognition ⭐.
… moreSamantha B
I wish I could rate 0 stars, we waited at the drive thru speaker extremely too long to give our order and was never helped. Then we pulled around to speak to the person in the window, we never made it to the window due to other waiting customers. The employees were all outside the building, no one was inside working. Absolutely pitiful and unprofessional.
… moreLinus Birthington
Shame on me for giving this store a second chance. Had to contact McDonald’s customer service because they canceled my order. I placed through the mobile app instead of ringing it out and processing it in the computer, then accuse me of canceling it, then accuse me of lying when I showed them that it was charged to my bank account. Had to contact McDonald’s support in order to get help. and I’m Not even complaining about the fact, I had to wait 20 minutes just to find out they canceled my order
Follow up; apparently this incompetency does not have to do with justice McDonald’s apparently all cross the board because McDonald’s told me to report it to their website Which I did and then they said they couldn’t help me, even though they were the ones who asked to report it and the store said they couldn’t do anything complete waste of time And a company that used to be somewhat respect
… more