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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 121 N Tyndall Pkwy, Panama City, FL 32404
Phone: (850) 785-8097
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Brian Flowers
Worse McDonald’s in the county and unfortunately the only one by my house. We went for lunch yesterday at 2pm restaurant was nasty tables were dirty, i was the first one in the lobby followed by several others a few minutes later. Ordered my food waited around 30 minutes to receive most of my food all of which was cold fries were cold and soggy as they usually are at this location i waited another 15 on a large fry, which also came out cold. Go figure waiting this long for cold food. my son is allergic to onions so i ordered his cheeseburger plain as i always do. Needless to say they were more than happy to smother his burger in onion. Waited at the counter while the manager and most employees ignored me. Finally when an employee asked me what i needed I told her the situation and she told the manager. Now im waiting aprox 10+ minutes for them to remake the burger several other customers had issues with their food and their complaints were also ignored by management. By the time i received the burger everyone else was done with their food so i told my son he can eat his burger.at home or along the way. When he opens his burger to check for onions i noticed not only is their still onions on his burger but you can see where they scrapped the majority of them off this is absolutely disgusting with a complete disregard to a child’s health. The manager here needs to be retrained on customer service, and food quality or let go!
… moreChelsie Ortiz
We know that when we go to this McDonalds, the order will be wrong 100% of the time. Usually its a mild inconvenience and we just ask for the missing items. It’s the closest one to us by about 20 minutes, and usually the staff are at least nice.
Our experience this evening was atrocious. We ordered on the app, went to the drive thru, were asked to pull up, where we proceeded to wait 30min before being given the entirely wrong order. My husband went inside to have it corrected, where he had to wait even longer. The corrected food was also missing items. We had to wait for the missing items to be made, and by the time that was corrected, our other food was cold. The staff this evening were dismissive, unapologetic, and offered no further solutions to their mistakes, the wait time, or the cold food.
It’s been six months since we moved here and I haven’t left a review yet, but after this I had to say something.
… moreOur experience this evening was atrocious. We ordered on the app, went to the drive thru, were asked to pull up, where we proceeded to wait 30min before being given the entirely wrong order. My husband went inside to have it corrected, where he had to wait even longer. The corrected food was also missing items. We had to wait for the missing items to be made, and by the time that was corrected, our other food was cold. The staff this evening were dismissive, unapologetic, and offered no further solutions to their mistakes, the wait time, or the cold food.
It’s been six months since we moved here and I haven’t left a review yet, but after this I had to say something.
Lisa Young
I’m rating as a delivery service so I can’t rate the food except to say I’ve witnessed many customers coming back in because the order was incorrect.
This store is consistently late. I’ve had typically 10+ minute waits and as high as 20 minutes. Yesterday, I waited almost 15 minutes for 2 cookies and an iced coffee. The lobby was empty aside from one other driver and the drive thru wasn’t extremely busy. The staff ( there were at least 6 people working) practically ignored me without asking me what I needed.
On more than one occasion, I’ve seen food orders that are hours old just sitting untouched and I can only assume it’s because of the ridiculous wait times. I myself had to leave and unassign my order once because I had someone else’s order waiting to be delivered. That put a bad mark on my delivery rating. I don’t accept orders for this location unless it’s too good to pass up, then I pray.
I hate leaving unfavorable reviews. I’ve worked in the food industry for 3 decades. I’ve been on both sides of the counter and I know fast food is hard and hectic. However, when the service is so unfriendly and consistently bad, that points to poor management.
UPDATE: I have to give credit where credit is due. Since posting this, I have seen tremendous change for the better! Keep up the great work!
… moreThis store is consistently late. I’ve had typically 10+ minute waits and as high as 20 minutes. Yesterday, I waited almost 15 minutes for 2 cookies and an iced coffee. The lobby was empty aside from one other driver and the drive thru wasn’t extremely busy. The staff ( there were at least 6 people working) practically ignored me without asking me what I needed.
On more than one occasion, I’ve seen food orders that are hours old just sitting untouched and I can only assume it’s because of the ridiculous wait times. I myself had to leave and unassign my order once because I had someone else’s order waiting to be delivered. That put a bad mark on my delivery rating. I don’t accept orders for this location unless it’s too good to pass up, then I pray.
I hate leaving unfavorable reviews. I’ve worked in the food industry for 3 decades. I’ve been on both sides of the counter and I know fast food is hard and hectic. However, when the service is so unfriendly and consistently bad, that points to poor management.
UPDATE: I have to give credit where credit is due. Since posting this, I have seen tremendous change for the better! Keep up the great work!
Christina Gibson
Want bugs with your fries?! I am also contacting corporate. No only was my order messed up but came with a bug in my kids fries
… moreJohn Burton
Got a deal, two sausage egg cheese muffins for $5. Not bad in this economy. to McD’s
… moresadies d
This is a very common issue I have when ordering from this location and every time I tell them they keep forgetting the actual beef patty on the burger they are in disbelief. I should have checked before leaving. When it happens they only remake the burger but nothing extra for the inconvenience of having to waste more gas and my time to come back and wait for them to make another causing the rest of my food to sit and get cold. The lady that usually makes my coffee is the only one I know is a great worker and will add items for inconvenience
… moreB-Quiet Media (BQuiet Media)
Service was extremely slow for fastfood. They had a double line but only one person taking orders. We sat in line for 22 minutes, and we notice that some people got out of the line and pulled off. Also, I ordered 2 breakfast combos and only received 1 napkin for 2 people. No stirrers for our coffee.
… moreAshley Knowles
Everything about this trip to McDonald’s was terrible from the food to the service we received. The woman at the window was real short with us and kept on walking away from the window ignoring our questions. The food was terrible I ordered a cheeseburger and I couldn’t even eat it because they just threw the condiments on there so sloppy and thick. Hands down the worst experience I’ve had at McDonald’s yet. And that’s a bummer because I love McDonald’s.
… moreWilliam Stewart
So stopped by here to try to get two quarter pounder meals. Got through the drive-thru food was ordered food was paid for. After the food was paid for they asked us to please move forward because they needed to service other people. So we did. 30 minutes later decided to go in the store and ask why was I not receiving my food. People in the Drive-Thru were readily receiving food and leaving so whenever I walked in I was told that they had given our food to someone else, so they had to make a new order for us. Long story short I thought it was very rude that they didn’t relay that to us, so I just asked for a full refund.
… moreItz Shauna
I used to love McDonald’s on Tyndall Parkway until they hired a new staff I’m assuming, because every time I order online or I go through the drive-through something is missing this is my sixth time going through the drive-through and my order has been messed up and I’m gonna have pictures this time to show, because I am absolutely positively 100% tired of this non-consistent and non-caring staff.
I just had a manager called me today saying she was going to straighten this out. The minute they saw my mobile order come through it should’ve been taken care of.
Enough is enough! people are spending their hard earned money and we are supposed to get good quality service and food.
You guys need to take more care and precaution when you are handling people food!
… moreI just had a manager called me today saying she was going to straighten this out. The minute they saw my mobile order come through it should’ve been taken care of.
Enough is enough! people are spending their hard earned money and we are supposed to get good quality service and food.
You guys need to take more care and precaution when you are handling people food!