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At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Amarillo Red Lobster.
Address and Contact Information
Address: 3311 W Interstate Hwy 40, Amarillo, TX 79109
Phone: (806) 353-9596
Website: https://www.redlobster.com/seafood-restaurants/locations/tx/amarillo/3311-i-40-w
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Red Lobster Amarillo, TX
Red Lobster Amarillo, TX. 3311 I-40 W Amarillo, TX 79109. Get directions · Find a different Red Lobster. Contact Us. (806) 353-9596Order …
Red Lobster Locations in Amarillo, TX.
We’re cooking up the best seafood in your state with passion and expertise at your local Red Lobster. See hours and get driving directions.
Red Lobster | Amarillo TX – Facebook
We’re open and ready to celebrate with you! ❤️ Dine-in, pick up your favorites To Go or order delivery today. No photo description available.
Reviews
Mark Allen
November 6th 2025,
My family went to red lobster in Amarillo, Tx.
Upon walking into the establishment, there was a young lady wearing a bright grinch sweater as the hostess. She looked as if she was ill and definitely should not have been at work.
We were seated promptly as there were only a few customers inside at 5:20 pm on a Thursday.
All signs were telling me to turn around and walk out, but we didn’t.
We were seated in a booth where high traffic waiters and waitresses were just talking to each other about this and that trying to make the time go by because of the lack of business.
There was no air flow. No Air Conditioning. No fans.
Our waitress Kaykay, interesting name. She was training a new hire, a young man. I didn’t catch his name.
We ordered our food. I feel as if it came too swiftly. I didn’t think anything of it. We had two boils. A crab boil and a shrimp boil.
When you open your bag from the boil it’s supposed to be visually hot. It was not.
I started to eat my shrimp boil, and noticed that some of the shrimp were still raw. Refer to photos.
The trainee was doing his job and asked if everything was okay. It was not. I quickly lost my appetite. I asked to speak to the manager “Patrick”. The trainee quickly went over to his trainer Kaykay and told her what transpired.
Kaykay came to the booth and like a well seasoned waitress asked what she could do to resolve the issue. She took care of the issue.
However, I still needed to talk to “Patrick”.
They left the booth to go get the manager, and about 4 minutes later come back to the booth stating that he is in a conference call and won’t be done with for another hour.
This review would have been a lot different if Mr “Patrick” would have came and talked with me for 5 minutes.
Kaykay thank you for taking care of what “Patrick” should have.
I will not be returning. I do not recommend this establishment to anyone.
… moreMy family went to red lobster in Amarillo, Tx.
Upon walking into the establishment, there was a young lady wearing a bright grinch sweater as the hostess. She looked as if she was ill and definitely should not have been at work.
We were seated promptly as there were only a few customers inside at 5:20 pm on a Thursday.
All signs were telling me to turn around and walk out, but we didn’t.
We were seated in a booth where high traffic waiters and waitresses were just talking to each other about this and that trying to make the time go by because of the lack of business.
There was no air flow. No Air Conditioning. No fans.
Our waitress Kaykay, interesting name. She was training a new hire, a young man. I didn’t catch his name.
We ordered our food. I feel as if it came too swiftly. I didn’t think anything of it. We had two boils. A crab boil and a shrimp boil.
When you open your bag from the boil it’s supposed to be visually hot. It was not.
I started to eat my shrimp boil, and noticed that some of the shrimp were still raw. Refer to photos.
The trainee was doing his job and asked if everything was okay. It was not. I quickly lost my appetite. I asked to speak to the manager “Patrick”. The trainee quickly went over to his trainer Kaykay and told her what transpired.
Kaykay came to the booth and like a well seasoned waitress asked what she could do to resolve the issue. She took care of the issue.
However, I still needed to talk to “Patrick”.
They left the booth to go get the manager, and about 4 minutes later come back to the booth stating that he is in a conference call and won’t be done with for another hour.
This review would have been a lot different if Mr “Patrick” would have came and talked with me for 5 minutes.
Kaykay thank you for taking care of what “Patrick” should have.
I will not be returning. I do not recommend this establishment to anyone.
Brooke Davis
I don’t know where to start. I guess I’ll start with dirty silver ware, cold inedible cheddar biscuits, a flat beer and over 20 minutes of no service. Three tables around us had people literally get up and leave form lack of service and food. I don’t know where the problem lies but when you can’t even give someone a glass of water while they wait, you’re in trouble.
I can clearly see why Red Lobster is failing. It use to be a go to place for me and my family but never again. When I discussed the issues with my server, it was excuse after excuse. There is no excuse for this service, food (or lack of food) that causes table after table to leave.
I won’t be back and that’s too bad.
Hello,
If you are reading this, I received a response from the management of the Red Lobster here in Amarillo. They wanted me to respond to them privately. The answer to that is “no”. Your service, cleanliness, food management, bar service were absolutely horrible and everyone who thinks about eating there needs to think twice.
If you want a positive review do something that is positive. There is not one thing that I can think of about your establishment that is redeeming. Shame on you for not taking this review where it should be…in public so that you don’t dare to continue your absolutely horrible service, cleanliness, your shabby and dingy restaurant (Clean and repair the furniture and carpeting)! Also, stop telling people it is others departments in your establishments fault that things are going wrong. The server we had proceeded to bad mouth the kitchen and the bar repeatedly and took no ownership for their areas of lacking service and the customer experience.
It has been nearly a week since I went there and this experience is one of my worst ever!
… moreI can clearly see why Red Lobster is failing. It use to be a go to place for me and my family but never again. When I discussed the issues with my server, it was excuse after excuse. There is no excuse for this service, food (or lack of food) that causes table after table to leave.
I won’t be back and that’s too bad.
Hello,
If you are reading this, I received a response from the management of the Red Lobster here in Amarillo. They wanted me to respond to them privately. The answer to that is “no”. Your service, cleanliness, food management, bar service were absolutely horrible and everyone who thinks about eating there needs to think twice.
If you want a positive review do something that is positive. There is not one thing that I can think of about your establishment that is redeeming. Shame on you for not taking this review where it should be…in public so that you don’t dare to continue your absolutely horrible service, cleanliness, your shabby and dingy restaurant (Clean and repair the furniture and carpeting)! Also, stop telling people it is others departments in your establishments fault that things are going wrong. The server we had proceeded to bad mouth the kitchen and the bar repeatedly and took no ownership for their areas of lacking service and the customer experience.
It has been nearly a week since I went there and this experience is one of my worst ever!
Allen Ko
If you want Cheddar bay biscuits with your meal, don’t come here. Last time they were “Having to make them fresh” and this time they were out completely. They didn’t bother mentioning it either until our food came out and I asked if we could have some with our meal. Won’t be coming back, if you can’t provide one of the things your restaurant is most known for you don’t deserve business.
… moreMichele Goode
Emily was our waitress and made sure we were taken care of. Had the steak Oscar and it was delicious! Definitely would recommend this red lobster.
… morePatricia Guerrero
My husband and I came here on a whim and good thing we did. We are so satisfied with our meals, both of us got the ultimate feast. We got to choose our own proteins. The crab was so perfectly cooked the meat just slid right out of the shell. Our server Micah was really sweet and awesome. She was very attentive and wonderful. I recommend coming here. 10 out of 10 would eat here again.
… moreOluseun Fajimolu
This was my second time visiting this location and I have absolutely no complaints. The food is GOOD, the portions are great, and the service is wonderful! The first time I went, Bethany took my order and she took very good care of me while I waited for my food to be ready. The second time I went, all the staff were so kind. They will be seeing me very often. They restored my former love for Red Lobster.
… moreNicu Costa
Micah D. Did such an amazing job as my server! I had a great experience and she attended to our every need , we didn’t want for anything while we ate! She did great !
… moreJennifer Striley
Lupe is amazing! She stayed on top of keeping drinks refilled we never once had to ask! She recommended the lime vinegaret dressing which I loved the foodwas delicious! Her smile and personality are just great. We will definitely be back to see her.
… moreO M
Food was good. Service was not the best. Were seated by the hostess in a mostly empty restaurant and were not greeted or even acknowledged by a server for 25 minutes. Even though many walked past our table. I finally stood up and asked if we were going to be helped and after another 10 minutes a server came. We aren’t impatient people but the fact that not even an acknowledgment or someone telling us they will be with us in a few minutes, after 25 minutes was a bit disappointing.
… moreAmador Villasenor
Had two very expensive plates (bill was 105 with tip), both plates came out with cold food and It was a long wait to get our food Asked to have them heated up, so they took them to the back and brought them back only lukewarm; very disappointing. Although the waitress was very nice we did not see her but one other time after the meal, to bring us the ticket (did I mention I had to get up and find someone to tell about the cold food and the manager to them back to attempt to heat the plates up) another waitress did notice that ours was lack luster in service so she asked if she could fill our drinks but by that time we were ready for the bill to get up and out of there. We eat there often so this was so crazy off and was so bad we have most likely been soured for a long time. They didn’t even try to make it right. Again so disappointed overall. Will take my business elsewhere and do what customers can do which is let others know.
… more