Wayback Burgers

  3.9 – 875 reviews   • Hamburger restaurant

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Made-to-order burgers & milkshakes fill out the menu at this quick-serve chain with retro decor.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wayback Burgers 29445

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order.waybackburgers.com

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Summerville – Wayback Burgers

Visit your local Wayback Burgers restaurants at 618 Bacons Bridge Road, Space #618, Building B, Summerville, SC 29485 for American made, finely crafted: …

Locations – Wayback Burgers

We have stores in almost every state, as well as international locations. Take a look at all our locations and find one close to you.

Wayback Burgers – Home

Wayback Burgers is about serving delicious and fresh, hand-made burgers, hand-dipped milkshakes, and delicious sides.

Reviews

Jacob Thomle
Well this place has been going down hill for a while. Unfortunately because of their location though they don’t really have to care about their service or food quality.

Last 3 times I’ve been here the experience was less than pleasant.

2 trips ago the order was wrong, and the burgers were cold.

Last trip took almost 45 minutes and the staff made it seem like I was an inconvenience to them because they were 40 minutes from closing. Lady at the front desk after finally acknowledging me was snappy and rude. The milkshake was about as thick as chocolate milk.

Now this last trip was the icing on the cake to make sure I don’t return. Ordered ahead, waited for about 5 minutes before someone finally came out from the kitchen to assist carrying his phone still texting. Got my food, checked it saw no sauce was added even though it was on the receipt for order, asked for the drinks and had to wait for some more lemonade to be made. Started to eat and found the onion rings were soggy, the burgers were either poorly assembled or wrapped as they were falling apart and had more cheese on the wrapper than the burger did.

This place is not worth the money they charge.

This place needs some good management in it and soon. The staff need to actually do their job and not sit around on phones. They should also probably hire a janitor as well.
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Kyle Buskey
If you have 30-45 minutes to kill this place is perfect for you. Because that’s about how long it will take for you to get your food. It’s awful. If you happen I get lucky it won’t be as long and the burgers are decent. Employees are generally clueless about any corporate advertisements or how the app/online features work.

Lunch on a weekend, decided to visit a year later. Just as slow, ordered online in advance arrived at the estimated time and waited for an additional 10 minutes in store. Store front was dirty with sticky floors. Fried food is good though… hard to screw up I guess…

Final visit, luckily their burger and onion rings taste good, I spent 30 minutes in the lobby after online ordering ahead. Place is oddly quiet and no one was out front for about 25 of those 30 minutes. Floor still dirty and it looks like none has clean d adequately in years. Ownership should really take a better look.the picture is what the register looks like even with customers waiting.
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Nesha V. Frazier
We went for a Sat dinner, small kids. Somewhat slow considering very few ppl inside. It’s a bit uncared for as far as upkeep. Toilet paper rolls were empty with TP on top of toilet. Paper towel holders were empty for quite a few tables around us and we had to find it. The toilet seats were covered in urine (my 5yo has to put her hands on the seats still so I had to help). I think they were busy and not enough staff to help out.

Food wise my husband and son ordered burgers. Thought they were pretty good. I had a Ceasar salad and it was maybe 2 outta 5. The croutons were super good. But the fork was too flimsy to break thru them. Dressing was gross. Reminded me a bit of that fruit dressing you get from Hibachi restaurant. Not my preference. I added grilled chicken and that reminded me of grilled shitake mushrooms, texture wise.

My husband said that’s what I get for ordering a salad at a burger place. So I’d recommend getting the burgers there.
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Paul Knipe
Good food. A little pricey, but tasty. Quick service, friendly staff. Very good milk shakes.
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Bre
My friend and I decided to get a milkshake, and they were fast yes. But the place needed to be cleaned. In our milkshake there was a hair IN the shake. This was not my hair or my friends hair, we are both bleach blonde. The floor was sticky and the trash was not taken out. They grabbed the metal cup out of a drawl with many different things. The cup looked gross and looked like it had leftover shake in it. The milk was in this coke fridge and the fridge looked moldy. After he grabed a spoon off the counter and scooped the milkshake into the cup. The outside also looked abandoned. I am willing to change my review if the mistake is resolved.
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Stephen Combs
First visit to WayBack burgers. Most excellent. The Classic Burger was great. The fries and onion rings hot and delicious. Highly recommend.
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Bradley Cole
Honestly thought the place was closed after first driving by…..building and landscaping need some work. The inside didn’t look much better.
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Laura McNeely
First time being here.. Very good burgers.. Also great customer service..
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Dillon Thies
Just shockingly slow. Owner must not be very involved because staff show a complete indifference towards working and communicating with customers. Cannot overstate how bad the experience is. Currently 30 minutes into waiting on a pickup order that was supposed to be ready before I arrived and there are many others waiting as well so I know it’s not just a mixup on my order

Update: the food is not anywhere close enough to warrant a 30 minute wait. Like I said before it’s clear that the ownership is not involved in this restaurant. Employees attitude and work ethic was embarrassing. It was excruciating to wait in the dining room watching the employees doing little to nothing, moving at a pace that would frustrate a snail when they do, and not even acknowledging customers that came in to order or pickup food. Also during the half hour I spent waiting I got a good chance to look around the dining room and it appears that cleaning is not really a pressing issue for employees. Possibly the worst experience I have ever had at a restaurant/customer service oriented business. I honestly have no clue how this place is still open with the level of service and food quality being so poor, the only thing I can think is that it’s proximity to the navy base has propped up this terrible business.

The best way to sum it up is that I don’t think I would even return to Wayback burgers if everything was going to be free. Please please spend your money elsewhere and save yourself the time.
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Robert Reed
When I got there I was hesitant because it wasn’t very busy. Just one group of 3 at a table. My daughters and I ordered from a very nice young lady. Food took about 10 minutes, because it was cooked fresh. Food was delivered to our table and it was really good. Fries good, burgers were perfectly cooked and excellent. I’ll definitely go again.
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