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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Address and Contact Information
Address: 9550 Natural Bridge Rd, St. Louis, MO 63134
Phone: (314) 427-3277
Website: https://www.steaknshake.com/locations/mo-st-louis-natural-bridge/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Lani T
I put 5 on the atmosphere bc I went through the drive through but it was clean outside. I do want to say the service was lovely and they really made my food just awesome. Everything was great and they didnt skimp out on the chili and cheese for the chili cheese fries. And my shake was perfect and they put an extra dollop of peanut butter on top for me. It was so good. It was overall a wonderful experience.
… moreMatt Sturdivant
I ask for a Frisco a melt with an extra patty, tomatoes and grilled onions. This is what I got. There is zero sauce on this sandwich, poorly put together and dry. This is was not good at all.
… moreBitbelt dot Com
For fast food it feels more like an old school diner we used to eat at in the olden days
I don’t do a bunch of fast food but wanted to try out the tallow fries.
To be 100% honest I could not tell a difference.
The major difference was only the way my mind could explain it. The feeling you get after eating a Big Mac…. It’s great and tastes perfect but then you have that guilty odd feeling having no clue what you just ate that was created by a team of scientists.
The steak and shake burger is just simply a real burger. Tastes great. Bacon is fried crisp and it was not just thrown together to get an order out.
The size is not huge but they have burgers priced at $5 which can’t be beat.
Overall very satisfying and and great experience.
For a fast food diner the cook and staff all made sure I was doing well thru out my meal. You won’t get that personal treatment at any other chain.
Overall experience was above expectations. Definitely putting this chain high on my list for a quick meal
… moreI don’t do a bunch of fast food but wanted to try out the tallow fries.
To be 100% honest I could not tell a difference.
The major difference was only the way my mind could explain it. The feeling you get after eating a Big Mac…. It’s great and tastes perfect but then you have that guilty odd feeling having no clue what you just ate that was created by a team of scientists.
The steak and shake burger is just simply a real burger. Tastes great. Bacon is fried crisp and it was not just thrown together to get an order out.
The size is not huge but they have burgers priced at $5 which can’t be beat.
Overall very satisfying and and great experience.
For a fast food diner the cook and staff all made sure I was doing well thru out my meal. You won’t get that personal treatment at any other chain.
Overall experience was above expectations. Definitely putting this chain high on my list for a quick meal
Taylor Bohannan
As per usual – when you upsize your fries at a burger place – they charge you extra and give you the same amount.
I opened my burger to find 2 noodles as well. Either the employees are extremely lazy or the owner is extremely cheap.
You do not get what you pay for here.
… moreI opened my burger to find 2 noodles as well. Either the employees are extremely lazy or the owner is extremely cheap.
You do not get what you pay for here.
Ryan Davis
After a long day at work.. just wanted a burger and fries.. Sat at your drive through window for 5 minutes.. no response.
I can see why you continue to fail
I’m one of many btw- word of mouth spreads faster than advertised in stl
… moreI can see why you continue to fail
I’m one of many btw- word of mouth spreads faster than advertised in stl
Richard Torbett
Ordering at this restaurant is automated at kiosks. You don’t speak to any employees at all but the kiosk is programmed to ask for a tip. Steak n Shake should take the savings from not paying cashiers to pay the cook staff enough to not need tips.
… moreKeyven Dancy
DONT ORDER ONLINE! Quite disappointed with the service we received tonight. Wife and I placed an order online @8:50pm for 2 burgers fries and shakes. Walked across the street and sat down in the dining room to wait for our order before 9pm. Sat and watched guests come in and order food on their POS systems and even saw an employee assist an elderly couple with their order.
As we waited at the cleanest table we could find I watched as the person in a red Nike shirt which I assume was the manager making the burgers constantly wiping his head with the backside of his hands while holding the spatula he was using to flip burgers with. His work station was filthy and could see him physically trying not to slip because of the grease at his feet.
After 35 minutes of our name not being called and multiple people recieving their food before us though they had ordered in store after we arrived I walked up to the counter to ask about our order. One employee walked up and asked what we needed I showed her our order and she walked away. The person in the red shirt then turned and asked what we were waiting for I calmly responded that we had been waiting for 30 minutes (actually 45) at this point to which he angrily responded we’ve been calling your name. I laughed and stated that’s funny because I’ve been here and neither of us have heard our name. No “sorry about that” just “well you should have been listening. We’ve called your name multiple times.”
By the time we received the food it was now old and the shakes had to be remade because they had been sent out with a door dash driver.
100% will never recommend this location due to the lack of customer service. The restaurant was disgusting and food was being sent out incorrectly.
… moreAs we waited at the cleanest table we could find I watched as the person in a red Nike shirt which I assume was the manager making the burgers constantly wiping his head with the backside of his hands while holding the spatula he was using to flip burgers with. His work station was filthy and could see him physically trying not to slip because of the grease at his feet.
After 35 minutes of our name not being called and multiple people recieving their food before us though they had ordered in store after we arrived I walked up to the counter to ask about our order. One employee walked up and asked what we needed I showed her our order and she walked away. The person in the red shirt then turned and asked what we were waiting for I calmly responded that we had been waiting for 30 minutes (actually 45) at this point to which he angrily responded we’ve been calling your name. I laughed and stated that’s funny because I’ve been here and neither of us have heard our name. No “sorry about that” just “well you should have been listening. We’ve called your name multiple times.”
By the time we received the food it was now old and the shakes had to be remade because they had been sent out with a door dash driver.
100% will never recommend this location due to the lack of customer service. The restaurant was disgusting and food was being sent out incorrectly.
Savanna Jay
Best Steak ‘n Shake in the area! The lady at the window is always friendly and keeps the place running efficiently.
… moreRookie Blanchard
The burger was cold. You can tell it was precooked and they just slapped some cheese on it. I ordered an extra fry with the meal, got the extra, but not the one that came with the meal. It wasn’t busy, so there was no excuse. This was a good location, but this is the second time this has happened, so I’m done wasting money with them.
… moreHayley Culley
This is what Chocolate Chip Cookie Dough, OREO® Cookies ‘n Cream, and Reese’s® Chocolate Peanut Butter shakes look like here! I had no idea any of those flavors would be pink! They all almost look like plain vanilla, chocolate, and strawberry shakes! I’ve been wrong before though! I absolutely cannot wait to dig into these half empty cups and not taste a single thing I paid for.
I’m assuming the whipped cream, cherries, and cookie bits are at the bottom! Definitely order from here if you want to pay extra for non-classic shakes, and get exactly that! I
I know the employees worked hard to get my order correct, and took pride in doing so. I love being surprised by getting what the workers feel like making instead of what I paid to receive. Miraculous work guys!
… moreI’m assuming the whipped cream, cherries, and cookie bits are at the bottom! Definitely order from here if you want to pay extra for non-classic shakes, and get exactly that! I
I know the employees worked hard to get my order correct, and took pride in doing so. I love being surprised by getting what the workers feel like making instead of what I paid to receive. Miraculous work guys!