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✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery
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Address and Contact Information
Address: 1901 Madison Ave Suite 120, Mankato, MN 56001
Phone: (507) 554-7007
Website: https://www.dominos.com/
Order and Reservations
Order: Order online
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Reviews
sean julian
This place literally never screws up your order. Literally never. Best pizza chain if you ask me. Incredibly fair prices.
… moreJeremy S
Unfathomable Delivery Failure, Abysmal Customer Service, and Harassment
On Saturday, July 26th, I placed a delivery order around 8:30 PM, needing delivery after a long day, which was confirmed with a kind representative. I arrived home promptly at 8:20 PM and waited outside, expecting my order.
After waiting until 8:50 PM with no delivery, I called the store. To my dismay, I was informed that the order, which I had already prepaid for, including a tip, was marked as “delivered.” I immediately clarified that neither I nor my wife had received any food, making it clear the pizza was delivered to the wrong address.
What transpired next was an absolute shock. When I politely asked if the order could be remade and redelivered, explaining I was willing to wait longer, the representative became dismissive, stating, “There’s nothing I can do for you.” He then incredibly claimed the pizza was delivered to “kids on a bike,” which I immediately corrected, stating it was just my wife and I. When I then asked to speak to a manager, he abruptly hung up on me.
I immediately called back, only to find my phone number had been blocked. I tried calling two more times, receiving the same treatment. After a brief pause, I called again. This time, he answered, only to accuse me, stating, “You are harassing us and I will call the police. You’re not getting any pizza tonight.”
This entire experience was beyond appalling. Not only did my prepaid meal never arrive due to a clear delivery error, but the subsequent “customer service” was a profound dereliction of duty. To be falsely accused, dismissed, hung up on, have my number blocked, and then be threatened with police action for simply trying to receive a prepaid order is completely unacceptable. This reflects an utterly unacceptable standard of customer interaction and a shocking disregard for basic decency and problem resolution. I urge Domino’s corporate to launch an immediate investigation into this establishment and the individual responsible for such egregious behavior.
… moreOn Saturday, July 26th, I placed a delivery order around 8:30 PM, needing delivery after a long day, which was confirmed with a kind representative. I arrived home promptly at 8:20 PM and waited outside, expecting my order.
After waiting until 8:50 PM with no delivery, I called the store. To my dismay, I was informed that the order, which I had already prepaid for, including a tip, was marked as “delivered.” I immediately clarified that neither I nor my wife had received any food, making it clear the pizza was delivered to the wrong address.
What transpired next was an absolute shock. When I politely asked if the order could be remade and redelivered, explaining I was willing to wait longer, the representative became dismissive, stating, “There’s nothing I can do for you.” He then incredibly claimed the pizza was delivered to “kids on a bike,” which I immediately corrected, stating it was just my wife and I. When I then asked to speak to a manager, he abruptly hung up on me.
I immediately called back, only to find my phone number had been blocked. I tried calling two more times, receiving the same treatment. After a brief pause, I called again. This time, he answered, only to accuse me, stating, “You are harassing us and I will call the police. You’re not getting any pizza tonight.”
This entire experience was beyond appalling. Not only did my prepaid meal never arrive due to a clear delivery error, but the subsequent “customer service” was a profound dereliction of duty. To be falsely accused, dismissed, hung up on, have my number blocked, and then be threatened with police action for simply trying to receive a prepaid order is completely unacceptable. This reflects an utterly unacceptable standard of customer interaction and a shocking disregard for basic decency and problem resolution. I urge Domino’s corporate to launch an immediate investigation into this establishment and the individual responsible for such egregious behavior.
Dustin Nicholas
Not Only was this the fastest delivery I’ve had from a Dominos Or ANY pizza delivery but the Pizzas were… Perfect. And… my delivery guy followed my simple delivery instructions which isn’t always as easy it seems.. couldn’t be More pleased with my purchase tonight at this Specific location than I was. Thanks u guys !!
… moreConnor Rolfes
Great food and great workers, delivery is also super fast every time
… moreTasha H
I love this new location! Service has always been excellent and quick.
… moreNikki Morris
These pizzas never disappoint! The crew is great! We hit them up at least once a week! Thanks everyone at the Madison Ave Location! You’re Rockstars!
… moreJames LaFond
Domino’s (overall) is pretty good! When I’ve had their pizza, it was always good and decently priced. The gluten-free pizza is a favorite.
… morexx x
Never had issues with Dominos before in Mankato. Ordered take out today from Madison place and pasta bowl is less than half of its normal size and weight. Delivery option was not available for any time slot
… moreMichael Hultman
I’m not sure who manages this store but they gotta figure out their staffing issues. It’s not fair to the 2 employees that are working there at a time to handle +10 orders. They’re frustrated and you’re not going to be able to keep people working there unless you staff correctly and it’s wrong that they have to suffer through customer complaints and constant orders while management is not there helping.
Everytime I’ve gone there, there’s been one or two employees working and it takes forever and it’s not the employees fault. I would quit if I were them.
… moreEverytime I’ve gone there, there’s been one or two employees working and it takes forever and it’s not the employees fault. I would quit if I were them.
Joseph Fitzhugh
Ordered delivery to the ta and me and the wife have came to the decision that is probably the best dominos we’ve ordered when on the road any time we’re back in the area you guys have definitely earned our business and our delivery driver is the true winner he found our truck very easily and hopefully when I order again I can have him because of how well he followed the instructions
… more