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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: ORD Terminal 5, Concourse M, Chicago, IL 60666
Phone: (773) 894-3432
Website: https://www.mcdonalds.com/us/en-us/location/il/chicago/ohare-airport-terminal-5-arrivals/12785.html
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Reviews
Sweat Less Travel
The McDonald’s inside O’Hare’s international terminal is almost always busy, but the operation runs efficiently. Even with the constant flow of travelers, the line moves quickly and orders come out fast.
There are usually a few tables available where you can sit and watch the steady rhythm of international arrivals—or grab a quick bite before your flight.
And, as expected with McDonald’s, the food is exactly what you think it will be: familiar, consistent, and reliable no matter where you are in the world.
… moreThere are usually a few tables available where you can sit and watch the steady rhythm of international arrivals—or grab a quick bite before your flight.
And, as expected with McDonald’s, the food is exactly what you think it will be: familiar, consistent, and reliable no matter where you are in the world.
Philip P.
Typical McDonald’s experience. You can’t login with your app here and they do not have deals!
You better watch and check your food because they will get it wrong the first time and the staff members wear her nets, but they don’t seem to understand that they have to wash hands after scratching their hair and dealing with other parts of the body when preparing food.
… moreYou better watch and check your food because they will get it wrong the first time and the staff members wear her nets, but they don’t seem to understand that they have to wash hands after scratching their hair and dealing with other parts of the body when preparing food.
Master Ram
This is really a very good place for one who travels and didn’t eat anything this is best place people are very good. They respect the customers. They are plenty of sitting place where you can eat peacefully with family and kids.
… moreWesley Renes
A fine McDonald’s for a quick bite while traveling. The food is what you expect from McDonald’s and is prepared well.
There aren’t a lot of seats available, which can be a downside during busy hours, but other than that it’s a solid spot to grab something fast before your flight. ✈️
… moreThere aren’t a lot of seats available, which can be a downside during busy hours, but other than that it’s a solid spot to grab something fast before your flight. ✈️
Liz Kettleson
Service is absolutely HORRIBLE. I ordered a snack wrap and a snack wrap alone no drinks no fries, one of the easiest and smallest things on the menu and i waited long enough to figure out their entire assembly line AND realize that they were all incredibly slow and inefficient. One of the staff members had an AirPod in and was flirting with her coworker. One worker had a horrible attitude and was relaxing every 60 sec when the order roster was over 35 orders long. Many people complained about the wait and they offered no sympathy. This is terrible, i understand it is a McDonald’s but these people are truly incompetent and do not realize what it means to be productive in the workplace. I will NEVER come here again and this has strongly discouraged my business from any of the franchise chains.
… moreOlatunde Aninure
Despite having many customers, they do not have hand sanitizers. The man I asked who work there told me to go to the rest room. Poor service. It happened today Jan 15th, 2026 at 8:40 am
… morePezhman Raeisian
They have a nice area for eating and enjoying your meal.
I usually don’t eat fast foods, but if I like to have something in an urgent situation MCdonalds is always the best choice!
… moreI usually don’t eat fast foods, but if I like to have something in an urgent situation MCdonalds is always the best choice!
CD HODAD
They’re just kinda not cool. Like they ignored us for 20 minutes. Attitude was bad. Refused to make the order too, had to wait again and order with someone else. Food made me sad. Half way tempted to call the health inspector dept. Dirty tables. Poor discipline of staff hygiene. Would give zero but the ice cream machine was working. Cook straight up told us to that she doesn’t want to make our order. Also get a load of this trash can
… moreBrian Wodetzki
Disappointing Service at Terminal 5 McDonald’s
During my recent visit to O’Hare’s Terminal 5, I decided to grab a quick bite at McDonald’s, expecting the fast and friendly service they’re known for. Unfortunately, my experience was far from it. Despite the restaurant being empty, the staff seemed uninterested in taking orders from those of us preferring human interaction over digital kiosks. After a 10-minute wait, which felt like an eternity after a long flight, it became clear that the management prioritizes technology over customer satisfaction. This approach not only disregards personal preferences but also comes off as punitive towards customers who aren’t tech-savvy or simply crave the human touch in service. It’s disheartening to see a well-loved brand forget the basics of hospitality.
Feel free to modify this draft to better suit your voice and experience before posting it as your review. Remember, sharing your feedback can help businesses improve and ensure better experiences for future customers.
… moreDuring my recent visit to O’Hare’s Terminal 5, I decided to grab a quick bite at McDonald’s, expecting the fast and friendly service they’re known for. Unfortunately, my experience was far from it. Despite the restaurant being empty, the staff seemed uninterested in taking orders from those of us preferring human interaction over digital kiosks. After a 10-minute wait, which felt like an eternity after a long flight, it became clear that the management prioritizes technology over customer satisfaction. This approach not only disregards personal preferences but also comes off as punitive towards customers who aren’t tech-savvy or simply crave the human touch in service. It’s disheartening to see a well-loved brand forget the basics of hospitality.
Feel free to modify this draft to better suit your voice and experience before posting it as your review. Remember, sharing your feedback can help businesses improve and ensure better experiences for future customers.
Carl Nolan
Ordered Coffee, Sausage Egg Muffin and a Hash Brown. Wasn’t given the hash Brown and had to ask for the coffee. Also witnessed a muffin get dropped and re wrapped. Disgusting
… more