Irene Harper
Everytime I go here to get a apple turnover there’s an excuse as to why it’s not available. The manager himself told me one day he just didn’t feel like preparing it. He explained he had already made 24 that day. Its near my job and some days I want to grab something sweet to enjoy on my 40 minute drive home. This place needs to do better.
… moreAlice K
11/1/25 at approximately 12:15pm, I had the worst customer service experience ever. The lady taking the order was very impatient and extremely rude. The guy that jumped in with her was not helpful either. There were not a lot of cars so I don’t understand why they were frustrated. She kept saying it was hard to hear and what I was saying was muffled, even though I was talking at the top of my voice at this point. How about check your audio or offer that I come up to the window ( make attempts to fix the issue). I have been to this location several times but never had this issue. I’m sure no one forced her to come to work so she should have stayed home and not come to work if she’s not ready to assist her customers. After so much back and forth and hearing her huffing and puffing I ended up leaving as I was not comfortable with them making my food. I work too hard to be treated in the way she did since there are tons of other options that I can go to and spend my money.
I hope the owner is reading all these negative reviews and work to hire people with good customer service skills.
… moreHugo Diaz
Dunkin is AMAZING! Excellent service!! They were super helpful getting a catering order together for me! Shoutout Natalia she was very nice and super helpful during the process!!
… moreLish Belcher
How much cream cheese do you expect on your bagel?
I want to be able to see my teeth marks in it. When my bagel came out (drive thru), I could see the bagel through the cream cheese, everywhere, on both sides.
It was so wrong I actually laughed and took it back in cheerfully for another try.
The service was great and the people were nice. Nothing to complain about there. The store was clean, and my lightly toasted bagel was, in fact, toasted.
I asked for more cream cheese. I said, “This can’t be right.” Look at the pictures to see what I got after asking for MORE.
I decided against taking it back for a third attempt on the assumption that someone would spit in it next. Which they would not have. They were very nice. I’ve just worked in food service too long.
… moreRicky Beane
I placed my order for a large frozen mocha coffee. When I arrived to pick it up they informed me I could pick another flavor or do without but a refund was not an option since ai had ordered it on the app. Weather you spend 7.00 or 7000. Its theft to take money for some one under false pretense that they are buying a product. Dunkin should have foreseen that they would run out of a product from time to time and created a method of refund on the app by the store, or did they plan on stealing from customers. Either way I spend a minimum of 8000.00 a year a various Dunkin Donuts or at least I did. Not much in the overall of Dunkin’s income, but pretty important to mine. Not a way to treat any customer no mater if it’s only 50 cents. Its crooked.
… moreNicole
9/23/25 @ 8:10am. Y’all should get your things together. Ignoring people at the counter is wild. Do you understand people keep going to that tablet? That’s on the counter, you’re going to lose your job, and a robot will eventually take over. Especially the girl who just sat there and cleaned instead of asking if anyone at the counter needed help.Instead, you’re playing with straws, lost the customer
… moreDinequianna Buckhalter
Just tried to order breakfast through DoorDash and my order was cancelled. I tried to reach out to this establishment to figure out what was the problem with my entire order that MY WHOLE ORDER was cancelled. The phone number provided is out of service. This is UNACCEPTABLE! I have been waiting for over an hour for service.
… moreSebastian Rios
It’s a nice place, They didn’t have any donuts by 12pm, the line took forever to get thru in the drive thru, the person taking the orders in the window was not very nice.
… moreMoises Belisario
I’m gonna be honest with you guys, this is a new place where they need to hire a lot of people as son as posible, of course people won’t have enough experience, donuts were not the best ones, were dry, but hey, they just open I really hope that they get better and they keep working on it
… moreWilliam Porter
Greeted me with a smile and excellent service. Every member of the staff was courteous and inviting. I live in Durham and have lived in Fort Lauderdale, but if there were more dunking donuts like this I would never go to Starbucks.
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