Timothy Pettis
So after the last pickle event was over. I got a hold of the manager for one of the pickle cut outs that was out front. After a little but of work I now have my own Pickle Rick! All of the employees there had a great laugh about it! Thank you guys again!
… moreWilliam Canfield
I am here now I ordered 2 SuperSonic Jalapeño Double Cheeseburgers, 2 Large Fries a Large Banna Shake “No Whip Cream on Top” well needless to say the Large cup ain’t full, and I’ve asked for a spoon and larger straw I’m still waiting!!! And it’s like shake is supposed to be Fresh Banana it’s like liquid not a shake.. the burgers and fries are great. But when I order a shake I’m not ordering a melted shake. See photos.. So it is 07/14/2023 and I decided to go back to the Silsbee Tx location!! “MISTAKE” I order a Jalapeño Double combo large size with a route 44 cherry Limeade! 1st the drink has more ice than liquid get home put straw in, and 5 sips later nothing but ice, 2nd birthday popcorn chicken, it was hard not hot or fresh, like it was sitting off to sude waiting for the next victim. 3rd let’s talk boyt their fries, they are never hot always soggy not crisp. 4th the burgers poorly put together like who ever made em is just there for the little paycheck, cause they’d rather be their than at home doing chores.. there is never any care from anyone working at the Silsbee Tx location that make the orders. I have literally been going to the Buna Tx location for my sonic fix. However I thought I’d give my local location another shot!! FAILED I won’t be back!!! Except to get my last order made FRESH and the issue corrected. I mean now say days $26.43 is $26.43 and dam sure expect my order to be hot & fresh and I’m given everything I ordered. I wouldn’t recommend the Silsbee Tx location for anything..
… moreJoy Perello
Sat in line at the drive through for 30 minutes. Not sure what was going on. Hopefully they get it fixed.
… morerodney scott
Order was taken and served really fast the server was friendly and knowledgeable great experience
… moreRyan Broussard
Terrible customer experience at this specific location, but the entire Sonic franchise is steadily going downhill. The already tiny portions are getting even smaller, while prices are increasing. Sonic has become a complete waste of time and money, this location especially
… moreKim
Couldn’t get anyone to take order. Tried drive thru ,two different stalls…no go…so we left..was busy at location…May e a bunch of online orders???? Will try again..was very clean and nice outside..good location
… moreStarr Rose
The young lady on the intercome speaker couldn’t hear me well. I had to pull around to order. She was kind.
In general, I am not a huge fan of Sonic. But I wanted some tator tots, and then I saw they have a fish burger. I had to try it. Then I remembered, I do not like their pickles. But the fish was good. I’ll be back for my husband and kids. They all love the blasts.
… moreChelsea C.
If y’all don’t bring back the normal sonic ice I’m gonna cry. Sonic ice is the only reason I ever go to sonic and I’ve been getting drinks with regular ice. Fix it or at least give people a heads up before they waste their money.
… moreLexi Lynn
food gave me explosive diarrhea. woke up and was on the toilet for literally 30 minutes. got in the shower and went again and again and again. do not recommend this sonic.
… moreWayne Pattison
Used to be great… Now it seems they always mess up the custom burgers options in the app.
Check your food before you leave.
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