

Your local Burlington Subway® Restaurant at 1765 S Burlington Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 1765 S Burlington Blvd, Burlington, WA 98233
Phone: (360) 757-1916
Order and Reservations
Order: Order online
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Subway ® 1765 S Burlington Blvd
Subway Locations in Burlington, WA| Subs, Sandwiches, Salads
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Reviews
Door states store opens daily at 9 AM!
I’m curious on exactly what days this applies to? I have been there at different times between 10AM and noon, door is locked, nobody is in sight nor answers phone.
I used to be a such a regular customer but his management and customer service is more than sad.
I am a reasonable person with reasonable expectations. I was misled, ignored, sent on a merry go round just to get a response to my concern. I was dismissed, and was told I would be contacted but never happened.
The indifference speaks volumes to a customer’s insignificance.
You can learn this the hard way by going there. I have nothing to gain here but treating you the way I would have wanted to be treated.
By the time she was in this store’s parking lot, she had tried to order our food several times. She went inside to inform the employee/manager of the issue, and found that he barely spoke English. He proceeded to speak to another employee in another language who was even LESS clear when he spoke, and he told her “If you want your food ahead of time, you need to order on the app”. She told him again that she tried to, but the app was broken.
She dismissed the issue since she was already in the store, and asked if they had cookies in stock, since that was part of our order. The men said yes, they had cookies available. She proceeded to order our sandwiches AGAIN, and when it came to mine, they kept asking her unclear questions about the chicken flatbread. She asked several times for them to slow down because she can’t understand thick accents well on account of her hearing. After multiple attempts to understand, she told them to just do whatever they needed to do.
At checkout, she asked them if they would be able to honor the 20% discount she was entitled to through the app, since the app was broken and had forced her to come in anyway. The employee said yes, they would be able to honor it. She said okay, and reminded them to include the cookies. The employee then told her they did NOT have cookies in stock, and it would take an hour to make them. This is despite having told her just 3 minutes earlier that they had cookies available.
She was upset, but at that point just wanted to leave. He said her total, and she asked if that was with or without the 20% discount that he said he could honor. The employee said she’d have to order online to get that discount.
They also did not mark ANY of the sandwiches.
So to summarize:
The app is broken.
This store has people who cannot speak clearly working the front.
The employees lied about having cookies.
The employees also lied about being able to honor the discount that was requested due to the app being broken.
They did not label the sandwiches.
Overall, this Subway humiliated my mother in front of a group of customers and caused unnecessary stress. They did not honor what they said they would honor, and my mother came home in angry tears.