maria smith
This is the absolute best smoothie I’ve ever had. I’m usually not a big fan when it comes to smoothie but this smoothie was too good. The young gentlemen who made my smoothie was so kind and respectful. His name was Lavin I believe and let me tell you that young man was so sweet and had my smoothie ready right away. I will definitely be coming back.
… moreMrs2u96
Staff members are pleasant. When ordering online, your order is usually done upon arrival. It’s very rare for the order to not be ready. Tastes of the smoothies are consistent. I wish they offered more frequent visitors incentives.
… moreRamses Fontaine
Tristen is an amazing manager! He’s always friendly, professional, and makes sure everything runs smoothly. You can tell he really cares about his team and customers. Every visit feels welcoming thanks to him!
… moreYoki S
I was a regular at this place, but sometimes, when picking up my order, I noticed an unwelcome attitude from some of the staff members. This lead me to stop going there as often. Today, my son had asked to buy him a smoothie but then changed his mind, and I decided to stop by anyway because there was a free 12 ounce pumpkin smoothie offer on the app. I placed the order at 3:23pm and the email confirmation stated order would be ready at 3:33pm. I arrived at 3:35 and waited till 3:43pm, then asked if my order would be ready soon, the staff member I spoke to replied, with a very unfriendly and dried attitude, yes give me a minute. Four people came in after me, and left and I was still waiting without seeing any intention of neither one of the two staff members preparing the smoothie. This prompted me to tell them to forget about it and left. This is what TERRIBLE customer service is; I am assuming that because the smoothie was free in their eyes I didn’t deserve to have a good custom service experience. I don’t know but this is happening in a lot in not just Smoothie King but other places, in which the staff treat customers as if they are doing us a favor, or even worse, plain disrespectful. I know this for sure, Smoothie King on Highway 5 won’t be getting my business anymore, and just like I am adding a negative review on here, I will share my experience with friends and family.
… moreLucretia S.
I’ve been craving an Acai Bowl for a couple of weeks so I decided to pick one up tonight. I ordered a Go Go Gogi Crunch bowl with extra strawberries, gogi berries, and honey drizzle. It was everything that I knew it would be!!
… moreJohn Coker
Lavin, Layla, and Tristan all helped me with my order. It was my first time at smoothie king and I was very nervous. They guided me through the ordering process and gave me the best food possible. I am highly satisfied with their assistance and skill in making my beverage. I will be coming here again.
… moreFelicia ANN Toxey
Come to this location all the time, I actually came in for my daughter and she placed the order online. One order was shortly ready but the other one I had to wait and I was worried that the one would be melted by the time the other one was ready so I asked how long and the girl got an attitude because I asked about the order. She said something smart with attitude, I thought the one she sat on the counter was mine and it wasn’t, I said sorry to the person it belong to. I got the smoothie and shook my head as I was leaving..I will never use this location again. Everything was off in that store like the workers didn’t want to be there..Customer Service is a must-have..Do I think Customers are right all the time..No. I don’t like attitude and she definitely had attitude. Do I mind waiting…No..I just don’t want to be waiting on a smoothie when the other one has been sitting and I have to wait when they are 2 orders that should come out at the same time!! This new crew you have is not like the ones that greeted you when you come in..Customer Skills are a must have!! Have a blessed Day! Mrs. Toxey
… moreAiyana S
These are the best employees I’ve ever met !! The establishment is very clean and refreshing and these smoothies are the BOMB.COM ! Also very fast service I got my smoothie in less than 2 minutes
… moreShaQuanvia Jones
Today was my first ordering from here, and I must say they didn’t disappoint. I ordered the Bee Berry papaya bowl and it’s very fruity the way I love it. The fruit are fresh and it wasn’t overly sweet but just right. I would order it again although my granola taste as if they were burnt or something but overall good. If I order again it will be without granola.
… moreDino Tepic
Went here at around 8:50 pm thinking that I was not going to be able to order anything since this smoothie king location closed at 9 pm, but to my suprise a kid with long blonde hair (I believe his name was Lavin but not totally sure) was happy to take me and my friend’s order. We also happily chatted with each other for a bit and Lavin gave me some recommendations of new things on the menu to try which definitely made the atmosphere feel welcoming and not rushed like most customer service experiences. I ordered the new hazelnut toast and Lavin got straight to work on it. The hazelnut toast not only tastes amazing, but it looked exactly like the picture which most restaurants do not do well with referencing. By the time I ordered my toast at 8:50 pm, Lavin had rung me up and made the delicious toast all by 8:55 pm. The overall service just felt welcoming and had the perfect balance of quality and speed thanks to Lavin. I will be coming here weekly, excellent service and great quality food.
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