Subway

  3.6 – 207 reviews   • Sandwich shop

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Your local Cleveland Subway® Restaurant at 11735 Statesville Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 27013

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Order: Order online

subway.com

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Reviews

Elizabeth Morin
I pleaded with the employee to serve me fresh tuna, but he said it is fresh from “yesterday”. It is old, you can tell it is dry, it is not “eat fresh” aesthetic. The scoop’s handle was also touching the tuna. Employee was rude, and laughed at my complaint.
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Brianna Yarbrough
I’m gonna be honest I have rarely ever leave a review on a place especially if it’s bad but today was probably just my last straw with this subway I swear every other week this place is out of every single item and if their constantly having to wait on your truck” all the time then the GM needs to order extra because why is there a list always taped outside the door or on the glass saying basically every item and sometimes even having doors locked and only having one or two customers come in at a time. I never Place my order on the app prior to getting to the restaurant because of this and I shouldn’t have to do that. I was just there a few days ago when they told me their truck just came in the prior Thursday. (Five days ago) So I decide to place my order on the app because they should have product…. And there shouldn’t be a constant issue once in a while is one thing, but all the time is a completely Other thing and it’s on my job to keep in track when they get their products – well it really pissed me off is I ordered Subway tonight because I have been giving them the benefite of the front for over a year with this and I’ve been very understanding and I love Majority of the workers. I think their great and I know it’s not their fault but Starbucks and other companies will tell you when placing an order on the app if they’re currently out of items and honestly Subway® needs to invest in having that in some form a way to be communicated for people place online orders because the fact that I just drove 20 minutes there and there’s no other fast food restaurant close by that I can eat now I have to drive 20-25 minutes the opposite direction and then go back home after placing an order online. There was no excuse for every other week that they’re out of almost every product because they’re waiting on a truck order more.
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Antonio Giuseppe Paoli
The owners of this location are a total joke!
The staff are all awesome.
All of the staff were Polite, funny, outgoing.
Very friendly, but unfortunately they have to be way over apologetic due to the owner’s laziness.
No cheese, no tuna, no meatballs, bread is horrible!!
I got enough stale bread crumbs to make fried chicken tonight.
I contributed my sandwich to the Statesville Landfill.
The employees should just walk off and leave
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Stephanie
Friday night at 7:30 , mind you they close at 9. They only have white & wheat bread. Okay that’s fine, I want a meatball sub – no meatballs. When it comes to toppings , only the lettuce is full, I asked for green peppers , they said uhhh I guess if you wait I have to cut them. Two teenagers in there, high as hell no care in the world, eating as they are serving us. What a disgrace. 0/10
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J D
I’ve stopped at this Subway location twice now, and both experiences were disappointing. The first time, I walked in to order, and the employee immediately told me they were out of chicken, ham, turkey, and only had white bread available. That left very few options, so I walked out.

Honestly, I had forgotten about that experience and decided to give it another try while traveling. This time, I placed an online order in advance. When I arrived to pick it up, I was told they were out of ham—again. How does a sandwich shop constantly run out of basic meats like ham, turkey, and chicken?

To make matters worse, items that were listed as available on the app—like beverages—weren’t even in stock at the store. If you don’t have them, don’t offer them online.

It really makes you wonder if they’re truly out of stock or if the staff just doesn’t want to restock items. To top it off, they still managed to get my sandwich order wrong—even though the exact order was written down right in front of them.

If this location wants return customers, they need to do better. Running out of core ingredients and getting simple orders wrong is unacceptable.
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Robert Myers
The Cleveland, NC Subway restaurant has seating for around 8, with standing room. The 2 employees were extremely polite and helpful. I needed something to eat on my way home and this corner location was perfect. I got a ham and cheese on cheese bread, with green peppers, mustard and extra pickles. In and out in less than 10 minutes. This will be my new stop when going to and from Landis/Enochville/ Kannapolis via the scenic route!
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Stormi O’Neill
Lady has a terrible attitude! Throwing food, She should not be working around the public!
Disrespectful little girl!
Food was nasty, the spinach was rotten!
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Howard Holdeen
The order was completely wrong, they apparently didn’t have cookies and refused to refund me, because “they didn’t know how” then tried to get me to purchase bottles of soda instead of the fountain drink I ordered, the sandwiches did not have double meat on them or the extras that I had spent Extra money for! No mug root beer at all, and to top it off they only gave bags of chips to compensate for the 10 cookies I ordered. And refused to make cookies because they were supposedly out of stock. I am beyond upset because this isn’t the first time my order was completely disrespected and disregarded. All I wanted was a nice meal to give me energy after a really long day of work out in the sun and this was disappointing. I came in expecting a fresh, satisfying meal, but was left disappointed. The service was rushed, the ingredients weren’t fresh, and the experience felt like I didn’t matter. This isn’t the Subway I used to look forward to.
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Nathan Gifford
Most of the Subways around here have continual issues with inventory and friendliness… but not this location! We just go here now because they are always very friendly and take good care of us even if the order occasionally needs changed.
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Brittany Bailey
Pretty much the same as the last few reviews. Truly wish since it’s one of the only places around that it would improve. Unsure if poor ownership here, but in most franchises you need to keep numbers up to stay open… Sending your customers next door to buy bowls for your salads isn’t a good way to do that. Also out of all but one kind of bread no meatballs… Probably one of the least pleasant of the unpleasant experiences we’ve had there. I dont even like to leave bad reviews but someone needs to read these…
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