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With a passion for creating happy people and our love of coffee, we opened our first drive-thru espresso stand in Ashland Oregon in 1998. The demand for convenient, quality coffee & espresso grew and soon after opening our original location in Ashland, we expanded to surrounding cities in Southern Oregon. The Human Bean quickly established a reputation for having friendly and experienced baristas and offering the highest quality ingredients.
Drive-thru chain serving espresso, coffee, tea, smoothies & kid-friendly beverages.
Address and Contact Information
Address: 400 Q St, Springfield, OR 97477
Phone: (541) 357-3848
Website: https://thehumanbean.com/location/human-bean-400-q-street-springfield-oregon-97477/
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OR – Springfield, Main St – The Human Bean
1375 Main St Springfield, OR 97477 +1 541-780-6856 [email protected] Follow Us Hours Amenities Locally Owned • Gift Cards Accepted • The Human Bean Rewards
The Human Bean
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The Human Bean Springfield – Facebook
The Human Bean Springfield. Drive-thru espresso, coffee, tea, smoothies, Bright® Energy drinks & Good Eats WITH A BEAN ON TOP®! …
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Reviews
misty chance
I was in line more than 5 minutes before 9pm. The vehicle in front of me took for ever to order. I was finally able to pull forward to have my order taken and it was 9:01pm the lady refused to take my order saying they close at 9pm! I was in line long before 9pm!
After I was able to talk to the shift manager I was told that this isn’t how they operate their stores they apologized and made it right! I look forward to going back for a different experience
… moreAfter I was able to talk to the shift manager I was told that this isn’t how they operate their stores they apologized and made it right! I look forward to going back for a different experience
Natassja Clark
I went to this location with my partner looking to get something sugar free as I can’t have sugar in my drinks. We specifically asked if the flavors I chose were sugar free. We were told yes. My partner is always is extra careful and asked if the drink was in fact sugar free. The barista said “Yes, well mostly sugar free”. I ended up having to change my drink at the window.
My partner told the barista that she wishes that they would take sugar free requests more seriously as some people like myself have health conditions and it could be dangerous.
The barista proceeded to tell my partner that she does take it seriously and my partner needs to handle things differently. She even tried to imply that my partner wasn’t clear enough when we specifically asked her if it was sugar free! When my partner pointed out how unprofessional it was to talk to a customer like this the barista slammed the window shut and said “Bye have a nice day”. Absolutely disgusting way to respond to VALID customer feedback about safety concerns. Because of this I can never trust getting something from this location again. In food service you are trained to listen to feedback and apologize for mistakes that you make. You understand that the customer is rightly upset about mistakes, especially ones related to dietary restrictions! I am never spending money here again after coming regularly to this location since it first opened. I will be going to the locally owned coffee shop across the street that would never treat me like garbage because of a mistake they made.
… moreMy partner told the barista that she wishes that they would take sugar free requests more seriously as some people like myself have health conditions and it could be dangerous.
The barista proceeded to tell my partner that she does take it seriously and my partner needs to handle things differently. She even tried to imply that my partner wasn’t clear enough when we specifically asked her if it was sugar free! When my partner pointed out how unprofessional it was to talk to a customer like this the barista slammed the window shut and said “Bye have a nice day”. Absolutely disgusting way to respond to VALID customer feedback about safety concerns. Because of this I can never trust getting something from this location again. In food service you are trained to listen to feedback and apologize for mistakes that you make. You understand that the customer is rightly upset about mistakes, especially ones related to dietary restrictions! I am never spending money here again after coming regularly to this location since it first opened. I will be going to the locally owned coffee shop across the street that would never treat me like garbage because of a mistake they made.
Alex F
This is just my drive thru experience. I only go out to get this kinda stuff once a week as a treat. Two weeks in a row (including just now at ~8am) I’ve had my “Medium Iced Muddy” handed to me and it’s a spiced pumpkin something or other, which tastes horrible to me.
Before this, about a month ago, my Jalapeno biscuit was frozen in the center of the patty. I’m incredibly disappointed.
I’ve always been polite and trusted them, but this is too many screw ups. Please make sure your employees are fully trained, pay them better so your turnover isn’t awful, and you went have these problems or lose consistent customers.
… moreBefore this, about a month ago, my Jalapeno biscuit was frozen in the center of the patty. I’m incredibly disappointed.
I’ve always been polite and trusted them, but this is too many screw ups. Please make sure your employees are fully trained, pay them better so your turnover isn’t awful, and you went have these problems or lose consistent customers.
Teo Savin
The nice surprise here is the frozen hot chocolate. Wow what a drink. My husband had this and we ended up sharing lol. They serve that in huge sizes (32oz), but this is delicious.
I had the coffee latte, blended. That was also good, but hard to compare to the frozen hot chocolate.
The frozen drinks are definitely appreciated in a sunny day.
Service was also super fast, which is always nice for a drive through!
… moreI had the coffee latte, blended. That was also good, but hard to compare to the frozen hot chocolate.
The frozen drinks are definitely appreciated in a sunny day.
Service was also super fast, which is always nice for a drive through!
Christina S
About 9 months ago, I wrote a review and was pleased to hear that I wasn’t the only one who felt the same disappointment when the powers that be decided to stop carrying amaretto syrup. At that time, Human Bean listened and changed their minds and brought amaretto back.
Unfortunately, corporate, once again, decided to discontinue carrying amaretto and other “popular flavors,” according to an employee I spoke with on August 23rd. Furthermore, they’re changing their rewards program (starting in September) and it’s not for the better when one does the math and takes into account the fact that their prices have increased, as like everything else thanks to tariffs.
It is understandable to adjust pricing because of increased costs, but to outright lie to customers and say that the new rewards program is better for the customer is dishonest, especially when Dutch Bros has not changed their reward programs, which is very similar, if not better, than Human Bean, in my opinion.
I don’t understand why Human Bean fails to recognize what makes them special and purposely sabotage themselves. The average coffee beverage is about $6.50-7, and in this artificially tanking economy, I personally will not pay for something I don’t want, and furthermore has become a luxury that many are struggling to justify to spend their hard earned money on.
I’m sorry that I feel like Human Bean has ruined a good thing they had, but what choice do I have left but to leave an honest review and go to Dutch Bros, where the Rewards system is better for my wallet. Sadly, they don’t carry amaretto, but at least they care about my business as a customer and I’ve always had a positive experience with their barristas.
… moreUnfortunately, corporate, once again, decided to discontinue carrying amaretto and other “popular flavors,” according to an employee I spoke with on August 23rd. Furthermore, they’re changing their rewards program (starting in September) and it’s not for the better when one does the math and takes into account the fact that their prices have increased, as like everything else thanks to tariffs.
It is understandable to adjust pricing because of increased costs, but to outright lie to customers and say that the new rewards program is better for the customer is dishonest, especially when Dutch Bros has not changed their reward programs, which is very similar, if not better, than Human Bean, in my opinion.
I don’t understand why Human Bean fails to recognize what makes them special and purposely sabotage themselves. The average coffee beverage is about $6.50-7, and in this artificially tanking economy, I personally will not pay for something I don’t want, and furthermore has become a luxury that many are struggling to justify to spend their hard earned money on.
I’m sorry that I feel like Human Bean has ruined a good thing they had, but what choice do I have left but to leave an honest review and go to Dutch Bros, where the Rewards system is better for my wallet. Sadly, they don’t carry amaretto, but at least they care about my business as a customer and I’ve always had a positive experience with their barristas.
leanne Holmes
I always find friendly people working here. The coffee is good as well. Would recommend 10/10
… moreOra
The employees were wonderful so none of this is on them, but for the love of the stars PLEASE accurately warn caffeine content DIRECTLY on the menu for ALL of your caffeinated drinks. I am on a stimulant for ADHD (methlyphenidate 18mg extended release) and cannot have caffeinated beverages because of anxiety while on it. I thought the pumpkin snowy (which did taste lovely but the effects of it after are my review) was completely uncaffeinated because its main menu did not mention it nor was it listed with the coffee and tea classics. I literally only found out hours after severe panic, indigestion, and sleep issues that its “Pumpkin is Back!” page mentions it has a shot of espresso, despite no where else mentioning it or even at least giving a nutritional count of caffeine per standard fluid oz drink. All I ask is that you actually warn on your website about caffeine on every drink that has it, so that this doesn’t become a risk for other people unable to safely consume caffeine as many others do not think to double check on a search if a drink has caffeine, and usually just look at the drink menu itself to tell. I love your drinks normally, but this is legitimately a danger to my health that could’ve been avoided.
… moreDiana Urioste
The staff at the Q. Street location are amazing. Fast, friendly service and I have never had one if their drinks that wasn’t top quality. Try the Snowy mocha or a Rock star smoothie that you can add any flavor too and can be made sugar free.
… moreBrandon batey
Just another Dutch Bros or Starbucks but one thing that human bean has that Starbucks or Dutch Bros can’t touch is that jalapeno sausage sandwiches str8 up FIRE
… moreJeremy Iverson
Really great coffee. I got the same Oat milk Latte hot with hazelnut every time and it was excellent
… more