Masaru’s Restaurant

  3.8 – 211 reviews   • Japanese restaurant

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Masaru's Restaurant 93291

Hours

Friday11 AM–9 PM
Saturday11 AM–9 PM
SundayClosed
Monday11 AM–9 PM
Tuesday11 AM–9 PM
Wednesday11 AM–9 PM
Thursday11 AM–9 PM

Address and Contact Information

Address: 5131 W Goshen Ave, Visalia, CA 93291

Phone: (559) 635-4455

Website:

Menu Photos

Photo Gallery

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Reviews

Cynthia
The woman that answered the phone on 02/19/2026 at 11:01 AM is very rude. Answered the phone with attitude and hung up on me before I finished talking. This is the type of service they have. Discipline that trash woman.
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SethODucks
I go here for lunch periodically. Employees are very rude. I’m not asking for 5 star service, but a smile and thank you goes a long way. Food quality continues to go down as every bowl I get seems to be doused in higher and higher quantities of liquid smoke.
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Trusted Advisor
Lauren H was the server and cashier, she was amazing. Extremely helpful, knowledgeable, and knew all the dishes pretty well. I placed 2 orders from her recommendation and both were good suggestions. I would definitely go back for this type of customer service. The food was fresh and all the added sauces had good flavors.
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Keiana Monique
Today I tried this place for the first time and was very disappointed with the customer service. My friend and I didn’t feel welcomed at all. We will not be back at all.
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karen saechao
Yummy teriyaki bowls. Mist have with spicy teriyaki sauce, worth the extra 50 cents. The tempuras were good as well. Good bang for your buck.
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Patricia Gonzales
Girl behind the register curly hair extremely rude. Food very bland.
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Angel Duran
Older White lady at cash register is completely rude. Was rude while I was placing order on phone and even more rude when paying for food. Just glad she’s not the one cooking in the back . Fix your customer service.
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Nick Van Horn
Food quality and portion size has gone down significantly over the last 2-3 years. The dining room is disgusting!! It looks like they haven’t mopped in months or years, there is a think black layer of grease covering the floor, the tables are all dirty, and the chairs are gross and falling apart as well. It’s too bad because they have a unique, simple, and tasty menu, but I will not be back for quite some time because of all of these problems. I genuinely hope the owner sees this and corrects the problems!
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Adrian Herrera
Been a long time fan of Masarus. Their food is still wonderful and quick when you’re in a hurry. Not sure who the gal is up front anymore but she’s younger and FULL of attitude. She was writing my order down before I could finish and said I was frustrating her. I can’t believe you would have someone like that as a front customer service worker.
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Victoria Castillo2
The woman who runs the place is absolutely amazing and always greets me with a smile, she’s so friendly and always going the extra mile to keep each customer happy. She’s such an amazing addition to this place and is one of the reasons I always come back. The service is amazing, but the food always tops it off. Such a great place! She needs a raise!
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