Lynn Jones
This was our first time here, and we would definitely go back. The prices were really good. We got a box of pretzels, a pretzel dog, 3 dipping sauces, and 2 Frozen Mango Lemonades for under $15. Personally, we don’t like a lot of pretzel salt, so we did scrape most of it off before eating them. The lemonades were really good. The young man who handled our order was very friendly. Definitely give it a try if you’re in the area.
… moreTrese Mason
Wonderful Customer Service! They worked with me to get my order to me in the best possible way. The pretzels were great and everyone enjoyed them! Thanks Sam!
… morePeter Guida
So today is my birthday I was out driving by the Philly pretzel factory and was wanting a pretzel I pulled in the parking lot and oh geez they just closed and the gentleman who closed had some extra pretzels and was kind enough to give us a few and some steak bites very awesome and I’m thankful what an awesome dude I didn’t catch his name but I recommend going there if you want a pretzel they were very good and we had some cheesesteak bites that were awesome as well thanks again
… moreLatin sweetheart
Nice prices and snacks Love my pretzel dogs and cheeseburger pretzels which are new to the Menu and yes they still have their cheese steak dogs!
… morelama habib mardini
I love philly pretzels factory but the workers always give me hard time when scanning my loyalty card on the app!!
They need to update their computer system and train employees more!
… moreSamantha
I was really craving a delicious pretzel today and not only did I get exactly that but also received awesome service and conversation! Jay was great super friendly and made sure my pretzel was just right. This location is for sure the best one!
… moreMark Matthews
Wanted to get a couple of pretzels and after I placed my order I realized I did not have my wallet. Jay was serving me and he gave me the pretzels free of charge. He was really nice about the situation. I try to stop there as often as I can. Now I will definitely make an effort to stop more often. Thanks again Jay!
… morePaula Cuglewsja
I stopped by this afternoon for a snack, and it was my first time visiting. Jay was incredibly patient, walked me through the menu, and made the whole experience smooth. His exceptional customer service truly stood out. I highly recommend this place, especially when Jay is around!
… moreBren H
My wife was hosting a party today and ordered a party tray of pretzel nuggets ahead of time. When I went to go pick them up, I didn’t realize I showed up a few minutes after they already closed. Jay was amazing and got the tray prepped and ready even though they were technically closed. Thank you Jay!
… moreAshley Smith
Love philly pretzel. Any time we have an event i bring pretzels. The rivets are reasonable and everyone loves them. The staff at this location are very friendly.
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