Subway

  3.2 – 210 reviews   • Sandwich shop

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Your local Cincinnati Subway® Restaurant at 9230 Colerain Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 45251

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Reviews

Rick Mullinax
Horrible experience! I picked up my mobile order and the cookies I ordered were missing so I had to go ask the Indian couple behind the counter for my cookies. It has I it been like 2 minutes. They were very rude and unprofessional. They didn’t believe me that I was missing my cookies. The man was telling me that I ordered chips so I don’t get cookies.he said I only get one or the other. I told him, I didn’t order chips, I ordered cookies. They kept saying, do you understand over, and over and laughing out loud at me. It was like a 5 minute argument back and forth. They started looking through their trash behind the counter to find my receipt they tossed. The woman saw that I did in fact ordered cookies and finally gave them to me. Its just the ridiculousness of the whole situation that angered me. Very bad service.
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T H
Rarely do I rate one star for food, service, and atmosphere. But here we are.
I’ll start with each of these in that order. As a lady was making my food she would drop things like the tomatoes and the pickles and pick them up and put them on my sandwich. I don’t want food that’s been dropped on the counter on my sandwich.
Service was another big issue. It was hard to understand what she was saying, but because I’ve been to Subway® so many times I just kind of led the conversation and told her what I wanted. This was the least amount of mayonnaise and mustard I got on any sandwich at any subway it’s like they’re trying to save pennies.
The atmosphere was weird. They had a row of tables between the customer and the counter where you would order as to keep you distance from them. Very strange.
I did tip, which I normally don’t do but was amazed that my meal came out to $17.22 with $1.56 tip.
That same mill I get other locations and it’s almost 3 dollars cheaper
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Thang
★★★★★ Food quality
★★★★★ Service
★★★★★ Ambiance
★★★★★ Value
★★★★★ Menu selection
★★★★★ Location/Accessibility
★★★★★ Overall experience
When I was in the mood for a quick bite, I decided to check out the neighborhood Subway restaurant. It was my first time visiting this particular location, as I rarely order from Subway outside of work. Upon arrival, I was greeted by a sign that read “No Restroom,” which was no problem as I was there for the food, not the facilities. As I walked in, I noticed that the restaurant was quite small, and there were only two staff members manning the counter. Although they didn’t seem to be native English speakers, it didn’t affect their ability to take my order. They asked me the usual “What would you like today?” but didn’t interact with me beyond that. This allowed me to take my time to observe the interior and take some pictures. The interior was small but cozy, with all the tables and seats arranged close to the wall. This created a large space in the middle, perfect for people who prefer waiting for their orders standing. Although the restaurant was empty during my visit, the layout would have made it easy to navigate even if it was crowded. The drink fountain and closed restroom were located at one end of the restaurant, while the decor on the walls depicted various fresh ingredients used in the sandwiches. The lighting was a bit dim, but it added to the cozy atmosphere of the small space. The female staff members had finished my order before I could complete my observation, so I grabbed my food and left. Although the lack of customer service was noticeable, it didn’t take away from the quality of the food. I ordered roasted turkey mayo flatbread sandwiches and I must say, they tasted pretty similar to other Subway restaurants I’ve visited before. The flavor was mild, yet blended well together. The flatbread complemented the turkey and vegetables perfectly, while the mayo sauce added a bold twist to the whole sandwich. As far as quality goes, they used normal ingredients, nothing fancy but it definitely didn’t feel cheap either. All the ingredients felt fresh and the sandwich itself was a bit warm, but I popped it in the microwave for 30 seconds to bring out the delicious aroma hidden within.
In terms of value, Subway is always a cheap and healthy option, and you can almost always find a coupon that further reduces the total price of your order. This particular restaurant was a bit more cheaper than the one I usually go to, about $1 cheaper. However, Subway’s variety is what draws people in. With over 12 types of sandwiches to choose from, all fully customizable, you can remove any ingredients you don’t like, which is perfect for people with dietary restrictions or vegetarians. They also have a make-a-meal option where you can add a snack and a drink for a cheaper price if you buy a sandwich.
While the staff at this Subway location may not have been the most friendly, it is important to remember that cultural differences may play a role in their communication style. As someone who has traveled extensively and experienced a wide range of dining experiences, I can appreciate the value of quick and efficient service without the frills. It’s worth noting that the lack of pleasantries and polite exchanges may come across as rude to some American diners, but it’s important to consider the cultural norms and expectations of the staff as well.
Overall, I’d recommend this Subway restaurant for anyone looking for a quick and satisfying meal in a cozy setting.
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Hali Rainey (hali babi OR Munchkin)
It was terrible!!! The service sucked way worse than the food though, but the food was still more than shitty! They charged me 8$ extra for adding turkey to my sandwich hell that’s more than what is 6 inch cost
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Brad Fertig
They don’t let you use coupons or rewards from Subway? They charge for everything and don’t really understand English. (Or pretend not to). Might be their gimmick. It’s very dreary and low energy. Depressing really.
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Joe Jenkins
Horrible place. Not only is their a huge language barrier, I’m certain they served me spoiled chicken. I’m hoping my friend and I will be OK, we both got sandwiches from here. The same kind, we both ended up not wanting the full sandwich so we split one and saved one. Even at the time, I’m telling her this chicken taste different and it smells kinda funky. However as we all know, chicken can be a little funky sometimes. Then the bread and onions and stuff masked it. I just went to the fridge for water and this other sandwich has my whole refrigerator and now kitchen smelling like rotting flesh. I’m in chemo so, if I get sick it can be life threatening. This subway will be closed from legal fees soon if that happens. This is beyond ridiculous and disgusting
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Martin Killings
Very rude lady and spouse business! I asked a question about the sauce and she completely ignored me. She just looked at me and continued to make my food as if I was forced to buy the meal regardless of how she made it. I reluctantly brushed it off as she finally answered. The husband, instead of being dignified just looked as well then when he finally said anything he rudely just pointed at the card machine suggesting come on and pay. I started to walk out but thought why allow someone else’s personality dictate mines. Food was dry and barely any topping on it. Horrible food and service. Hopefully they learn how to respect the customers they expect to make a living off of. I still question myself as to why I didn’t walk out but this review helps me feel a little better to expose bad service.
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Riah Daniel
I ordered a sandwich online had someone from my office pick it up. I opened my sandwich and no mayo was on it. No big deal. Then I saw a piece of hair in my food. I called up there and they tried to act like they didn’t have any online orders that picked up. Then acted confused as to what I was talking about. I have to now take my lunch to go back up there to get my money back.
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John Andrews
The woman that was there and helped me was awesome
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