Melanie Copeland
I am writing this review to commend the professionalism of the manager, Gavin. I came to pick up a pizza over the weekend and observed an unruly guest screaming at Gavin and his staff. Whatever she was upset about, he handled it calmly and respectfully despite her rudeness. He is clearly a well trained and competent manager and I watched him delegate his team effectively through a busy rush. I didn’t mind waiting a little longer for my pizza because the whole team was clearly putting the work in to get through the rough night! I will be returning.
… moreCole Wilgus
Only bc google asked me to review, but please pick another location. I hadn’t ordered papa john’s in a long time and was very disappointed. breadsticks were overcooked and so were both pizzas. crust was hard. quality check on their app must be a joke.
… moreJasmine Jaye
Walked in to get my pick up order and 2 guys are standing at the register with their backs turned just casually talking. One guy finally turns around after 5 minutes of me standing there to greet me. I noticed the guy making the dough wasn’t wearing any gloves. Then I looked around and nobody was wearing gloves but was touching multiple things and was still handling food. When I asked about gloves, he said the state doesn’t require it because they put food in the oven that will kill any germs…. Like huh?! I just got over the flu and haven’t been able to eat anything in days so when I seen that it turned my stomach even more. Came home and the pizza in fact did make me throw up.
… moreelyse foutty
If zero stars was possible that would be my rating. An entire change in staff needs to happen. Placed a carryout order and the app said it was ready so I go to pick it up. Made me wait an HOUR and gave me no reason as to why it was taking an hour after they had it marked ready. Got parm garlic breadsticks and a large pepperoni pizza. They gave me plain breadsticks (theres sauce on maybe half of one individual breadstick) and my pizza looks as though someone punched it??? Never had an issue at any other location with this simple order. Beyond frustrated.
… moreDM Skt
They screwed up the pizza that I had ordered gave me somebody else’s. The breadsticks weren’t fully cooked or even a standard size of a breadstick. They were so doughy in the middle. I would post pictures but it doesn’t give me that option.
… moreAmrit
Literally the rudest experience ever. I go in for a pick up order and go past the counter (mind you there’s absolutely no door there or no sign saying that I can’t pass, and because there’s no door or sign it looked like a part of the establishment customers can be in) because it looked like my order was ready one a rack. I asked the worker if I can go ahead and take it and the worker says “uh I don’t know if you can be back here”, and then this horrible woman comes and yells in my face, screaming “I TOLD YOU I WILL BE WITH YOU IN A MINUTE YOU CANNOT BE PAST MY COUNTER” and actually gets all up in my face. First of all, so incredibly rude. It was a honest mistake and didn’t require yelling at a teenage girl. Secondly, I didn’t even hear this rude woman say that she will be with me in a minute because she was in the very back of the kitchen?? Also, if it was that freaking deep to you that customers can’t go past the counter, then put up a sign or door so people can’t go back there by mistake. I literally apologize and say that I didn’t know that (CAUSE THERE WASNT ANYTHING TO SUGGEST IT WASNT ALLOWED TO GO BACK THERE) and she stays rude as hell and when I start bawling and my mom comes in she’s starts acting all nice calling me “honey”. This is a Papa John’s mind you, don’t know why her ego and behavior was so horrible. Yelling like that and making a girl a third of your age cry is a mark of your character and success in life. Not sure if it was racism or jealously that your old as hell. Don’t go here, and if you do maybe yell at everyone because that’s how it seems like this Papa John’s is run.
… moreCathie Robinson
I was not happy to see so much crust that wasn’t covered with toppings. I did place my order 1 1/2 hours before I wanted to pick it up, but I didn’t expect them to cook it right away.
I’m afraid this was one pizza I was not impressed with.
… moreCosta Demou
Worst service ever – avoid at all costs.
Placed an order through their app with a promised delivery window of 30–40 minutes. Nearly two hours later, still no pizza. The manager claimed a DoorDash driver stole my order, but the tracker clearly showed three different drivers arriving, waiting 5–10 minutes, and leaving because the food wasn’t even ready. Instead of owning up to the delay, the manager rudely shifted blame to the drivers. Completely unprofessional. Save your money and take your business to a place that values its customers.
… moreIvy
Employees 10/10 Manager -10000/10. She is very unprofessional and screams at her employees. The role of a manager is to help her employees implement success and all she does is make it worse. Please get someone new to manage this store it would definitely be better for everyone involved!
… moreGessica A
There is apparently a problem with delivery… It looks like it was dropped on the ground. Instead of putting it on here, I tried to contact Papa John’s twice to make sure they knew, but they would not contact me back won’t be ordering from here again.
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