N. M
The quality of my soup, bread and apple was the worse. The cashier was friendly but my soup was half full, bread was hard and then I figured I’d eat my apple. My apple was definitely assaulted. Overpriced and bad quality.
… moreIda Godwin
I placed a catering order the day before I needed it. I ordered a Greek salad. The day I ordered it I was asked what time for pick up, I stated 6:30pm. The young lady who took my order mentioned it would be ready between 6:15pm and 6:30pm. I arrived at 6:45pm and my order was not ready! I was told “they’re working on it and it should be right out. Mind you I called tried calling them earlier to tell them I would be late. No one answered the phone. I waited an extra 10 minutes before getting my order. Staff are polite but they need to work on being prompt.
… moreK. Husain
Update: Still slow…only now they ask you to pull up to the reversed parking lot. My honest opinion? Shut down the drive thru. Thus restaurant is not meant for drive thru. Staffing and menu does not allow it to operate in such a capacity.
The drive through is so incredibly SLOW!!
I MEAN COME ON!!!!
Portion size is ridiculous small. They should be ashamed of themselves for charging 19.95 for a soup and salad. The salad could fit in the palm of my hand!!!
… moreHer Mommy
I recently ordered at the drive thru and after waiting 25 minutes for my order I got frustrated and drove around the car om front of me to go inside. After waiting another 10 minutes my order was handed to me. I immediately checked the bag and should’ve voiced my concerns about the runny potato soup burned sandwiches abd the super small portions. I didn’t, we drove home, upon getting out of the car the watery soup leaked thru the bag and caused the whole bag to rip open and as everything hit the ground I Screamed, we should’ve never went to Panera bread!!!! I found the number to call and complain Andreas transferred to a manager named Pahola, she was empathetic and apologized and informed me if I wanted to drive back up she would promptly process a full refund. I went, she processed the refund and apologized again and offer me any baked good at no charge for my trouble! What a way to turn a 1 star visit into a 5 star experience ✨️! Thank you Pahola for making this horrible visit and awesome one!
… moreM Asim Qamar (Asim)
I am so happy to find this Panera in mount holly / Burlington nj area.
This is clean, comfortable store and the staff is nice and friendly.
No wait , surprisingly quick service and the food is always fresh.
Large parking lot and also have drive through
They will see me often.. go support this local Panera!
… moreDoris Allen
I had Asiago steak stack and onion soup. Pretty good. I love the open Ness of the restaurant. Bread all layed so you can see.
… moreIvy Swan
Healthiest selections given its neighboring competitors. Everything served fresh by competent, friendly, staff. I will continue to support this location and I am so glad that they are here to provide healthy, fast food options.
… moreAlexis Hamer
Manager SUPER friendly and just great customer service. I dined in with my friend and he came over and asked “how is everything you guys.” Great manager, place is clean. Quiet and all around great .
… moreEileen Regan-Calvillo
Where do I begin? Spent all afternoon in my bathroom. Food made me ill. Not joking. My husband got soup and sandwich. Soup was cold. Not lukewarm. Cold. I ordered apple chicken salad. Barely had any protein. Few bites of chicken. Think I had bad lettuce. Spent $30+ dollars on lunch for cold soup, nothing to write home about cheese sandwich, barely there chicken, “bad” lettuce and an entire afternoon/evening flushing it all down the toilet. What a waste of time and money.
… moreSanjeev Patel
This has to be one of the cleanest and friendliest Panera that I have been to. The service is fast and really cater to their guests needs. Typically for a franchise food outlet, goal is to sell number of meals. Here, overall they are friendly and attentive. I would recommend the staff and management to keep up the efforts.
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