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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 8240 N Springboro Pike, Miamisburg, OH 45342
Phone: (937) 435-3604
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Alexander Jones
Ordered two smoothies through the app to be told they weren’t available. That’s fine but I was then told to try for a refund through the app. Come home to find out there’s no option to process a refund through the app.
Not going to go back and waste even more time over it. Just ganna stay away from McDonalds for a while.
EDIT: Aside from the two smoothies I got 2 apple pies. This was one of them. There’s not even pie filling in it. Got 1/4 items right smh.
… moreNot going to go back and waste even more time over it. Just ganna stay away from McDonalds for a while.
EDIT: Aside from the two smoothies I got 2 apple pies. This was one of them. There’s not even pie filling in it. Got 1/4 items right smh.
Your Agent John Clark
I am a simple man with one simple request every time I eat at McDonald’s. I want hot fries. Not warm. Not kind of hot. Hot. A lot of places miss the mark on that, but not today.
Today Kyniah made my entire day. She listened when I asked for fresh hot fries and she made sure the person working the fryer knew how important it was to get them right. That alone earned five stars. Hot fries are my favorite food in the world and always have been. When I was a kid my mom made me wait until I got home to eat them. Ever since I turned eighteen years old those fries have never made it out of the parking lot. I am fifty two now and that has not changed one bit.
To make things even better, Ty brought out my order. The fries were not the correct ones at first. The moment I mentioned it he apologized, turned around and went straight back inside to grab the hottest and freshest fries they had. No attitude. No hesitation. Just excellent customer service.
These two employees are outstanding and this location has officially earned a loyal fan. Thank you for hiring people who truly care about doing the job right. I will absolutely be back soon.
… moreToday Kyniah made my entire day. She listened when I asked for fresh hot fries and she made sure the person working the fryer knew how important it was to get them right. That alone earned five stars. Hot fries are my favorite food in the world and always have been. When I was a kid my mom made me wait until I got home to eat them. Ever since I turned eighteen years old those fries have never made it out of the parking lot. I am fifty two now and that has not changed one bit.
To make things even better, Ty brought out my order. The fries were not the correct ones at first. The moment I mentioned it he apologized, turned around and went straight back inside to grab the hottest and freshest fries they had. No attitude. No hesitation. Just excellent customer service.
These two employees are outstanding and this location has officially earned a loyal fan. Thank you for hiring people who truly care about doing the job right. I will absolutely be back soon.
Herp Derp
First time having to write a review for this Mcdonald’s. Normally I would say this is a pretty okay place, normally speed is fine and for the most part food is served correctly. Only writing today because of how bad of an experience I had at the place I had been frequenting for lunch.
I have never had staff openly calling customers idiots or stupid in front of the customers which would be whatever but apparently I’m the idiot for someone giving me the wrong food that had to be remade because it was missing from a different order? I’m the idiot because I immediately checked my food and brought it back for the correct food?
Don’t get me wrong, there are idiots out there trying to be difficult or trying to make things hard on staff, but again I’m the idiot because you gave me the wrong food.
I don’t care my food took a little longer, I don’t even care that it was wrong. What I do care about is having staff talk shit directly about me when I’m just trying to get my CORRECT lunch.
If you’re going to order from this location I recommend ordering from the app and picking it up inside. Times are faster, I’ve never had issues with wrong food, and honestly never had to go back in to be called an idiot to my face.
… moreI have never had staff openly calling customers idiots or stupid in front of the customers which would be whatever but apparently I’m the idiot for someone giving me the wrong food that had to be remade because it was missing from a different order? I’m the idiot because I immediately checked my food and brought it back for the correct food?
Don’t get me wrong, there are idiots out there trying to be difficult or trying to make things hard on staff, but again I’m the idiot because you gave me the wrong food.
I don’t care my food took a little longer, I don’t even care that it was wrong. What I do care about is having staff talk shit directly about me when I’m just trying to get my CORRECT lunch.
If you’re going to order from this location I recommend ordering from the app and picking it up inside. Times are faster, I’ve never had issues with wrong food, and honestly never had to go back in to be called an idiot to my face.
Josh Scharnick
My order is always accurate, but sometimes the sandwiches are built without care. This has only happened once or twice, hence the 4 stars. It’s my only beef with this location, thus I must vocalize it. Still- 4 stars. All the staff are super friendly too!
… moreE A
Placed a mobile order and when I got to the window they had me pull up to wait. Already 2 other cars waiting so I pulled into a spot reserved for drive thru. A lady came up to my window asking if I had the bagel I said no I had a mobile order and she walked off. Then came back to ask me what was in my order and I told her. She came back with my food which had the list of items on the bag. I then check my food and one of the items was made wrong. So I go through the line again and let them know that. The girl at the speaker said to pull around to the 2nd window and they will give me a new one. I pull around and she asks for the sandwich back which I thought was weird bc normally no one asks for it back. Then handed me a new bag. Come to find out that sandwich was also made incorrectly. At this point I was so annoyed so I just left. There’s always something wrong when I come to this McDonald’s.
… moreJustin Snodgrass
I finally found a McDonald’s that listens when I asked for light mayonnaise. This is perfect thank you!!!
… moreRenita Mitchell
This used to be one of the best McDonald’s, not anymore,we ordered at the speaker and when we got to the window the rude cashier said we didn’t get your order and that you have to go back around and then she slams the windows and walk off! Will not return but Mgmt need to work on their employees customer service skills!
… moreJared Heidecker
Literally the single worst experience I’ve ever had at a McDonald’s. 9pm on a Thursday and we ordered a couple drinks and a fry on the app. Waited in the drive through line for 15 minutes, got up to the speaker and was greeted by the automated introduction then nothing for another 10 minutes. Decided that we already paid for the food, might as well try and get it from inside? Not gonna happen. Both entrances locked. Multiple people waiting for their food with no answer and no word from anyone.
… morePeace Of God4lyfe
I ordered from this location and was missing a whole order. I called in to the restaurant and I was told to bring my entire food to the restaurant. I requested to speak to a manager on duty. She came, looked at with an attitude without listing to what I had to say and just told one of the workers to just give me what I am missing. And walked off with a stinking attitude. I have NEVER felt this humiliated and embarrassed in my life like this. I will NEVER order from this location again.
… moreBarton W Rice
Absolute dismissive bs at this location. I come through every day for a large decaf coffee. Half the time its not made but today was worse. I asked for decaf because I have a heart condition, but they gave me fully caffinated. I know because a half an hour later I’m at work in a full on cold sweat thinking Im having a heart attack. Absolutely unacceptable and dangerously dismissive. People who want decaf need it for a reason. Get it together.
… more