

Cracker Barrel in Columbus, Mississippi is where friendly smiles meet homestyle cooking and unique shopping—all at a fair price. Whether you’re craving Breakfast All-Day with fluffy Buttermilk Pancakes or Southern classics like juicy Fried Chicken and slow-simmered Chicken n’ Dumplins, there’s something for everyone. Order online for easy pickup or delivery, or swing by your local Cracker Barrel to experience true country hospitality.
Homey chain restaurant serving American comfort food, with an on-site general store.
Hours
| Wednesday | 7 AM–9 PM |
| Thursday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 7 AM–9 PM |
| Sunday | 7 AM–9 PM |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Family Restaurant & Breakfast in Columbus, 39705 | Cracker Barrel
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Homestyle Food For The Family – Cracker Barrel Menu
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Reviews
On December 28, 2025, I had a very disappointing experience at Cracker Barrel that will ensure I do not return.
I ordered chicken fried chicken, but when the food arrived it looked and tasted noticeably different than expected. I politely asked our waitress if the recipe had changed, as something seemed off. She stated that the recipe had changed like other items on the menu and said she would bring the manager over.
When the manager, Phylicia Johnson , arrived, her demeanor was immediately dismissive and rude. Instead of asking questions or trying to understand the concern, she approached us with an attitude and asked, “Who had a problem with the food?” After we explained, she abruptly stated that nothing had changed and that it had “always been like this.”
We calmly said that maybe it was the flour or seasoning and that something just didn’t sit well with us and to be clear, we did NOT ask for the food to be remade, replaced, or comped. We were simply asking a question.
At that point, Phylicia Johnson began pointing at the food, repeatedly saying, “You see that it’s chicken fried chicken, and that is chicken fried chicken,” in a condescending manner. She then walked over to the waitress and told her that nothing had changed. The waitress, who was a very sweet and caring woman, responded by saying, “I am very sorry about that.”
The manager’s behavior made us feel talked down to, like little children, and completely unworthy of her time. The interaction was unprofessional, uncomfortable, and unnecessary.
This situation could have been handled with honesty and basic courtesy, but instead it escalated due to poor management behavior. Cracker Barrel is known for hospitality, and this experience reflected the complete opposite.
My experience yesterday was a disaster from start to finish. First, I placed an order with nowhere to indicate to remove ice from my drink, so the chat said to contact the store. I did only to be told they don’t see my order and help. I contacted chat again (also not a good experience), and chat confirmed my order sending me back to the store. I waited 5 minutes and called the store again only to be told they still don’t have my order and don’t know how long it takes for them to see. Waited a few more minutes, now almost 10 minutes from placing order and I called the store and asked for a manager. The manager said they see it immediately so she’s not sure where the order is, but then a few seconds later she miraculously sees it as pending. I told her not to put ice in drink and she said we’ll make sure not to include ice.
My order was due at 4:30, so at 4:45 it’s still not there and I called the store. They said it was picked up but couldn’t tell me how long ago. I’m literally right behind the restaurant in a hotel so it should not take but 2 minutes to deliver. So again no help. Finally after being 20 minutes late, the driver arrived.
Not only was my order late, had issues with order being visible at the store, restaurant absolutely no help, now I get my order and have several issues.
My drink is wrong and was a regular lemonade which is not what I ordered. It had ice so I can’t drink it with sensitive teeth. I specifically called to request no ice and was told they’d make sure or didn’t have ice.
I ordered two extra dressing for salad and extra jelly for biscuits and extra silverware. I have neither.
My macaroni is runny and chicken is not the regular chicken. It looks like a chicken patty
This entire order was useless to me and I had to order something else and pay another delivery fee. Very unacceptable.
The chat tries to give me a $20 compensation card for future visit. Absolutely NOT! After having two bad experiences and this was the worst, I’d NEVER visit Cracker Barrel to be disappointed again. I requested a full refund of $34.18 and expect to receive it in the next few days or this matter will be escalated further.
This store needs to have an intervention because this is horrible to be visiting and each time have bad experience.