Social Profile: 
![]()
![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Welcome to your Chantilly Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 4201 Chantilly Shopping Center, Chantilly, VA 20151
Phone: (703) 631-2253
Website: https://www.chick-fil-a.com/locations/va/chantilly?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Chantilly – Chick-fil-A
Account Sign out. Favorite this location. Chantilly. 4201 Chantilly Shopping Center. Chantilly, VA 20151. Closed – Opens tomorrow at 6:00 AM EDT. (703) 631-2253.
Chantilly Air and Space | Chick-fil-A
Chantilly Air and Space. 3454 Historic Sully Way. Chantilly, VA 20151.
Chick-fil-A Chantilly | Chantilly VA – Facebook
Chick-fil-A Chantilly, Chantilly. 1974 likes · 57 talking about this · 2174 were here. Welcome to Chick-fil-A®, where we serve quality food and…
Last Updates
Reviews
Steve Mosteiro
Had the worst service and food experience in all my years of eating Chick-Fil-A food. Curbside service completely ignored me and my order. Had to go into restaurant to retrieve my food and staff was not helpful! To make matters worse, the sandwich I ordered, both the chicken and the bun were burned. I registered a complaint with Chick-Fil-A over the phone. Did obtain a response from the owner at this location and he was not very apologetic for my situation. He offered no compensation or other for my experience just a thanks for bringing it to my attention. Pretty sorry and unacceptable. Will not be going back to this location since they obviously have forgotten about customer service and food quality!
… morecindi k
I used to love the Cobb Salad from Chick-fil-A and ordered it regularly — until I found a dead bug in mine the day after purchasing it from this store. I was horrified, especially because I have a sensitive stomach and had already eaten part of the salad the night before.
I submitted a complaint through Chick-fil-A CARES and emailed and sent photos to management. While I eventually received a refund after calling the store myself, no one followed up to offer a resolution or even acknowledge the issue beyond asking for photos.
I’m sharing this to raise awareness. Mistakes happen, but the way they are handled matters. I’m disappointed and won’t be ordering salads from here again.
… moreI submitted a complaint through Chick-fil-A CARES and emailed and sent photos to management. While I eventually received a refund after calling the store myself, no one followed up to offer a resolution or even acknowledge the issue beyond asking for photos.
I’m sharing this to raise awareness. Mistakes happen, but the way they are handled matters. I’m disappointed and won’t be ordering salads from here again.
Jonathan Sauder
Quick, friendly service and good food. They even gave us all the sauces we requested via the app without us having to ask.
The store was clean and had a kids play area.
… moreThe store was clean and had a kids play area.
hye kyung hwang
I would like to share an unfortunate experience I had this morning at your Chick-fil-A location at 4201 Chantilly Shopping Center, Chantilly, VA.
My friend placed an online order at 7:15 AM, and I arrived at the store around 7:20 AM to pick it up. A team member asked for the name on the order, which I provided. Around 7:25 AM, another employee asked again for the name and the order number, so I showed a photo of the receipt and the order details.
At that point, one of the servers told me that the system showed the order had been placed twice, which is why it had not been prepared. I called my friend to confirm that she had only placed the order once. I asked the employee whether I should continue waiting or leave, and I was told to wait. After about five more minutes, I checked in again regarding the status of the order.
Another employee then asked if I had possibly placed the order at a different location—even though I had already shown the receipt with the correct store address clearly displayed. She said she would print the receipt and that my order would be ready in about two minutes, so I continued waiting.
Unfortunately, I needed to get to work and could not wait any longer. I requested to cancel the order, and the staff member told me she would cancel it. However, she suddenly went to the kitchen to pack the food and brought it out to me. When I explained that I had already asked for a cancellation, another employee told me they did not expect I would pick it up as a carry-out order, and that sometimes online orders appear late in their system.
Throughout the entire interaction, I did not receive any apology for the confusion, delay, or miscommunication. The overall attitude felt dismissive and unprofessional. This has always been my favorite Chick-fil-A location because it is close to my workplace, but after this experience, I left feeling very disappointed with both the management and the customer service.
I hope this feedback helps improve communication and service for future customers.
… moreMy friend placed an online order at 7:15 AM, and I arrived at the store around 7:20 AM to pick it up. A team member asked for the name on the order, which I provided. Around 7:25 AM, another employee asked again for the name and the order number, so I showed a photo of the receipt and the order details.
At that point, one of the servers told me that the system showed the order had been placed twice, which is why it had not been prepared. I called my friend to confirm that she had only placed the order once. I asked the employee whether I should continue waiting or leave, and I was told to wait. After about five more minutes, I checked in again regarding the status of the order.
Another employee then asked if I had possibly placed the order at a different location—even though I had already shown the receipt with the correct store address clearly displayed. She said she would print the receipt and that my order would be ready in about two minutes, so I continued waiting.
Unfortunately, I needed to get to work and could not wait any longer. I requested to cancel the order, and the staff member told me she would cancel it. However, she suddenly went to the kitchen to pack the food and brought it out to me. When I explained that I had already asked for a cancellation, another employee told me they did not expect I would pick it up as a carry-out order, and that sometimes online orders appear late in their system.
Throughout the entire interaction, I did not receive any apology for the confusion, delay, or miscommunication. The overall attitude felt dismissive and unprofessional. This has always been my favorite Chick-fil-A location because it is close to my workplace, but after this experience, I left feeling very disappointed with both the management and the customer service.
I hope this feedback helps improve communication and service for future customers.
Isma J
Went to drive through. They got my name wrong and when I got my spicy chicken deluxe, the lettuce was rotten and the sandwich was cold as if out of a fridge. They should know better than to serve cold chicken. Smh I should report them to the department of health for serving salmonella in a cold sandwich.
… moreAhmed Shehata
What a joke! A “genius” decided to disable the dine-in option in the app. So if you’re ordering through the mobile app, there’s no way to select dine-in — you have to choose carry-out and then pick it up yourself. You’d think maybe they’re short-staffed or something, but nope. You can order for dine-in, just not through the app — only at the cashier. So now they’ve managed to waste their staff’s time twice: once taking your order, and again bringing it to your table.
When we finally got our “carry-out” order, it was missing sauce, napkins, straws, and more.
To make things worse, my 7-year-old hurt her knee in the play area. I told her to ask for a cup with some ice to help with the swelling, and guess what? The lady at the counter asked her for 27 cents — for a cup of ice! Seriously?
The only reason I might ever come back to this location is the play area, since the Chick-fil-A closer to us doesn’t have one. Otherwise, I wouldn’t set foot here again.
… moreWhen we finally got our “carry-out” order, it was missing sauce, napkins, straws, and more.
To make things worse, my 7-year-old hurt her knee in the play area. I told her to ask for a cup with some ice to help with the swelling, and guess what? The lady at the counter asked her for 27 cents — for a cup of ice! Seriously?
The only reason I might ever come back to this location is the play area, since the Chick-fil-A closer to us doesn’t have one. Otherwise, I wouldn’t set foot here again.
Ameen Karim
This is a new location, and it’s fantastic! I walked in during lunch time and the employees all greeted me and took my order promptly. I’ve gone here a couple times for lunch and they’re great when doing a mobile order or eating in.
The bathrooms? Clean. The amenities? Full and stocked. The tables and atmosphere? Straight vibe.
10/10 a very good location and look forward to eating here every now and then. Plus they have a drive thru with two lanes and an outdoor seating. Not to mention the play pin.
… moreThe bathrooms? Clean. The amenities? Full and stocked. The tables and atmosphere? Straight vibe.
10/10 a very good location and look forward to eating here every now and then. Plus they have a drive thru with two lanes and an outdoor seating. Not to mention the play pin.
Sonali Kattige
Everyone at the drive thru was busy talking. Did you cross check my order at the window like they generally do and neither confirmed my name with the order and ofcourse my order had the wrong dressing and sauces . Packed the salad and hot sandwiches together and place the hot sandwiches on the salad. Very disappointing!
… moreIris Starker
I really liked the chicken nuggets here. I don’t really see to many fast food places with a play area anymore so it was nice that my son got to play after we ate.
… moreBlue Sky Jang
This morning (11/24), my colleague and I experienced a very unpleasant situation at the Chick-fil-A located at 4201 Chantilly Shopping Center in Chantilly, VA. We had planned to have breakfast together, but this incident made it impossible for us to do so.
This incident completely ruined our day. I wouldn’t give this place a single star, and I want to explain exactly why I am so upset:
1. They showed absolutely no consideration for our valuable morning time and made us wait for a long time.
2. There was absolutely no communication while we waited, and we felt completely ignored.
3. Even though our receipt and order were clearly verified, they refused to acknowledge their mistake and didn’t offer any apology.
4. They showed no sincerity or effort to resolve the issue, leaving us so upset that we are furious enough to never want to visit this store again.
5. Their unprofessional and abrupt action of suddenly handing over the food only made the situation even more frustrating.
I am still extremely upset, but I sincerely hope no other customer has to experience this kind of treatment and that this store’s service is urgently improved.
… moreThis incident completely ruined our day. I wouldn’t give this place a single star, and I want to explain exactly why I am so upset:
1. They showed absolutely no consideration for our valuable morning time and made us wait for a long time.
2. There was absolutely no communication while we waited, and we felt completely ignored.
3. Even though our receipt and order were clearly verified, they refused to acknowledge their mistake and didn’t offer any apology.
4. They showed no sincerity or effort to resolve the issue, leaving us so upset that we are furious enough to never want to visit this store again.
5. Their unprofessional and abrupt action of suddenly handing over the food only made the situation even more frustrating.
I am still extremely upset, but I sincerely hope no other customer has to experience this kind of treatment and that this store’s service is urgently improved.