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Welcome to your Carrollton Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1316 S Park St, Carrollton, GA 30117
Phone: (770) 832-8538
Website: https://www.chick-fil-a.com/locations/ga/carrollton?utm_source=google&utm_medium=gmb
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Order: Order online
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Reviews
Abel Perez
Have not been in 3 months since I’ve been to chick-fil-a , was in the mood for some chicken biscuits. Everything was in the order however when we opened up the parfait looked a little suspicious. Might as well not even sell parfaits. Now I remember why I don’t go there anymore.
… morePaige Jenkins
I am a frequent of this CFA and there is always a problem! I have reported many times, and nothing is ever addressed. I have been charged for items I didn’t receive and then never reimbursed. I have ordered catering and not gotten all of my order and told to “just come back and get it” I live 20 mins away… I can’t “just come back and get it” – I could list numerous other occurrences…
This morning, I got biscuits for a work meeting and ordered 13 chicken biscuits and 1 chicken and cheese muffin. I counted all the items before leaving to ensure no one got left out because it is a common issue with incorrect orders here, everything was good, so I thought… The chicken and cheese muffin was an egg white grill with no egg. Y’ALL NEED TO PAY ATTENTION it is so frustrating that this is the norm here.
… moreThis morning, I got biscuits for a work meeting and ordered 13 chicken biscuits and 1 chicken and cheese muffin. I counted all the items before leaving to ensure no one got left out because it is a common issue with incorrect orders here, everything was good, so I thought… The chicken and cheese muffin was an egg white grill with no egg. Y’ALL NEED TO PAY ATTENTION it is so frustrating that this is the norm here.
CINDY IBBETSON
I frequent Chick-fil-a in multiple locations. This was the most pitiful sandwich I’ve ever seen. The chicken was so thin and did not even cover the bun. Part of the price was breading only with no meat. The fries were soggy and lukewarm warm. Disappointed
… moreSara Brewer-Goss
I generally avoid complaining because I truly respect the hard work that goes into food service, but my experiences at this location have been consistently disappointing. Even for simple orders, there seems to always be a problem. This isn’t even my first complaint, as I’ve submitted a complaint on the app before for a separate issue.
Today, I placed a mobile thru order for a single float. While waiting, I watched multiple standard drive-thru customers, who arrived after me, receive their orders while I waited for mine. Even the customer behind me in the mobile thru line received their order first. (So keep in mind at this point my car is now holding up the line behind me). It took several minutes of waiting before a team member finally approached my car to ask what I was waiting on. They were then able to hand me the drink immediately, which suggests to me it had been sitting ready for some time. My whole drive thru experience probably took at least 15 mins, which is quite a long time for one beverage. Because I live so close, I’d love to see this location improve, but the consistent issues are making it hard to justify coming back. I feel that this CFA has lots of room for improvement and is in desperate need for better training or new management.
… moreToday, I placed a mobile thru order for a single float. While waiting, I watched multiple standard drive-thru customers, who arrived after me, receive their orders while I waited for mine. Even the customer behind me in the mobile thru line received their order first. (So keep in mind at this point my car is now holding up the line behind me). It took several minutes of waiting before a team member finally approached my car to ask what I was waiting on. They were then able to hand me the drink immediately, which suggests to me it had been sitting ready for some time. My whole drive thru experience probably took at least 15 mins, which is quite a long time for one beverage. Because I live so close, I’d love to see this location improve, but the consistent issues are making it hard to justify coming back. I feel that this CFA has lots of room for improvement and is in desperate need for better training or new management.
Cynthia Ford
The location is spacious. Plenty of room for drive thru. This is the first chik fil a I’ve been to that the food was hot. Like right out of the fryer and I love it. Staff were friendly and fast. I wish all chik fil a franchises were like this.
… moreTiffiany Thomas
I always come here but lately I’ve been getting not cooked chicken I’m highly upset seeing as I had a bad stomach condition and this kind of thing would make it hospitalization!!! I was told they can’t control how long chicken cooks no matter if it’s done or not basically it’s a chance your food may not be done if so we remake but we send it out however it comes out!! That’s not acceptable your job is to make sure the customer has done hot and fresh food and great service!! Someone needs to go back to the drawing board at headquarters and add extra time for chicken to be cooked!!! Everyone doesn’t like half done food!! Everyone doesn’t want to be sick! That’s what temperature checks on meat is for in restaurants!!! Check your products before sending them out to your customers!!
… moreamy s johnson
I know that chick fil a is a busy place always but when I place an order online to ho thru tge mobil line it ALWAYS takes me forever to get my food. I sit in that line and watch oeople order, get there food and leave that I passed when I got in line. If I want to use my app to get points for free items then I have to use the app to order,if I go thru the regular drive thru EVERYTIME I get my receipts and try to add them to my app I can never add them because something is always unreadable so I don’t have all of the information to add it because their ink doesn’t print on the paper.
Other than that the food is always good and my order is always correct.
… moreOther than that the food is always good and my order is always correct.
Andrea Acker
This is hands down the absolute worst
Chick-fil-A experience I’ve ever had. The chicken tasted like it had been sitting out overnight – dry, stale, and completely inedible. There was nothing fresh about it whatsoever. I ordered this first thing in the morning at 7am expecting hot, quality food, but what I received was a disgusting, rubbery mess that felt like it had been reheated from yesterday. I’m beyond disappointed – this was a total waste of money and completely unacceptable from a place that prides itself on quality. I will seriously reconsider ever coming back.
… moreChick-fil-A experience I’ve ever had. The chicken tasted like it had been sitting out overnight – dry, stale, and completely inedible. There was nothing fresh about it whatsoever. I ordered this first thing in the morning at 7am expecting hot, quality food, but what I received was a disgusting, rubbery mess that felt like it had been reheated from yesterday. I’m beyond disappointed – this was a total waste of money and completely unacceptable from a place that prides itself on quality. I will seriously reconsider ever coming back.
Zay Andrés
Wow. This is genuinely such an amazing experience I had. Kaylin took our order and she was very kind and also she was sweet during our order. I got my hands on the Banana Pudding Milkshake alongside a chocolate brownie. The atmosphere at this location is astonishing and beautiful.
The shake was very tasty and delicious. I could even taste the bits of banana pudding in it. The same said to the brownie. The flavor was tasty, and it was gooey. Oh and to make things better, they still say “my pleasure” to every customer including me when we thank them for taking care of our orders. Keep up the great work and I especially love the traditions of this chain.
… moreThe shake was very tasty and delicious. I could even taste the bits of banana pudding in it. The same said to the brownie. The flavor was tasty, and it was gooey. Oh and to make things better, they still say “my pleasure” to every customer including me when we thank them for taking care of our orders. Keep up the great work and I especially love the traditions of this chain.
N_ R
Just went through the Drive-Thru hassle at Chick-fil-A on Maple St in Carrollton GA. In short: Wasn’t worth $20 or the 30 min wait(!) & I won’t be back.
I got in the drive thru line at like 2:20pm today & moved thru the line all the way to the very end & had to inform the employees my order was never taken after they tried to hand me a bag with a chicken sandwich in it. They took my order but it took an additional 10 min to get my food and this was after waiting about 20 minutes in the line.
So 30 minutes to get this meal it should have been comped but it wasn’t & they didn’t even offer. $19.90 for 4 Strip Meal (fries & bottle of water) & a bowl of Chicken Tortilla Soup. Wasn’t worth the 30 minute wait & wasn’t worth the $19.90 my card was charged. And they didn’t give me a receipt or tell me how much my order was going to be. This is my last visit to Chik-fil-A.
… moreI got in the drive thru line at like 2:20pm today & moved thru the line all the way to the very end & had to inform the employees my order was never taken after they tried to hand me a bag with a chicken sandwich in it. They took my order but it took an additional 10 min to get my food and this was after waiting about 20 minutes in the line.
So 30 minutes to get this meal it should have been comped but it wasn’t & they didn’t even offer. $19.90 for 4 Strip Meal (fries & bottle of water) & a bowl of Chicken Tortilla Soup. Wasn’t worth the 30 minute wait & wasn’t worth the $19.90 my card was charged. And they didn’t give me a receipt or tell me how much my order was going to be. This is my last visit to Chik-fil-A.