


Mastro’s collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Classic entrees including steaks & seafood star at this sophisticated spot with old-school charm.
Hours
| Friday | 5–10 PM |
| Saturday | 11 AM–2:30 PM, 4–10 PM |
| Sunday | 11 AM–2:30 PM, 4–9 PM |
| Monday | 5–9 PM |
| Tuesday | 5–9 PM |
| Wednesday | 5–9 PM |
| Thursday | 5–9 PM |
Address and Contact Information
Address: 18412 Pacific Coast Hwy, Malibu, CA 90265
Phone: (310) 454-4357
Website: https://www.mastrosrestaurants.com/Locations/CA/Malibu/
Menu Photos
Order and Reservations
Reservations: mastrosrestaurants.com
Photo Gallery
Related Web Results
Malibu Fine Dining with a View | Mastro’s Ocean Club
Mastro’s Restaurants | Steakhouse & Ocean Club Seafood
Mastro’s Ocean Club – Malibu Restaurant – Malibu, CA – OpenTable
Reviews
The food is unapologetically decadent. The steaks are the true stars: perfectly cooked, richly marbled, and finished with that signature buttery flavor that Mastro’s is known for. Every bite feels luxurious. The seafood towers are equally impressive, fresh, generous, and beautifully presented, setting the tone for a lavish dining experience. Sides like the creamed spinach, lobster mashed potatoes, and butter-soaked vegetables are indulgent enough to feel like main attractions.
Mastro’s isn’t about subtlety; it’s about excess done well. It’s loud, glamorous, expensive, and worth it for special occasions, celebrations, or nights when you want to fully immerse yourself in luxury. If you’re looking for refined decadence, impeccable service, and a steakhouse experience that feels grand.
When we arrived, we were asked if we were celebrating anything. Normally, at a place of this level similar to how Ruth’s Chris Steak OCEAN PRIME , handles special occasions the staff already knows from the reservation and greets the guest accordingly, complete with the personalized birthday menu. So I simply asked whether my friend would be receiving her special menu.
The response I got from the a manager was not only unprofessional but deeply disrespectful. He said, “Are you going to wait for me to give you the menu before you ask that question?” and then followed it with, “Oh, is that right?” The tone, the sarcasm, the attitude completely unnecessary. I was genuinely taken aback. I held my composure only because I knew I would address it afterward.
I went to speak to another manager, and that is when I learned that the person who spoke to me that way is himself a manager. I then spoke with a manager named Key, who told me he would “take care of it,” but based on the lack of follow-up and the overall handling, it felt more like we were being dismissed than taken care of.
Now our server was excellent. His service was the highlight of our night.
But the food? Not at the level Mastro’s is known for. The Brussels sprouts came out cold, the steak wasn’t cooked to the requested temperature, and for a bill of nearly $700 before tip, the experience should have been far better in every way.
What troubles me the most is that I cannot shake the feeling that if we were not people of color, the interaction with that manager would have gone very differently. The treatment we received did not feel equal, fair, or professional. It took away from what was supposed to be a special night for my best friend, and that is something I take seriously.
I’m reaching out because I believe Corporate should be made aware. I’m not writing this out of anger but out of genuine concern no guest should ever be spoken to or treated that way, especially at a restaurant like Mastro’s
I would appreciate a follow-up but I won’t hold my breath I think. Contacting a high up will be best .
We asked our waiter if we could move tables and they accommodated, although now we were out on the deck instead of the nice dining room. Again, not ideal but certainly not the end of the world.
Onto the food. 4 out of the 6 meals were good. My meal in particular, was not. I ordered the bone-in dry aged ribeye medium rare. It wasn’t medium rare, it wasn’t even rare, it was RAW. I waited 20+ minutes for our server to return so I could hopefully get this taken care of and enjoy my meal with everyone else. By the time he returned everyone else had finished their meals. He was nice and apologetic, and asked if I wanted them to put it back on or cook one for me to take home. Nice offers, but it was too late for that. (Side note: I had lobster with my steak and it was chewy and lifeless. My guess is it’s frozen.)
About 10 minutes later one of the managers came over to apologize and she was very nice and removed my meal from the bill. I don’t want to sound unappreciative, but it’s not about the money. I made a reservation and came here tonight and I’m willing to pay the money. I want my meal to be good!
One thing that did make me laugh is when the staff apologizes, they say “I’m sorry you didn’t enjoy your meal” and not “I’m sorry we cooked your steak wrong”.
I’d give them another shot because everyone else seemed to have good meals. But it really was a disappointing evening.