Social Profile: 
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
… View more
When it comes to Jacksonville’s waterfront restaurants, it doesn’t get much better than Chart House seafood restaurant. Situated right on Southbank and featuring a unique architectural style, Chart House Jacksonville overlooks the city’s gorgeous downtown riverfront and is one of the most interesting buildings in the city. Designed by famous architect Kendrick Bangs Kellogg and inspired by Frank Lloyd Wright, our restaurant was even voted as one of the top 100 buildings in the state of Florida. From our prime waterfront location, diners can spot dolphins swimming out front daily and catch the best views in town of all the boat parades and fireworks displays throughout the year. The St. John’s River is the perfect backdrop for a romantic …
High-end chain eatery serving seafood & steakhouse fare in a classy setting with views.
Hours
| Thursday | 4–9:30 PM |
| Friday | 4–10 PM |
| Saturday | 4–10 PM |
| Sunday | 4–9 PM |
| Monday | 4–9:30 PM |
| Tuesday | 4–9:30 PM |
| Wednesday | 4–9:30 PM |
Address and Contact Information
Address: 1501 Riverplace Blvd, Jacksonville, FL 32207
Phone: (904) 398-3353
Website: https://www.chart-house.com/location/chart-house-jacksonville-fl/
Menu Photos
Order and Reservations
Reservations: chart-house.com
Photo Gallery
Related Web Results
Jacksonville | Hours + Location – Chart House
Situated right on Southbank and featuring a unique architectural style, Chart House Jacksonville overlooks the city’s gorgeous downtown riverfront and is one of …
Chart House | Seafood Restaurant With The Perfect View
Chart House Seafood Restaurants feature unique cuisine and dazzling waterfront views. Visit one of our twenty-six locations across the US.
Jacksonville Private Venues | Chart House
We are happy to assist you with all the details of your business function, wedding reception, rehearsal dinner, birthday celebration, anniversary party or other …
Reviews
Robin Anderson
I stopped by Chart House shortly after leaving surgery at a nearby hospital because I needed to grab a meal quickly and comfortably. We ordered the prime rib, meatballs, the salad bar, and an iced tea.
I want to start by saying our server was very kind and attentive — no complaints there at all. He was courteous and professional throughout the visit.
That said, the overall experience didn’t match the pricing. The iced tea was $5 and was extremely diluted — it honestly looked more like water than tea. The salad bar, priced at $15 as a side, was fairly basic and underwhelming. It consisted mostly of different types of lettuce with a few toppings like peppers, olives, and capers — nothing particularly special for the price. To be candid, there are casual dining places that offer more variety for less, which made this feel disappointing as a premium add-on.
The biggest letdown was the prime rib. While at the salad bar, I noticed the plate sitting in the service window and mentioned it to our server, who said they were still working on it. After about 10 minutes, it finally arrived, but unfortunately it was lukewarm and the potatoes were cold. For a $40 entrée, I expected the food to arrive hot and fresh.
Our total bill came to around $100, and while I truly don’t mind paying higher prices for quality dining, I do expect the food temperature, presentation, and overall experience to reflect that level. In this case, the value simply didn’t align with the cost.
I hope this feedback is taken constructively, as the location has great potential and the staff was friendly. With some improvements in food quality control and attention to detail, the experience could better match the premium pricing. I also want to note that there were only one of us eating in the party of two So this was a price for one person
… moreI want to start by saying our server was very kind and attentive — no complaints there at all. He was courteous and professional throughout the visit.
That said, the overall experience didn’t match the pricing. The iced tea was $5 and was extremely diluted — it honestly looked more like water than tea. The salad bar, priced at $15 as a side, was fairly basic and underwhelming. It consisted mostly of different types of lettuce with a few toppings like peppers, olives, and capers — nothing particularly special for the price. To be candid, there are casual dining places that offer more variety for less, which made this feel disappointing as a premium add-on.
The biggest letdown was the prime rib. While at the salad bar, I noticed the plate sitting in the service window and mentioned it to our server, who said they were still working on it. After about 10 minutes, it finally arrived, but unfortunately it was lukewarm and the potatoes were cold. For a $40 entrée, I expected the food to arrive hot and fresh.
Our total bill came to around $100, and while I truly don’t mind paying higher prices for quality dining, I do expect the food temperature, presentation, and overall experience to reflect that level. In this case, the value simply didn’t align with the cost.
I hope this feedback is taken constructively, as the location has great potential and the staff was friendly. With some improvements in food quality control and attention to detail, the experience could better match the premium pricing. I also want to note that there were only one of us eating in the party of two So this was a price for one person
V Layne
I read other really good reviews about this place before choosing to dine here. I am so grateful that I got to experience the architecture Ambience food and service that make this restaurant a favorite in Jacksonville. I had the salad bar which was delicious and salmon. Are server Stephanie was one of the best waitresses I have experienced she was extremely knowledgeable kind and came at the right time and made sure that all of our dining needs were met. I would definitely recommend this place.
… moreYolanda Riley
This is the first review I had to pray about before posting. To say I was disappointed is putting it mildly. The only thing good was the view. The Chart House by the river in downtown Jacksonville needs to work on bookings. We had a reservation at 8 pm for 12 but only had 10 guest. We were cramped at table for 8 by a huge pole.
We were seated around 8:10. Drink orders were taken right away. Drinks came around 15 minutes later. We said we needed a few minutes to look at the menu.
A few minutes turned into over 30 minutes. I saw our waitress walking back and forth to four tables right in front of me. Never once came and said are you ready. Two of our guest were smart and ordered the salad bar.
To make a long story short we were served after 10 pm. They close at 10.
The GM JD compt a few meals. All meals should’ve been heavly discounted. I asked for a military discount. I didn’t receive a discount. I should’ve had to ask. I did ask for a free dessert. The picture is below of how it looked when I arrived at my house.
Chart House needs to reserve the area near the window for big parties. It’s a straight line. If the Chart House can’t handle big parties they need to stop.
My receipt was wrong 3 times. I finally went to the register myself to make sure it was rung up correctly. $$$
Ive had better service at every Long Horn I’ve been to. We’ve had 20 people with Long Horn and did not have an issue.
This was my first time at the Chart House.
I wasn’t impressed at all. The prime rib and potatoes had no seasoning. The lobster bisque was good. It took over an hour an a half to receive our food.
People read the reviews for big parties before you go.
… moreWe were seated around 8:10. Drink orders were taken right away. Drinks came around 15 minutes later. We said we needed a few minutes to look at the menu.
A few minutes turned into over 30 minutes. I saw our waitress walking back and forth to four tables right in front of me. Never once came and said are you ready. Two of our guest were smart and ordered the salad bar.
To make a long story short we were served after 10 pm. They close at 10.
The GM JD compt a few meals. All meals should’ve been heavly discounted. I asked for a military discount. I didn’t receive a discount. I should’ve had to ask. I did ask for a free dessert. The picture is below of how it looked when I arrived at my house.
Chart House needs to reserve the area near the window for big parties. It’s a straight line. If the Chart House can’t handle big parties they need to stop.
My receipt was wrong 3 times. I finally went to the register myself to make sure it was rung up correctly. $$$
Ive had better service at every Long Horn I’ve been to. We’ve had 20 people with Long Horn and did not have an issue.
This was my first time at the Chart House.
I wasn’t impressed at all. The prime rib and potatoes had no seasoning. The lobster bisque was good. It took over an hour an a half to receive our food.
People read the reviews for big parties before you go.
Pplcallmehicy
Went here for my birthday yesterday and the place was incredible. Food was AMAZINGG and the staff is very welcoming. Their server, Jordan was an AMAZINGGG guy our whole time there. His energy was amazing and he did everything to make sure our time spent there wouldn’t go to waste. He deserves the world. Would 10/10 come back
… moreSteve Dorsey
The evening started off with a warm welcome by the host and the bartenders. Josh, Ian, and Patrick made sure our short wait was wonderful. Thank you all for helping me celebrate my birthday with a wonderful river view. Once seated Heather took over and kept the rest of the evening flowing smoothly and relaxing. The prime rib was both rare and tender. The mushrooms were spot on with flavor but not over-cooked. The Grouper was out of this world. Great job by everyone who served us. The reason for 4 stars was the lack of attention by the manager. Somehow he hit every table in our section, but not ours. Even though this has zero effect on most dining experience, I felt the need to draw attention to it. In closing I look forward to returning for another great meal at a really good price.
… moreJames Jones (Threejaye)
First time here. This was our 47th Wedding Anniversary. The ambience and the service was great. My only take-away would be the portion sizes.
… moreAmber Ortiz
We had such an amazing experience here! Everything we ordered was absolutely delicious. From the crispy Coconut Shrimp to the rich and creamy Lobster Risotto, the perfectly cooked Charter Prime Rib, and the flavorful Shrimp Carbonara. Each dish was spot on and exceeded our expectations.
The cocktails were just as impressive. The Choreographed, Butterfly Effect, and Infused & Fogged were not only beautifully presented but also balanced and creative in flavor.
A huge shoutout to our server, Jordan, who made the night even better. He was attentive, knowledgeable, and had such a warm personality. He truly elevated the entire experience, and we’ll definitely be requesting him when we come back.
Can’t wait for our next visit!
… moreThe cocktails were just as impressive. The Choreographed, Butterfly Effect, and Infused & Fogged were not only beautifully presented but also balanced and creative in flavor.
A huge shoutout to our server, Jordan, who made the night even better. He was attentive, knowledgeable, and had such a warm personality. He truly elevated the entire experience, and we’ll definitely be requesting him when we come back.
Can’t wait for our next visit!
Yaoshar Acio
My boyfriend and I celebrated our anniversary here and had such an amazing experience!
We made reservations so there was no wait at all. Our server was Taylor, who was very fun, kind, and informative. He was very knowledgeable about the menu and his recommendations were spot on. I had the Key West Grouper and my boyfriend ordered the Shrimp and Lobster Carbonara which were both very tasty. The flavors of each dish were unique and creative. We also ordered mojitos (pomegranate and mango) which paired well with our dinner choices.
What we appreciated the most was that Chart House went above and beyond in helping us celebrate. We had a table with a view of the river and downtown. We were very surprised but loved that staff made our night, by printing custom menus wishing us a happy anniversary. However, the icing on the cake was when Taylor surprised us with dessert on the house just for our special occasion.
We are so happy to say that we will be back again soon!
… moreWe made reservations so there was no wait at all. Our server was Taylor, who was very fun, kind, and informative. He was very knowledgeable about the menu and his recommendations were spot on. I had the Key West Grouper and my boyfriend ordered the Shrimp and Lobster Carbonara which were both very tasty. The flavors of each dish were unique and creative. We also ordered mojitos (pomegranate and mango) which paired well with our dinner choices.
What we appreciated the most was that Chart House went above and beyond in helping us celebrate. We had a table with a view of the river and downtown. We were very surprised but loved that staff made our night, by printing custom menus wishing us a happy anniversary. However, the icing on the cake was when Taylor surprised us with dessert on the house just for our special occasion.
We are so happy to say that we will be back again soon!
Real Recovery Guy
Jordan was amazing. Great service. The food was outstanding. The restaurant is old and the table we were sat at was terrible. Once again, Jordan was fantastic. The dress code was NOT adhered to. There was many men who dressed like they were going to steal and shake.
… moreMica Williams
Underwhelming for the price
I’ve lived in Jacksonville for about three years now and have always heard great things about Chart House, so I finally booked a reservation for my husband’s birthday. The atmosphere and waterfront view are definitely the highlight—the building has a really cool design and the setting is beautiful.
Unfortunately, the food and service didn’t live up to the hype. The drinks were just okay, and our mussel appetizer looked lazily plated with a watery sauce. The side options felt minimal and basic. I ordered the sea bass, which was actually pretty good, but my husband was disappointed with his lobster and vegetables. For the price point, we expected much better execution and presentation. They also randomly served us a bread basket that came out about 20 minutes AFTER our appetizer came out, so I’m not sure if that was the first thing that was supposed to come out while we waited, and the waitress just forgot about it?
Our reservation was at 6:45 PM and we didn’t get our entrées until around 8, with service that was just average throughout the night. Overall, the experience felt underwhelming for what we paid.
I’m glad we finally got to try this iconic Jacksonville spot, and the view alone makes it worth going once—but we won’t be returning. The food was not bad, there was just nothing that stood out. There are several nearby restaurants with more creative menus, better plating, and higher quality food for the same (or lower) price.
… moreI’ve lived in Jacksonville for about three years now and have always heard great things about Chart House, so I finally booked a reservation for my husband’s birthday. The atmosphere and waterfront view are definitely the highlight—the building has a really cool design and the setting is beautiful.
Unfortunately, the food and service didn’t live up to the hype. The drinks were just okay, and our mussel appetizer looked lazily plated with a watery sauce. The side options felt minimal and basic. I ordered the sea bass, which was actually pretty good, but my husband was disappointed with his lobster and vegetables. For the price point, we expected much better execution and presentation. They also randomly served us a bread basket that came out about 20 minutes AFTER our appetizer came out, so I’m not sure if that was the first thing that was supposed to come out while we waited, and the waitress just forgot about it?
Our reservation was at 6:45 PM and we didn’t get our entrées until around 8, with service that was just average throughout the night. Overall, the experience felt underwhelming for what we paid.
I’m glad we finally got to try this iconic Jacksonville spot, and the view alone makes it worth going once—but we won’t be returning. The food was not bad, there was just nothing that stood out. There are several nearby restaurants with more creative menus, better plating, and higher quality food for the same (or lower) price.