


Chipotle San Leandro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
Address and Contact Information
Address: 1505 E 14th St, San Leandro, CA 94577
Phone: (510) 667-1003
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in San Leandro, CA
Chipotle Mexican Grill Locations in San Leandro
Chipotle Mexican Grill in San Leandro, CA
Last Updates
Reviews
This was my joke of a chicken salad bowl with ‘extra cheese’. Being a local I gave it a few tries but not going back anymore.
I am writing to formally lodge a serious complaint regarding an extremely disappointing and unprofessional experience at San Leandro Store today. The level of service and management I encountered was completely unacceptable and requires immediate attention from upper management.
I arrived at the store a few minutes before the scheduled opening time of 10:30 AM. Upon entering, I attempted to make eye contact with the employees, but shockingly, every single one of them deliberately avoided acknowledging my presence. This alone was concerning, but what followed was even more unacceptable.
It was not until five minutes past the opening time that an older female employee finally opened the door. However, instead of greeting me or providing any customer service, she displayed a dismissive and irritated attitude before walking away. When I politely inquired about the store’s opening time, she blatantly ignored my question. When I persisted in seeking an answer, she responded rudely, questioning who I was to be asking such a thing.
I then requested to speak with the store manager, only to be told that the manager was not present. However, upon further inquiry with other staff members, I discovered that the very woman who had been so rude to me was, in fact, the store manager herself. This kind of deception and lack of accountability is appalling.
To make matters worse, as I proceeded to place my order, I overheard the manager making inappropriate and unprofessional remarks about my attire in Spanish, assuming that I would not understand. This behavior is beyond unacceptable for anyone in a customer service position, let alone a store manager representing the Chipotle brand.
As a local customer, I am deeply disappointed by this experience and will no longer be visiting this location. I am also filing a formal complaint with Chipotle’s corporate office, as I believe this matter requires serious intervention from upper management. I expect a prompt response from a regional manager or a higher-level executive regarding how this situation will be addressed.
I look forward to your reply.