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Casual chain with American fare, featuring burgers, a salad bar, cocktails & a convivial vibe.
Address and Contact Information
Address: 190 Mid Rivers Mall Cir, St Peters, MO 63376
Phone: (636) 279-1356
Website: https://rubytuesday.com/
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Mid-Rivers, MO – Pickup or Delivery – Ruby Tuesday
Ruby Tuesday – Mid-Rivers. 190 MID RIVERS MALL CIRCLE, ST. PETERS, MO, 63376. 636-279-1356 Get Directions. Regular Hours. Monday11:00 AM – 10:00 PM; Tuesday11: …
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Reviews
Restaurant Enthusiast
First off, I live in California and had a great experience some years ago with the only Ruby Tuesday (RT)-now closed, so I thought I would take my daughter (never visited any RT) after we unloaded the moving van stuff in her new home. Entering facility, we were greeted by a very friendly host, Jayson, seated us and took our drink order. His professionalism and excellent customer service was over and beyond throughout our entire dinner! As for the food, I ordered the 16 oz t-bone cooked rare-medium rare and my daughter ordered the bourbon pork chop. My t-bone came to me medium at best. I returned it to reorder the Triple Play. The ribs were way over parboiled, over cooked and BBQ glaze just didn’t add any flavor to enhance meat. The pork was dry with the sauce covering to try and add moisture that just wasn’t there and neither was the flavor. What a complete epic failure!! If it hadn’t been for Jayson, the review could have gone further south!!
… moreAsh Sanders
Sat down, waitress was inattentive and rushed us through ordering our drinks and food, and also did not write down our order which is also a recipe for disaster. When the drinks came they were the teas with berries in them and were not good. They were also unsweetened.
When our food did finally drive (after around 10 minutes of waiting) I was missing a patty off my double cheeseburger that I had ordered. While I waited for the waitress to come back so I could let them know of the mistake, I had all of my fries, which tasted undercooked and under seasoned. When she finally came back, I informed her that I was missing a patty like I had ordered. She told me the cooks would work on another patty and bring it out to me.
Why… would you make another patty? I’m assuming they MEANT that they were making me another burger, but the implied meaning was that they were literally going to bring me out a bare patty on a plate for me to assemble myself. This is Ruby Tuesdays, not Ikea. After around 15 minutes the manager came out to apologize for the inconvenience, and also told me that she would be putting my patty on a bun for me. How generous. 5ish minutes later, she [the manager Heather] produced a new, fresh double cheeseburger for me. She was very nice about it and I appreciated her bringing it out personally. Although the gesture was appreciated, both burgers still tasted heavily over salted. In the time it took for the kitchen to produce a single double cheeseburger, my partner had finished her entire meal
Speaking of, while it did all come out in one piece unlike mine, it cannot be said that her entree was any better. They ordered the Philly cheesesteak which came out to be mostly (undercooked) mushrooms and not much steak.
All in all, I don’t think I’ll be returning. I hope my experience was an atypical one, but not much could convince me to choose this establishment for dinner again.
… moreWhen our food did finally drive (after around 10 minutes of waiting) I was missing a patty off my double cheeseburger that I had ordered. While I waited for the waitress to come back so I could let them know of the mistake, I had all of my fries, which tasted undercooked and under seasoned. When she finally came back, I informed her that I was missing a patty like I had ordered. She told me the cooks would work on another patty and bring it out to me.
Why… would you make another patty? I’m assuming they MEANT that they were making me another burger, but the implied meaning was that they were literally going to bring me out a bare patty on a plate for me to assemble myself. This is Ruby Tuesdays, not Ikea. After around 15 minutes the manager came out to apologize for the inconvenience, and also told me that she would be putting my patty on a bun for me. How generous. 5ish minutes later, she [the manager Heather] produced a new, fresh double cheeseburger for me. She was very nice about it and I appreciated her bringing it out personally. Although the gesture was appreciated, both burgers still tasted heavily over salted. In the time it took for the kitchen to produce a single double cheeseburger, my partner had finished her entire meal
Speaking of, while it did all come out in one piece unlike mine, it cannot be said that her entree was any better. They ordered the Philly cheesesteak which came out to be mostly (undercooked) mushrooms and not much steak.
All in all, I don’t think I’ll be returning. I hope my experience was an atypical one, but not much could convince me to choose this establishment for dinner again.
Mark Fantroy
We had an absolutely fantastic experience tonight, and I felt compelled to leave a review because everything went perfectly when it really mattered.
We were on a serious time crunch trying to enjoy dinner before picking up our daughter, and from the moment we walked in, the staff worked together flawlessly. The hostess, Cindy, immediately stepped in to help by taking our order and communicating it to the manager, Jeanee, who quickly got everything entered and coordinated with our waitress, Summer.
Summer brought our drinks right away, delivered our meals promptly, and had the check ready so we could stay on schedule. Despite the rush, nothing felt rushed. The food was hot, delicious, and exactly what we ordered, and the service was friendly, calm, and professional the entire time.
Thanks to this incredible teamwork, we were in and out with plenty of time to spare and still enjoyed a genuinely great meal. This is what outstanding customer service looks like. Huge thanks to Cindy, Jeanee, and Summer for turning a stressful situation into a smooth, enjoyable dining experience. We’ll absolutely be back!
… moreWe were on a serious time crunch trying to enjoy dinner before picking up our daughter, and from the moment we walked in, the staff worked together flawlessly. The hostess, Cindy, immediately stepped in to help by taking our order and communicating it to the manager, Jeanee, who quickly got everything entered and coordinated with our waitress, Summer.
Summer brought our drinks right away, delivered our meals promptly, and had the check ready so we could stay on schedule. Despite the rush, nothing felt rushed. The food was hot, delicious, and exactly what we ordered, and the service was friendly, calm, and professional the entire time.
Thanks to this incredible teamwork, we were in and out with plenty of time to spare and still enjoyed a genuinely great meal. This is what outstanding customer service looks like. Huge thanks to Cindy, Jeanee, and Summer for turning a stressful situation into a smooth, enjoyable dining experience. We’ll absolutely be back!
Michael Bialas
I came to Ruby Tuesday for the first time ever only because I had received some coupons in my mailbox. I attempted to use one coupon on the app and website and it did not work. So I called the restaurant and placed an order through the phone. The person I spoke to was accommodating and understood that I wanted to use my coupon. I had requested for a pickup at a later time, about two hours from when I called.
I arrived at the restaurant at the time I scheduled the pickup and asked the bartender who appeared to be the only service member accommodating online orders. This person was cold to me and my request for an order status.
I waited for an ADDITIONAL 30 minutes for an order I placed hours ago.
On the online menu, they had an item special for Monday’s which I had requested as well as the item my coupon was for. I received the bill which was placed to me rudely and the Monday special was $8 more than what was on the website. I inquired about it to the bartender who told me that they could not use the coupon and the special on the same order. I politely asked if I could just separate the two orders, and they went to speak to the manager. She came back and once again rudely slammed the $8 in front of me without saying a word.
There is only one reason why this place is getting 2 stars instead of 1 is that they honored the coupon and the Monday special prices. The steak was over cooked and not medium rare. Even a homemade Walmart steak is cheaper and better.
… moreI arrived at the restaurant at the time I scheduled the pickup and asked the bartender who appeared to be the only service member accommodating online orders. This person was cold to me and my request for an order status.
I waited for an ADDITIONAL 30 minutes for an order I placed hours ago.
On the online menu, they had an item special for Monday’s which I had requested as well as the item my coupon was for. I received the bill which was placed to me rudely and the Monday special was $8 more than what was on the website. I inquired about it to the bartender who told me that they could not use the coupon and the special on the same order. I politely asked if I could just separate the two orders, and they went to speak to the manager. She came back and once again rudely slammed the $8 in front of me without saying a word.
There is only one reason why this place is getting 2 stars instead of 1 is that they honored the coupon and the Monday special prices. The steak was over cooked and not medium rare. Even a homemade Walmart steak is cheaper and better.
Zipper Jones
OMG ! I have been dining everywhere I go for a vacation ! But this place tops as the worse !
The sticky ribs taste like your eating a charcoal ! The wings is the size of a bird wings and taste so horrible! My sister in law ordered a specific chicken sandwich , no Mayo , it came with a Mayo and when she had it returned, in a second they bring in another one so , we are thinking , they must just wiped out the mayo and put up a new top bun she didn’t eat it cause the chicken breast she mark them with a pinch to make sure and exactly the same chicken breast , although she didn’t eat it we still have to pay for it .. The salad bar, all of the serving tongs and spoons is super dirty. I am from Seattle Washington , and this will add in NO … DO NOT GO BACK
… moreThe sticky ribs taste like your eating a charcoal ! The wings is the size of a bird wings and taste so horrible! My sister in law ordered a specific chicken sandwich , no Mayo , it came with a Mayo and when she had it returned, in a second they bring in another one so , we are thinking , they must just wiped out the mayo and put up a new top bun she didn’t eat it cause the chicken breast she mark them with a pinch to make sure and exactly the same chicken breast , although she didn’t eat it we still have to pay for it .. The salad bar, all of the serving tongs and spoons is super dirty. I am from Seattle Washington , and this will add in NO … DO NOT GO BACK
Donna Oliver
I was with a group of my friends at the Ruby Tuesdays in Saint peters Missouri. We had a new waitress we had never seen her before. Her name was Adrienne and she was very pleasant. Very informative took care of all of our needs. It was nice to have someone who was very friendly, Knew everything about the Specials and the menus.
She was very friendly and we as a group wanted you To know to ask for her when you go there for your next meal.
We even commented to the manager. You don’t often find good people like that who are working hard to raise their families.
We are looking forward to going back as they always have the best salad bar! ENJOY!
… moreShe was very friendly and we as a group wanted you To know to ask for her when you go there for your next meal.
We even commented to the manager. You don’t often find good people like that who are working hard to raise their families.
We are looking forward to going back as they always have the best salad bar! ENJOY!
Tom
Tuesday smash burger suckered me in for a try. Disappointment. Hamburger was small but ok but not anything special. Fries were good and hot though. Service was very slow. Waited a long time to get our food and had to eventually ask for a tea refill. Even had to wait for the check after the waitress said she’d be right back with the bill. Restaurant appears to be mostly clean. Lamp shades over the table had food stuck in the inside. Restaurant was hot and poor selection of music that was being played too loud.
… moreDelores Johnson
We were a table of 11 celebrating my sister’s 70th Birthday. The food was good but the waitress Tracy was exceptional. We all agreed that we have never experienced customer service like that at a restaurant. She was very thorough with our orders and requests. Continuously checking to make sure we had everything we needed.
… morebritton coil
My friend and I both got the Cajun chicken pasta and it was great! Our server Kim was also very friendly and let us know about all of the specials. Will definitely be back soon.
… moreAlex
Food was very good. Kim was very nice checked in multiple times gave great service made the place feel welcoming 10/10 service would definitely return
… more