

Chain eatery & bar serving a diverse menu of classic Italian fare in a family-friendly setting.
Address and Contact Information
Address: 25665 Interstate 45 N, The Woodlands, TX 77380
Phone: (281) 367-9423
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Carrabba’s Italian Grill – Woodlands, TX
Woodlands, TX – Order Online – Carrabba’s Italian Grill
Carrabba’s locations in Woodlands, TX
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Reviews
I started with the Calabrian Shrimp Skewers and they were absolutely amazing — perfectly grilled with just the right amount of heat and flavor.
For my entree, I had the Filet & Shrimp Toscana pasta and WOW. The steak was cooked perfectly and so tender, the shrimp were flavorful, and the creamy Toscana sauce tied everything together beautifully. Every bite was delicious.
Trey, the bartender, made the whole experience even better. He was attentive, friendly, and on top of everything. Great service and great food — I’ll definitely be back!
Our server, Sierra, was amazing. She was really sweet, checked in at the perfect times, and just made the whole meal really comfortable and enjoyable.
I also want to mention the manager, Erick — I didn’t even talk to him personally, but you can tell he runs the place well. The atmosphere felt relaxed and everyone seemed to be in a good mood, so I feel like that says a lot.
Definitely coming back 🙂 ✨
I placed a curbside pickup order with a confirmed pickup time and arrived a few minutes early. I called to check in and waited in my vehicle. After several minutes, I decided to walk inside so staff wouldn’t have to come out.
It took seven minutes just to be acknowledged. When I was finally spoken to, I was told I was already checked in and someone would bring my food to my car. While waiting inside, I saw a bag placed on the bar counter at 6:03 p.m. — which I later discovered was my order. By 6:11 p.m., I still hadn’t received my food, so I went back inside. At that point, my order was already 20 minutes past the promised time.
The hostess walked to the exact spot where the bag had been sitting and handed it to me. I mentioned that the bag had clearly been sitting there for at least 15 minutes, and she insisted it had just been placed there. I asked her to confirm that all items were included, and she assured me everything was in the bag.
Unfortunately, when I got home, the main course — an entire steak dinner — was missing.
I immediately called the restaurant and was hung up on (possibly accidentally). I called back and asked to speak to a manager, but was put on hold because he was “speaking to tables.” I was then disconnected again. After calling a third time and waiting on hold for seven more minutes, I was once again told the manager couldn’t come to the phone. It has now been over 30 minutes, and I still have not received a call back.
The lack of organization, accountability, and basic customer service was incredibly frustrating. Mistakes can happen — but the way they are handled makes all the difference.
**Update, I did receive a call back and was assured I would be refunded. I did see my refund completed. The manager made sure to take care of us when it was all said and done.
Hopping to come back motivated to remove this negative review.
The two young ladies serving the bar area were very customer friendly and did a great job! They took care of everything in a pleasant and timely manner.
I ordered the Ribeye steak cooked medium with angel hair pasta in butter, with a side of asparagus and a caesar salad accompanied with a glass of Santa Margherita Pinot Grigio wine.
The Ribeye steak was cooked perfectly and is probably one of the best Ribeye steaks that I’ve had at a restaurant in years!
I topped off dinner with A slice of Cheesecake drizzled in chocolate which was Awesome!
I highly recommend the Ribeye steak and the awasome Cheesecake for desert!
Great job Carrabba’s!
Sienna was fun and enjoyable and overall boosted our experience to another level. She took great care of us and was very attentive to our needs. She brought great energy and enthusiasm and made our experience.
Definitely will be back and will be asking for Sienna. Great Job.