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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Address and Contact Information
Address: 6674 S Semoran Blvd, Orlando, FL 32822
Phone: (407) 850-9491
Website: https://www.pollotropical.com/
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Order and Reservations
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Pollo Tropical
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Use your Uber account to order delivery from Pollo Tropical (7643 W Colonial Drive) in Orlando … 7643 W Colonial Drive, Orlando, FL 32818. Wish you could ask …
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Reviews
galasidan
The vibes remind me of old style taco bell the the menu is much more interesting. The soup is fantastic, the steak is delicious, the sauces are an adventure. On my first time in I asked for a variety of sauces to try and they packed me two of each. Wish this restaurant existed back home.
… moreSaint
Chris was great & helpful! Service at this location is exceptional and the food is always perfect! Highly recommend!
… moreChris Rawson
Always a great experience at this Pollo Tropical. Today was exceptional though as I had the fortune of having Chris help me choose my perfect lunch. Thanks Chris!
… moreLexi McMillin
This was the worst experience at Pollo Tropical I’ve ever had. Absolute laziness from the teen staff and manager.
To preface, we had just come from a long and delayed flight and were starving.
When we walked in, we were not even greeted, which is fine, all we wanted was food anyway. One of us requested yellow rice and she said “let me check if we have it”, and they did not. Then, another one of us asks for a strawberry lemonade and she says “let me check if we have it” and as she was doing that, the manager comes up not in uniform and just looks at us confused. He later took the hoodie off and revealed that he was in fact the manager so we were like hm, weird.
Then, my fianceé and I get our bowls, which we had both ordered a tropichops all the way, and they were both missing the peppers and onions. So I ask if she can add them, and she says “oh we don’t have any”. I’m like “okay…”. This would’ve been nice information to know before I ordered it.
Then finally, our friend got her plate which was a chicken platter and it was missing the roll, so she goes up and asks for it, to which the lady replies “oh, it only comes with 1 roll.” And my friend says “yes, I didn’t get it” and then she goes back to the kitchen, comes back, and says “oh we’re out of rolls that’s why they didn’t give you one”. So then she offers a different side, my friend picks Yuka Fries.
2 mins later, she comes out with plantains and says “the yuka fries are not fresh and it would take a long time so would you like these sweet plantains?” And at this point we’re obviously over it and my friend says “just leave them.”
It’s very clear that because it’s later at night, mixed with the fact that this establishment is run by a bunch of teenagers, one of them being their manager, they didn’t want to keep preparing food so they could close quicker which I would understand if it wasn’t 2 whole hours before they’re supposed to close.
Complete disappointment
… moreTo preface, we had just come from a long and delayed flight and were starving.
When we walked in, we were not even greeted, which is fine, all we wanted was food anyway. One of us requested yellow rice and she said “let me check if we have it”, and they did not. Then, another one of us asks for a strawberry lemonade and she says “let me check if we have it” and as she was doing that, the manager comes up not in uniform and just looks at us confused. He later took the hoodie off and revealed that he was in fact the manager so we were like hm, weird.
Then, my fianceé and I get our bowls, which we had both ordered a tropichops all the way, and they were both missing the peppers and onions. So I ask if she can add them, and she says “oh we don’t have any”. I’m like “okay…”. This would’ve been nice information to know before I ordered it.
Then finally, our friend got her plate which was a chicken platter and it was missing the roll, so she goes up and asks for it, to which the lady replies “oh, it only comes with 1 roll.” And my friend says “yes, I didn’t get it” and then she goes back to the kitchen, comes back, and says “oh we’re out of rolls that’s why they didn’t give you one”. So then she offers a different side, my friend picks Yuka Fries.
2 mins later, she comes out with plantains and says “the yuka fries are not fresh and it would take a long time so would you like these sweet plantains?” And at this point we’re obviously over it and my friend says “just leave them.”
It’s very clear that because it’s later at night, mixed with the fact that this establishment is run by a bunch of teenagers, one of them being their manager, they didn’t want to keep preparing food so they could close quicker which I would understand if it wasn’t 2 whole hours before they’re supposed to close.
Complete disappointment
Michelle Bunt
Stumbled upon this place after leaving the airport & getting our rental car. Staff was friendly, food was yummy, price was good! We’ll be back!
… moreEdward Davis
Our plane landed relatively late at the airport and by the time we got our rental car and were looking for food, most things were closed.
It was our first time trying out Pollo Tropical and I’m so glad we did. They took great care of us and it really started our vacation off on a high point. The grilled chicken is so good! Both the bone in chicken and thigh which our kids got and the breast meat on the bowls.
So tasty! The Caesar salads were nice, and the grilled quesadilla wrap was lovely as well. The fries were crispy and very flavorful.
Prices are not bad as well! We got the regular size for our bowls and no one went hungry.
Can’t wait to come back again! We’ll probably make it a tradition when we get in to town to stop by.
… moreIt was our first time trying out Pollo Tropical and I’m so glad we did. They took great care of us and it really started our vacation off on a high point. The grilled chicken is so good! Both the bone in chicken and thigh which our kids got and the breast meat on the bowls.
So tasty! The Caesar salads were nice, and the grilled quesadilla wrap was lovely as well. The fries were crispy and very flavorful.
Prices are not bad as well! We got the regular size for our bowls and no one went hungry.
Can’t wait to come back again! We’ll probably make it a tradition when we get in to town to stop by.
Ceaz G
Hits the spot every time I’m in town. Anytime I’m in the Orlando area this is a must-stop. And this location didn’t disappointed. The fresh tastefull food is always great. Even buy food before leaving back to NY. Taking it on the plane back home.
… moreJohn Mathai
Really good food, fresh, tasty and good value. Customer service is truly lacking, order takers, spoke very little or poor English, spoke to the customers in a annoyed manner. Chris was short and completely, not concerned with getting orders correct.Alton was kind, caring, respectful and cared about getting the orders correct. Dinning room not clean, needed to be cleaned by the customer to dine in.
… moreRay
It’s our first time trying Pollo Tropical. We are staying near by for one night before cruise. It’s walking distance to the hotel.
Overall we think it’s pretty good value for the food quality, quantity and flavor. Kids enjoyed it very much as well.
The grilled chicken tasted better than fried with the smoky flavor.
… moreOverall we think it’s pretty good value for the food quality, quantity and flavor. Kids enjoyed it very much as well.
The grilled chicken tasted better than fried with the smoky flavor.