Katie
Went here for lunch with my friend and they skimped out on the sandwich. I ordered a blt without tomato and didn’t get any mayo. My friend ordered a slim 6 and barely got any cheese. We might as well just ordered the bread at this point.
… moreMaximus “Max” Berkery
Amazing customer service. Employee wished me happy holidays. Food was delicious and I highly recommend this establishment. I came at 1PM on a Monday.
… moreAmber Weiss
I have been ordering Jimmy John’s from this location for probably 7 years, at least once maybe twice a month. I frequently have things wrong that I don’t even call about because it’s small and I don’t want to be petty. However I called today because my daughter got spicy chips instead of her regular ones and she couldn’t eat them, I was missing sauce, there were no straws, so I called. The guy who handled my call did not care whatsoever and was annoyed I was calling. He hung up the phone on me. I proceeded to keep calling and they would pick up and hang up. I finally was able to speak to him and I said I can return all of the food and I want a full refund and he said “we don’t do full refunds” and hung up the phone. I will never order from this location again and probably won’t be giving Jimmy John’s anymore money after this. I used to serve and manage restaurants and I know how busy rushes can be, and how annoying picky people are. I still never treated any customer the way this person treated me. I called corporate customer service and he was very pleasant, but this specific location has a lot of immature staff and I don’t expect them to get better any time soon.
… moreAdam Thomas
I tried a different jjs than normal and yet again the manager Autumn was working so I’m assuming she’s higher than the GM, who has manners and respect, but this autumn character is one of the rudest persons of power I’ve encountered. The owner must be doing a very terrible job. Employees were nice but busy, but certain not Autumn
… moreLeeAnn Tomas-Foster
Sooooooo freaky slow!!!! 27 minutes and counting and the people back there seem very confused about the orders. Dirty tables and 5 people behind the counter seemingly unsure of their roles.
… moreJared Jack (Chesterifictexan)
I’ve ordered delivery here a couple times, and they always manage to drop it off at the wrong spot. Today, they just completely lost my food. Took the other sandwich they delivered incorrectly to the other address, it wasn’t there either. Wouldn’t recommend delivery, which should be their strong suit
… moreMTB Tony
I mobile ordered a lil John #5 with mayo, cucumber,pickles and hot peppers. But they forgot to put the meat. I’m on 30 mins lunch break so I couldn’t go back to get it fix. I ate a veggie sandwich.
… moreJaxz Alvarado
I ordered through the app for my lunch and I ordered 2 sandwiches and just got 1. so much for being freakishly fast and getting my order right. I called them to let them know about my missing sandwich and letting them know that I had been waiting on top of that and all the employee can offer was delivering my other sandwich. which originally was supposed to be delivered with my first one. I also got food poisoning from that second sandwich. Thanks a bunch Jimmy John’s now I know why ppl tell me to stop giving them my business
… morerodney zackery
It’s exhausting being at Hinsdale hospital for 10-12 hours a day with family and not being able to leave but when you order delivery and trust that it’s right and it’s not then that really flames the fire. Ordered my sandwich with extra onions add peppers which really makes the sandwich pop for me and that was left off. Something that little which was clearly on the receipt and not on order ruined it for me.
… moreAlieya Arif
Google needs to implement a 0 stars rule because that’s what my experience deserves. I was just their 39 minutes ago and their was supposed to be a different guy taking my order but this dude employee took my order instead. Not only was he pressuring me to size up my sandwich when I politely asked for a six inch, but when I ordered another sandwich he put it in as 12 inch instead of asking me what size I wanted. Than he rudely left to make my sandwich and didn’t give me a recipe. The whole time he interacted with me he used a unpleasant tone and looked annoyed to even be taking my order. Overall I feel bad for leaving this review because I am NEVER the type to be hating on people and usually am quiet if someone’s rude to me but this guy really set the edge on me.
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